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I Model of impact on society II Results,
4 sectors of society III 8 Case studies

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Model of Impact on society

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Identifying impact on society

• The target group is decision-makers in central
  and local government
• A better understanding of the impact on
  society and the time frame
• In preparation for decisions concerning
  invest- ments and financial allocations
• Not only from the business economics or
  an authoritys budgetary perspective

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Project results

• Model for evaluating the economic impact of
  investments in geographic and real property
  information and information infra-structure
  on society
• Quality assurance through eight case studies
• Use of properties, addresses - streets/roads
  and buildings

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8 case studies 4 sectors of society
Communications The real propertymarket Total
defence Planning and building

• Transport of forest products
• Postal distribution
• Banking and finance
• Estate agents
• Local gov. rescue services
• Defence authorities
• Local gov. physical planning
• Physical planning within county
  administrative board

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Model
Balanced Scorecard
Type of information and users
Identify general impact Identify effect on
costs Analyse cost benefits Evaluate external
impact Generalisation to impact on society
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Balanced Scorecard
1. Strategic perspective 2. Financial
perspective 3. Co-operating partners
perspective 4. Citizen and business sector
perspective 5. Development and renewal
perspective 6. Internal organisation perspective
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A parallel-the transport sector

• Infra-structure basic structure for
  activities
• Investments in roads and railways - traffic
  transport
• Geographic and real property info - activities
  in connection with spatial flow and
  location
• Overall value, wide diverse use
• Impact not felt by individual producers
  consumers, advantages/disadvantages for others

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A parallel between the transport sector,
continued.

• External impact general impact on society
• Long-term investments in roads 60 years
• Long-term value of geographic and real
  property data information at least 15-20
  years
• Market has deficiencies
  economists and planners
  politicians
• Task of determining price and quality
• Knowledge and competence base, suggested
  model

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Conclusions - recommendations

• Compare with investments in transport sector,
  base on a time frame of at least 15 - 20
  years
• Case studies are a suitable method for
  identifying benefits, also impact on
  society
• When selecting a case study carry out a
  pre-study
• 1) Choose use of information systems as
  starting point 2) Follow up by focusing on
  type of information
• Repeat the studies at intervals of a few
  years, develop a dialogue concerning cost
  benefits and benefits for society

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Helps structure information about activities

• Carrier of activity-specific information
• Search path to other information
• Provides overview and general orientation re
  situation
• Key to co-ordination or links

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Geographic information helps structure
information

• Carrier of information for specific activities
  
• Search key
• Provides overview and general orientation re
  situation
• Key to co-ordination and links between
  activities under different authorities
• Basis for entry and storage of information

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Real property information helps structure
information

• Search path to map-based information
• Key to co-ordination and links between
  different activities
• Basis for entry and storage of
  property-related cases

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Results of 4 sectors of
society

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Information system for professionals

• Communiations
• Transport management and planning system
  for transport of forest products
• Transport steering and planning system for
  postal distributionReal property market
• Loan management and dedicated systems for
  banks and financial institutions
• Property information system for estate agents

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Information system for professionals

• Total national defence
• Warning and planning system for rescue
  services
• System for planning, steering and field
  exercises within the defence authoritiesNational
  planning and building
• Administrative support and planning system for
  building, planning and environmental
  questions in municipalities
• System for administrative support and planning
  in the county authorities

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Strategic impact

• Competitive advantages and improved marketing
• Better environment
• Better combined utilisation of resources
• Better quality and quicker decisions

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Financial impact

• Cheaper services
• Lower administrative cost per case or
  service
• Large returns on investments

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Planning building - county administration Cost
Benefit
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Impact on co-operating partners

• Co-operation between sectors in calculating
  benefits etc.
• New types of networks are created
• Stimulates multi-sectorial co-operation
• Facilitates parallel working processes

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Impact on individuals and companies

• More refined products
• Better service and participation for
  individuals
• Services carried out more quickly
• Greater participation
• Decreased risk for misunderstandings

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Impact on development and renewal

• More modern working methods
• Updated competence
• Facilitates work with new tasks

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Impact on internal organisation

• More reliable information
• More effective working routines
• Better working environment
• Work is more stimulating and flexible

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New services

• Communications
• Customised production and delivery of
  forest products
• Just-in-time deliveries
• Postal services for marketing and customer
  service
• Simulation of future developments

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New services, continued

• Real property market
• Quicker and more reliable handling of
  applications for loans via IT network
• Property valuation and marketing related to the
  local environment
• Simulation of future developments of a
  propertys close-environment

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New services, continued

• Total defence
• Finding persons in distress situations using
  maps and GPS
• Tasks carried out with less risk for misunder-
  standings, particularly in critical
  situations
• Simulation of future development of a
  propertys close-environment

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New services, continued

• Planning and building sector
• Support for increased democracy in physical
  planning and building
• Customer service and Citizens Advice Bureaux
  provide geographically oriented services
• Simulation of future developments and events