Evolution and Revolution in the TwentyFirst Century

1
Evolution and Revolution in the Twenty-First
Century

• Revolutionary New Rules For Organizations and
  Managing Human Resources

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AUTHORS

• Russ Roberts
• Consultant
• Adjunct Professor Kellogg School of Management
  Northwestern University
• Board Member

• Paul Hirsh
• James Allen Professor of Strategy and
  Organization
• Chair Kellogg School of Management
  Northwestern University Management and
  Organization Department
• Pack Your Own Parachute
• Coeditor Journal of Management Inquiry
• Distinguished Scholar Academy of Managements
  Division of Organization and Management Theory

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INTRODUCING

• COEO Chief Organization Effectiveness Officer
• Enabling capable and courageous leadership
• Building a very strong and adaptive organization
  culture
• Strengthening organizational productivity and
  performance
• Fostering creative innovations, products, and
  solutions
• Building exceptionally high customer loyalty

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Leaders

• Leaders
• Entrepreneurial thinking and behavior
• Visionary
• Inspirational
• Leadership needed to take a company from average
  to excellent
• Problems
• Flatter organizations result in fewer development
  and mentoring opportunities
• Family responsibilities keeping high-potential
  leaders from taking opportunities
• Organizations cutting costs in every possible
  place

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Enabling Capable and Courageous Leadership

• Effective leaders determine organizational
  success
• Attributes
• They are driven by a strong, personal vision of
  effective leadership.
• They lay out a vision of success and engage
  others in the process of how to achieve it.
• They are firmly rooted in the values and
  behaviors required of them.
• They muster the courage to do whats right and
  necessary.
• They are modest, servant leaders dedicated to
  enabling their people to succeed.

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A Very Strong and Adaptive Organizational Culture

• Cultivation of strong and adaptive culture
  desirable earn significant premiums over
  competitors
• Collins and Porras visionary companies
  outperform the SP by a wide margin in total
  return to stockholers
• Adaptive companies grew revenue 4X greater as
  well as 12X the stock price performance

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Strengthening Organizational Productivity and
Performance

• Emphasis on direction and alignment
• Core beliefs
• Strategic management and performance improvement
• Culture
• Organizational development and change mastery

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Fostering Creative Innovations, Products, and
Solutions

• All companies have a culture, some have
  discipline, but few companies have a culture of
  discipline. When you have disciplined people, you
  dont need hierarchy. When you have disciplined
  thought, you dont need bureaucracy. When you
  have disciplined action, you dont need excessive
  controls. When you combine a culture of
  discipline with an ethic of entrepreneurship, you
  get the magical alchemy of great performance.
  Jim Collins

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Building Exceptionally High Customer Loyalty

• Customer loyalty has a highly positive
  correlation to employee tenure.
• Employee tenure strengthened by
• Challenging and satisfying work
• Opportunity for growth and advancement
• Recognition for achievements
• Stimulating and enjoyable work environment
• Fair and competitive compensation

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Go to where the puck is going to be

Wayne Gretsky