Title: Communication
1 2The process of communication is what allow us to
intereact with each other person without it, we
would be unable to share knowledge or experiences
with any outside of ourselfs. Common form of
communication including speaking, writing,
gesture, touch and broadcasting.
31.Formal communication. 2.Informal
communication. 3.Verbal or oral communication.
4.Non-verbal or written communication.
4- Formal communication-The official communication
that travells through a structured formal
organization.
informal communication -The communication which
flows in a unstructured way between the known
person of organization.
Verbal or oral communication -It refers fo the
form of communication which is done by word of
mouth and a piece of writing.
Non-verbal or written communication-sending or
receiving of message . Such asSending letters.
Email, etc.,
5- Importance of communication
1.social communication. 2.Helps in increase
managerial efficiency. 3.Helps in Achieving
coordination. 4.Helps in smooth function of
business. 5..Mutual understanding and
cooperation. 6.decision making. 7.publicizing
goods and services. 8.Exchange of information.
9.Elimination of rumors. 10.helps in maintaining
public relation.
6 7Positive communication
Negative communication
81.helps in maintaining good relation. 2.helps in
smooth running of business. 3.helps in fixing
the responsibility easily.4.helps in reaches
large number of persons 4.saves time.
91.lengthy information may bore up people.
2.creates unnecessary problems.
3.misunderstanding wil occur. 4.increases
red-tapsim
10- Thanking you
- - Naresh.
- SMCDC
- BBA