2003 ??????? ??? HRD ??? ???? ?? ??

1
2003 ??????? ???HRD ??? ???? ?? ??
GURU ????? ????
2
? ?
3
2003 HRD? Trend
1. ????? ??? HR
2. 2003? HRD Trend
3. ???? ??? ??
4
1. ????? ??? HR
- ??? ??? 3?? (??, ??, ??)??? ??? ??? ???? ????
?? - ?? ???, ????, ???? ??? ???? ???? ????? ??
??
? ???? ??
? Digital??/ ??? ??
??? ??? ??? ???? ??/ ??? ?? ??? ??? ??,??,
??? ????? ??? ??
Cyber ??? ?? ??? ??? ??? ???? ????? ???
?? ???? ??? ??
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3. 2003? CEO Agenda 5?? (Mckinsey)
?? ?? ??? ??

• ?? ??? ??
• ??? ?? ??
• ??? ?? ??
• ??? ????
• ????? ??

2003? CEO Agenda
?? ??? ?? ??
??? ??? ??? ???
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4. ?? ??? ??
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5. Competing Values Framework
Individuality Flexbility
External Positioning
Internal Maintenance
Stability Control
Robert E. quinn Model ???? ??
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6. ??/??/??? ??
???
??
??
??/???
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7. TD ?? ??
???
??
??
??/???
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8. G.E ???? HRD??
???
? ?? ????? ?? Work-out ???? ???
??? ??
??
??
??/???
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??? ??? ???????? ?? Flow
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1. ?? ?? ?? ?? Flow
?? ?? ????
?? ?? ??
?? ???? ??
?? ??
???
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2. ??????
? ????? ?? ??? ??? ????(High Performer) ???
???? ???? ???????, ??? ??, ??, ??/?????
???? ?? ???? ??? ???. ? ??/?? ?
??? ??? ?? ???? ?? ???, ??? ??? ?? Soft?
??? ???? ???? ??? ???? ??? ? ??? ??? ???
?? ?? (High Performance)? ???? ??
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3. ????- ?????

• ????? ??? ??
• BARS(???? ????)

• GURUs Best Practices

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4. CBHRM
????

• ?? ??? ??
• - ?? ??? ?? ??
• - ???? ???
• - ?? ???

• ?? ??? ??
• - ?? ??? ??

???? ??
?? ?? ?? ??
Recruit
Rotation
Compensation
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5. CBHRD
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6. CBC ?? ??
1. ?????? ? ?? ????? ?????
Curriculum? ????, ?? ????(Course)? ???, ????,
????? ???? ????? ??? ?? ?? ???. ??
Curriculum? ?? ?? ??? ??? ?? ???? ???
?? ????. ? ????(Road Map) ?
Manual??? Curriculum? ??? ???? Road Map??? ???
???? ??. Road Map? ????? ??? ???? ?????
??? ????(Course)? ??? ??(Competency) ???
?? ????? ???? ???? ???. ? ????? ??
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7. CBC ?? ?? ?? ??
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8. CBC ????? ??
? ?? ??? ??? ?? Competency Model? ??? ?
Career Field)? Competency? ????(K/S/V/T)? ??
???(???? , ???, ??, ?? ?)?? ??? ? ?? ????(Road
Map)? ????. ? ????
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9. CBC Road Map??
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10. CBC ?? ????? ??
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11. CBC ??? ??????
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????? ??? ???? ????
1. HRD ???? ??
2. ????? ????
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1. HRD ???? ??

• ?? ??? ??? ??? ????
• Costumer Oriented

• ????? ???
• ??? ???

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2. ?? ??? ????
??? ??? ???
- ?????, ??/??? ??? ???? but ??? ???? ?? -
Top Down ?? / ?????? ??? ??

• ?????? ??
• - ?????
• - ???? ??

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???? 2002? ????2003? ????
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1. ????? ????
?? ??

• ??? ?? ??
• ?? ?? ??
• ??? ??
• ???? ????

?? ?? ??
?????
??? ???
BU?? ??
? BU

• ???? ?? ??
• ????? ? ???? ???? ??
• ??? ???? ????

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2. ???? ????
Off-Line ???? ???
Multi - Channel
SES ?????? ?? 5? ??
SLCU Samsung Life Cyber University
KMS Bichumi.com ??? KnowhowBank ?? E-Togather
??? E-hrd ?????
??! ??? ??
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3. 2002? ?? ?? ?? - ??
???? ????? ????
- FC??? ?? ??? ??? ???? ?? - ????? Playing
Coach? ????? ?? - ???? ?? ??? ???? ????? ??
???? ??? ??
- ???? ?????? ??
????? ?? ?? ???
- ????? ???? ?? ?? - ???? ???? ? ??? ????
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4. 2002? ???? ??-?????
????(1100?)
???
BMC (3??)
?????
FC??? ??(1?2?)
?? ???
????(4?5?)
FC????(3?)
??? ????
??????(4?5?)
??? ??
??????(4?5?)
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1. 2002? ???? ??-?????
???????
?? ??
??
????
???
??? ????? ?148???
???? (3?4?)
??? ??? (4?5?) lt???? ???gt
Change For Pro(3?4?)
??? ???? ?200???
????(3?4?)
??? ?? (2?) lt???? ???gt
????????(3?4?)
????(3?4?)
???? ??(1?2?)
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3. 2003? ???? ????
???? ??? ?? ?????
- ?? ?? ? ??? ?? ?? - ?? HR ??? ?? ? ??
???? ? ?????? ??
- ??? ???? ?? - ??? ??? ??? ?? - ??? ?? ??
????? ???? ??
- ???? ?? ? ?? - Blended Learning ?? (On-Off
????)
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??? ?? ???? ? ??
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1. ???? ????
??
??????? ??? ?? ??
- ?? ??? ??? ??/?? ???????? - ???? ?? OJT? ??
?? ????
- ?? ????? ?? ?????? 6??? - ??? (??/??/??/??)
?? - ??/??/????/?????? ??
?? ? ????
- ??????/????/???? ?? ?? - 1??? ???? ?? -
??? ????? ??
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2. ??????
??
?? ?? ????
- ????? / ???? - ????? ??
?? ????
- ?? ?????? ?? (106?) - 96? ?? ????? ?? -
???1H-20,000? ???1?-2,500?
???? ?? ? ??
- ?1? ???? ???? - ????????/????/????? - 2?
???? ????(????)
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3. ??? ????
??
????? ??
- ??? ????? ?? - ????? ??? ??
?? ????
- ????????? ???? ?? - ?? ?????? ???? ??? ??
- ?? 1?(??) ?????2?
????
- ??? ????? ???? - ???? ??? ???? 3??? -
????? ?? ??/???? ??
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4. ????????
? ?? ??

• - ????? ??? ??? ??
• ????? ?? ???? ??? ?? ???
• ?????? ?? ??
• ? ??? ???? ??/ ?? ??? ?? / ??? ?? ??

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???? Human Performance Technology
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1. HPT ????
Flexibility Feasibility Strategic Intent Organic
Integration
???? ?? ???? ?? ??? ??
????? ??
? ?
7080??
8090??
? ?
ISD Model??,?? HPT
Nice to Know Quantity What to know
Need to know Quality What can do
ISD Model
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2. HPT ??
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3. HPT system
Intervention Selection and Design
Performance Analysis
Cause Analysis
Appraisal System, Career Development, Coaching,
Culture Change, Compensation, Documentation, Envir
onment, Engineering, Health/Wellness, Information
Systems, Job Aids, Job/Work Design, Leadership,
Organizational Design, Electronic Performance
Support, Re-engineering, Staffing, Supervision,
Team-Building,
Organizational Mission, Strategy, and Goals
Desired Workforce Performance
Gap
Work, Organizational, and Competitive Environment
Actual state of Workplace Performance
Evaluation
Implementation and Change Management
? Job/Performer? Performance? ?????? ??? ??
Intervention? ?? ? Change? ????? ??? ? ??
???? ??.
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?????. - ??? ????? ??? ??? ??????. -