iSupplier Portal

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iSupplier Portal
John Bernheim Paul Clark Dayton Power and Light
Company
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Dayton Power and Light Company

• Regional electric utility company.
• Provides electric service to over 500,000 retail
  customers in West Central Ohio.
• About 1,400 employees.
• 1,900 active vendors.
• Upgraded to Oracle 11.5.10 September of 2005.
• Implemented iSupplier March of 2006.

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Introduction - iSupplier

• Do you want to reduce you procurement cycle and
  improve supplier communications?
• Oracle provides iSupplier portal that enables
  suppliers secure access into the Oracle system to
  conduct self service business transactions and
  inquiries.

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What information iSupplier portal provides the
Supplier.

• Purchase Orders (Standard and Blankets).
• Invoice and Payment status.
• Payment information.
• Supplier contact information.
• Notifications (communications) from / to buyers.

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iSupplier invitation process

• Invite Supplier
• Supplier logs on Supplier receives
• to iSupplier email, registers
• Supplier review Admin reviews,
• terms and policies accepts registration
• Supplier receives
• email with logon

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iSupplier invitation email
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Supplier registers
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Supplier receives logon and password

• Invite Supplier
• Supplier logs on Supplier receives
• to iSupplier email, registers
• Supplier review Admin reviews,
• terms and policies accepts registration
• Supplier receives
• email with logon

Supplier receives Email with logon
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Supplier logon and password email
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iSupplier Module
System Demo
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Supplier reviews policy and terms
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iSupplier Home page (personalized)
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iSupplier Home page (delivered)
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iSupplier personalized help online
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Purchase Orders
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Shipments
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Account - Invoices
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Account - Payments
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iSupplier Architecture
Internal Users
DMZ Internal Firewall
Data Firewall
WEB Users
DMZ External Firewall
Prod App Server
Internet
Reverse Proxy (Redirect, URL Firewall)
External App Server
Prod DB Server
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Why we went with iSupplier

• DPL wanted to establish a better communication
  process with our suppliers
• Fully utilize technology to enhance procure to
  pay process with suppliers
• Eliminate the Print Pray PO
• Eliminate any Price Confusion before material
  receipt
• Eliminate Supplier Questions to the Buyer and
  Accounting Clerks
• Speed up PO process to Supplier

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Benefits

• Purchase Orders reaching supplier quicker
• Supplier maintains all their vendor information
  (Contact Names, Numbers, Etc) so information
  stays current
• Supplier frustration over invoice/payment
  information eliminated
• Better overall supplier communications
• Additional free time for both buyers accounting
  clerks because they are not answering supplier
  questions

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Future Plans

• Increase number of suppliers
• Expand information available for suppliers to see
• Include Service Providers
• Buyer alert of iSupplier notification
• Metrics reporting

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Lessons learned

• Testing, Testing, Testing
• Utilize suppliers in your testing to help get the
  supplier viewpoint of screens and information
  available
• Make the supplier instruction manual as
  intuitative as possible
• Allow ample time for the project