Communication

1
Communication

• Communication skills are needed to function
  within groups, with family friends and to
  succeed at school work.

2
Communication is a process by which information
is exchanged between and among individuals
through a common system of symbols, signs or
behaviors.

• Simply,
• Communication is having others understand your
  ideas, thoughts and feelings.

3
The way a person expresses and shares feelings,
thoughts and information influences how well they
relate to other people.

• Communication involves talking and listening.
• Effective communication means that others
  understand your thoughts and feelings.

4
Many young people do not learn to recognize and
express their feelings as they mature.

• When a person is unable to express feelings
  his/her health may be affected.
• Recognizing and expressing feelings can help a
  person understand and cope with anger, jealousy
  and anxiety.

5
Sometimes a barrier to communication occurs.

• A barrier is a problem that causes people to not
  understand another person.
• Barriers can cause disagreements.
• Barriers keeps people from communicating well.
• In rare cases, barriers occur that could not be
  prevented.

6
One communication barrier is

• Sometimes we dont explain things well.
• We assume the other person understands us and we
  leave out information, use words that are too big
  or too much slang.

7
Another barrier to good communication is

• Sometimes we dont listen well enough.
• Its hard to be a good listener and not think of
  other things while someone is talking.

8
Another barrier is

• Sometimes we dont listen to others because we
  dont like what they are saying or we dont agree
  with their opinions
• We dont feel their view is correct.

9
A different barrier is

• Sometimes we cut people off.
• We may interrupt or dominate a conversation. We
  sometimes hurt peoples feelings with put-downs.

10
Sometimes barriers occur which we dont cause.

• Sometimes a person may speak a different language
  or have a different culture.
• A person may have a disability that makes
  communication difficult (hearing impaired).

11
Use I-Messages not You-Messages

• An I-message is a statement about a specific
  behavior or event and the effect it has on the
  individual and his/her feelings/
• A You-message is a statement that blames or
  shames another person.

12
Listen actively so that the person you are
talking to knows that he/she is heard and
understood.

• Ask the person you are listening to for more
  information.
• Repeat what the other person said using your own
  words.

• Summarize the main idea or ideas.
• Acknowledge the feelings of the other person.
• Thank the other person for sharing their feelings.

13
Nonverbal behavior is a form of communication.

• Nonverbal behavior is using actions instead of
  words to express thoughts and feelings.
• An example is shaking your head YES or No.
• A frown or smile is nonverbal behavior.
• Nonverbal behavior is also called body language.

14
Mixed messages also cause communication problems.

• A mixed message conveys two different meanings.
• Your words and tone of voice convey different
  meanings.
• Your words and actions convey two different
  meanings.

• Examples
• You congratulate a classmate for winning a
  contest, but you sound insincere.
• You thank a teacher for helping you but you frown
  and avoid eye contact.

15
Written communication can be as confusing as
verbal communication.

• When using written communication
• Use correct grammar and spelling.
• Keep a dictionary and thesaurus handy for
  spelling and looking up new vocabulary words.
• Use appropriate greetings and closings when
  writing to another person (for example Mr. Or
  Mrs.)

16
Please get our your journal paper!

• Respond to the open response question on the next
  slide.
• Place the completed journal entry (answer to the
  open response question) in your journal or
  notebook.

17
Answer all parts to this question using only one
side of your notebook paper.

• You have approached your parents to establish a
  family council to review the house rules.
• List five communication rules the family
  council must follow when discussing rules.
• B. Explain how following these rules will help
  the family function and reduce conflicts.