Introduction to Management Information System

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Introduction to Management Information System

• Lecture 1

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Is Computer Age Over ?
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Computer Age vs. Information Age

• Computer age refers to hardware trends (and its
  speed of processing data)
• Information age refers to the trend toward
  treating information as a corporate resource that
  supplies executives with timely, accurate
  information for more effective decision making.

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What is Information ?

• DATA

INFORMATION
Information is refined data.
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Data vs. Information

• Users really want is
• Information

• What users can learn from the data
• how to satisfy their best customers
• how to allocate their resources most efficiently,
• how to minimize losses

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Information and our Life

• Information (and energy) are at the core of
  everything around us.
• Our entire existence is a process of gathering,
  analyzing, understanding, and acting on the
  information.

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Information and Business

• Every business is a service business
• information confers competitive advantage
• Mass customization
• needs more information for custom-fit
• Information as product
• information broker, e.g., clothing database,
  purchasing habits etc.

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What is IS/MIS?
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It is the combination of

• Computers (hardware, software)
• Data
• Human Resources

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To facilitate managers in

• Day-to-day operations
• Data Processing
• Decision Making

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100 Years ago...

• Industrial Revolution changed the World

Today...

• Information
• Revolution!

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INFORMATION SYSTEMS

• Why should we learn?
• What should we learn?
• How should we learn?

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Information Systems as Planned Organizational
Change

• Linking Information Systems to the Business Plan

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INFORMATION and PROCESS

• Information is frequently said to be the glue
  that holds an organization together.

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More Information ?

• More information is not profitable unless it is
  relevant information.
• Executives will need better information in the
  future if their companies are to be competitive.

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Information

• BAD information is WORSE than ...

NO information.
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Attributes of Information Quality

• We realize that a firm needs better information
  to survive and prosper. Therefore, high quality
  information products have to be provided to
  management.

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The attributes of information quality are

• The Time Dimension
• The Content Dimension
• The Form Dimension

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Attributes of Information Quality
Timeliness Currency Frequency Time Period
Time Dimension
Accuracy Relevance Completeness Conciseness Scope
performance
Clarity Detail Order Presentation Media
Form Dimension
Content Dimension
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What is a System?
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SYSTEM
INPUT
OUTPUT
PROCESS
FEEDBACK
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System Concepts
Environment
Control by Management
Feedback Signals
Feedback Signals
Control Signals
Control Signals
Input of Raw Materials
Output of Finished Products
Manufacturing Process
System Boundary
Other Systems
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Definition of IS/MIS

• Information Systems (IS) are more than just a
  computer hardware and software. Effective usages
  of IS require understanding of the organization,
  management, and information technology that shape
  a system therefore, IS are organizational and
  management solutions based on information
  technology (IT), to challenges posed by the
  business environment.

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What is Information Systems?

• Information Systems (IS) are more than computer
  hardware and software.
• It is not just developing business applications
  programs
• Information Systems include
• Information Technology
• Management
• Organization
• Ultimately, IS are used as strategic tool to
  improve an organizations competitive advantage.

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INFORMATION SYSTEMS (MIS/IS)
ORGANIZATIONS
TECHNOLOGY
MANAGEMENT
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How you can apply MIS ...

• To improve the information content of the data,
• to present the valuable information in a
  user-friendly, intuitive, and easy to understand
  way, and
• to empower knowledge workers of today and
  tomorrow.

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Objectives of the MIS

• Deliver the right information
• to the right people,
• at the right time,
• with the right form.
• Ultimately, MIS should improve the workers
  productivity.

• who has what information about whom and when,
  where, and how will all be decided in the process
  of building an information system.

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FUNCTIONS OF AN INFORMATION SYSTEM (General
Systems Model)
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Information Management vs. Knowledge Management

• Information management can be described as
  delivering the right information to the right
  people at the right time with the right form.
• Knowledge management can be illustrated as
  getting the right people to have the right
  conversation at the right time.

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CONCLUSION

• Information System (IS) should be an
  organizational and management solution, based on
  information technology (IT), to a challenge posed
  by the environment.