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LEONARDO DA VINCI Project ICT Skills for
Guidance Counsellors Cristina Cogoi ASTER
Divisione Risorse per lOrientamento e il
Lavoro Vienna, 6th October 2004 ICT in
Educational and Vocational Guidance and
Counselling
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Cristina Cogoi
A Leonardo da Vinci project
Co-financed by the European Commission within the
framework of the Leonardo da Vinci
programme Within the "reference material"
measure of the programme which includes those
analyses or studies which allow the European
Commission to have an overview on the progress
made on a given subject or in a given area at a
European level
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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004
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Cristina Cogoi
The partnership
in Italy ? ASTER, the promoter, and the IDIS
Foundation in the UK ? NICEC, the National
Institute for Careers Education and Counselling
in Romania ? the Institute for Educational
Sciences in Bucharest in Spain ? the University
of Santiago de Compostela and FOREM in Germany ?
the Ministry of Labour Two external experts
working on the research at different levels ?
Anthony Watts, the external evaluator of the
project ? Jim Sampson, a website section on
ethical principles in e-guidance
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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004
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Cristina Cogoi
Key questions
? How is it possible to deliver guidance services
through ICT-based tools? ? How does the
relationship between the client and the guidance
practitioner change? ? Is it possible to do
everything like in traditional activities and
according to the same ethical principles? ? What
new/different guidance activities can be done
through ICT-based tools? ? What competencies are
needed by the guidance practitioner?
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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004
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Cristina Cogoi
The projects aim
? To identify and map those specific competencies
that guidance practitioners should have in
delivering guidance services through web-based
tools ? To give an overview on ICT in
guidance in the partner countries
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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004
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Cristina Cogoi
The research activities

• Data gathering (on-line bibliographical
  database) and an overview of the ICT and guidance
  context in the partner countries
• A survey on practitioners point of view and
  training needs in ICT in guidance through ad hoc
  questionnaires
• An inquiry into national experts point of view
  through semi-structured interviews
• The development of a model in order to identify
  and map the ICT competencies in guidance
• The development of a training pathway
  (curriculum) based on these ICT competencies to
  be piloted through national training programmes
  for guidance practitioners

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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004
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Data-base extract
Cristina Cogoi

• The Politics and Economics of Computer-Aided
  Careers Guidance Systems (BJGC, Vol. 21, No 2)
• Description document The impact of
  computer-aided careers guidance systems is
  strongly influenced not only by technical and
  professional issues, but also by political and
  economic ones. The development of the main North
  American systems, and of the UK PROSPECT system,
  is examined. The roles of government, of the
  private sector, and of guidance professionals, in
  relation to the future of such systems are
  discussed, particularly in relation to guidance
  in Europe Keywords

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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004
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Data-base extract
Cristina Cogoi

• Autor Watts, A.G.
• Year of publishing 1993
• Type of medium Paper
• Location Library
• Information on UK and other
• Date of up-loading 20/05/2003
• Date of refreshment 20/05/2003

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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004
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Survey sample
Cristina Cogoi

• In each of the five countries, 30 practitioners
  each from
• school
• higher education
• labour-market placement
• vocational training
• Possible total 120 x 5 600
• Responses from 546

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Overall findings
Cristina Cogoi

• Great variety of guidance roles, qualifications,
  and opportunities for guidance or ICT training
• Most did have ICT policies on training and
  purchase of equipment but
• hardware and software tended only to be for use
  of practitioners themselves, not by the clients,
  or by the practitioner with the client
• practitioners generally familiar with basic ICT
  skills but not with more advanced skills

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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004
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Which technologies?
Cristina Cogoi

• ICT as a medium telephone most often used, with
  some e-mail chat, web-forum or
  video-conferencing still little used
• ICT as a resource mainly telephone and e-mail,
  mainly within individual guidance sessions
• ICT for producing materials
• updating and publication of data
• searching data banks
• production and drafting of guidance material
• analysis of client records
• developing guidance tools

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Barriers to use of ICT
Cristina Cogoi

• Internal barriers
• psychological barriers of the individual towards
  ICT
• attitudes towards ICT held by the profession and
  the organisation, (cultural barriers)
• External barriers
• funding priorities
• time pressure on practitioners
• overarching national policy towards ICT and
  guidance do computers replace practitioners?

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ICT in Educational and Vocational Guidance and
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Cristina Cogoi
Actual step of development

• The partnership is now working on the activities
  of the second projects phase that is the map of
  the ICT competencies in guidance
• We are looking at specific ICT competencies
  related to the guidance practice (i.e.
  information giving or guidance advice through
  e-mail or videoconferencing, etc.) rather than
  basic or general ICT skills which can be related
  to different working sectors (i.e. to be able to
  use a search engine or to send an e-mail, etc.)

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Cristina Cogoi
Our approach
Both delivering and designing guidance activities
and contents through ICT-based tools require
specific competencies by the guidance
practitioner according to ? The type of
ICT-based tool used (e-mail, website,
videoconference, etc.) ? The specific guidance
task done (information management, individual
counselling, etc.)
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Cristina Cogoi
Our approach
The same guidance task can be analysed according
to a double approach ? The use of ICT in support
of the face to face guidance relationship (the
guidance practitioner is with the client and has
ICT tools at his own disposal in support of his
guidance practice) ? The use of ICT as a medium
for the guidance relationship (the guidance
practitioner communicates, directly or
indirectly, with the client through the ICT tool)
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Counselling Vienna, 6th October 2004
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Cristina Cogoi
The projects website
Additional information available in the projects
website
www.ictskills.org
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ICT in Educational and Vocational Guidance and
Counselling Vienna, 6th October 2004