Hospitality and Tourism 110

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Hospitality and Tourism 110

• Transportation

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Four modes of transportation

• Air
• Rail
• Ground
• Water

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Air Travel
4
History

• Trans Canada Airlines (now Air Canada) began
  offering domestic and international flights in
  the 1930s
• WestJet began in 1996 serving 5 cities with 3
  aircraft
• Faith in airline system declined after September
  11, 2001

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Air Canada

• Canada's largest airline and flag carrier.
• Has had its corporate headquarters in Montreal,
  Quebec, since it moved from Winnipeg, Manitoba,
  in 1949
• Worlds 11th largest passenger airline by fleet
  size
• 240 destinations
• 344 aircraft

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WestJet

• Canadian low-cost carrier based in Calgary,
  Alberta, that flies to most major cities in
  Canada and 11 cities in the United States.
• WestJet is the second-largest Canadian carrier
  behind Air Canada (third-largest including Air
  Canada Jazz).
• 46 destinations
• 73 aircraft

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Understanding Canadas Air System

• The federal department responsible for Canadas
  transportation systems is Transport Canada
• NAV CANADA (NAVCAN) has control over the
  countrys air navigation system

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NAVCAN

• Employs approximately 2,000 air traffic
  controllers (ATCs), 800 flight service
  specialists (FSSs) and 700 Technologists.
• 7 Area Control Centres nationally, one is in
  Moncton (CZQM)

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NAVCAN

• NAVCAN provides aircraft with
• Air navigation
• Air traffic control
• Flight information
• Weather briefings
• Airport advisory services
• Electronics
• Training

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Air Travel

• Scheduled Air Service airlines that operate
  with published timetables
• Example WestJet or Air Canada
• Charter Air Service non-scheduled airlines or
  charter air services that is arranged by a group
  that needs to fly
• Charter rental of a plane

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Parts of an Airport

• Cargo terminal one or more separate buildings
  where mail or freight is processed
• Control tower nerve centre of the airport,
  where air traffic controllers use radar, radio
  and signal lights to direct traffic
• Hangars buildings where planes are stored and
  repaired

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Parts of an Airport

• Runways strips of land which airplanes land and
  take off from, must be long and wide enough to
  accommodate airplanes
• Loading apron parking area at the terminal gate
  where the airplane is refueled, loaded and
  boarded
• Taxiways lanes for the airplane when going from
  apron to runway or hangar

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Airline Terminology

• Landing fee fee charged to an aircraft when it
  lands at an airport
• Gateway airport receives a high volume of
  international flights
• Jetway movable walkway that connects the
  aircraft to the terminal
• Round trip originates in one city and returns
  to the same city

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Airline Terminology

• Non-stop flight flight that does not stop
  enroute to next destination
• Direct flight travels from one destination to
  another, making at least one stop, then
  continuing on the same plane
• Online connection travelers change aircraft to
  get to their destination
• Interline connection travelers change airlines
  to get to their destination

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Careers in the Airline Industry

• Flight Crew
• Flight deck crew
• Cabin crew
• Cross-training

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Careers in the Airline Industry

• Ground Crew or Staff
• Reservations
• Passenger services
• Maintenance
• NavCan employees
• Station manager
• Airport manager
• General Office
• Sales Office

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Land Travel
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Reasons people travel by automobile

• Cost
• Convenience
• Flexibility
• Enhanced trip experience
• Easier luggage transport
• Assured transportation at the destination
• Enjoyment of having your own space

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RV Travel

• Recreational Vehicle (RV)
• All the advantages of car travel plus convenience
  of carrying ones home along on the trip
• Eliminates hassle of hotels and restaurants
• Enjoy comfort of modern-day life and great
  outdoors

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Car Rental

• Top Agencies in North America
• Hertz, Avis, National and Budget
• To rent a car
• Valid drivers license
• Major credit card
• 21 (or 25) years old

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Train Travel in Canada

• VIA Rail Canada runs more than 480 trains per
  week over a 14,000-kilometre network
• That makes about 4 million passengers aboard VIA
  trains per year

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Train Travel in Canada

• Trains in each region of Canada
• The Rockies and Pacific region trains
• The Prairies and northern Manitoba trains
• Ontario trains
• Québec trains
• Atlantic region trains
• The Ocean travels from Halifax to Montreal

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The Ocean

• Night train that runs six times a week between
  Montréal and Halifax (everyday except Tuesday)
• Three classes are available
• Comfort Class (cheapest)
• Comfort Sleeper Class
• Easterly Class (first-class)

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Rail in Europe

• Reasons for popularity
• Private car ownership less than in North America
• Gasoline prices
• Proximity of major cities
• Reliability

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Eurailpass

• Introduced in 1959
• Good for unlimited first-class travel in the 16
  participating countries
• Austria, Belgium, Denmark, Finland, France,
  Germany, Greece, Ireland, Italy, Luxembourg, the
  Netherlands, Norway, Portugal, Spain, Sweden,
  Switzerland
• Valid for 15 or 21 days, or for 1, 2, or 3 months
• Sold only outside Europe

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Canrailpass

• You get 12 days of unlimited travel in Comfort
  class (Economy) during a 30-day period
• Can be bought in Canada
• Can be used anywhere Via goes
• You can add up to three extra days' travel, which
  you can buy in advance or at any time during the
  30-day validity period

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ISIC Cards

• The ISIC (International Student Identity Card) is
  recognized around the world
• ISIC is the only student ID card that entitles
  students 18 years of age or older to student
  fares
• The ISIC also gives you reductions on admission
  charges to various clubs and museums or for
  certain cultural activities.
• The ISIC will save you money in some restaurants
  and hotels and entitle you to discounts on a host
  of products and services in Canada, the United
  States, and throughout the world.

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ISIC Cards

• To obtain an ISIC, you must
• be a full-time student in a Canadian secondary or
  post-secondary institution, and be a resident of
  Canada aged 12 or over
• provide a recent small-size photograph
• prove your student status with one of the
  following letter from the registrar bearing the
  institution's seal, proof of payment of tuition
  for full-time studies, or class schedule on which
  your name and full-time student status appears.

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Motorcoach (Bus)

• Two types of use
• Regularly schedules services
• Acadian Bus Lines
• Bus charter and tour services
• Charters to Florida, New York, etc.

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Bus Tours

• Sightseeing/day tours
• Overnight/short tours
• Motor coach package
• Fly/coach tours

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Water Travel
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Cruise Types

• Sea Cruises
• River Cruises
• Lake Cruises and Ferries
• Charter Yachts, Sailboats and Houseboats

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Cruise Terminology

• Embarkation boarding of passengers onto a ship
• Tender small vessel used to transport
  passengers from ship to shore
• Cabin (stateroom) room
• Muster Station the location where groups of
  passengers are asked to report in the event of an
  emergency at sea

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Cruise Terminology

• Inside room room with no outside windows
• Ocean view room with a window
• Balcony room with a balcony
• Suite features separate living and sleeping
  quarters

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World Cruises

• 3 months
• Cost from 24,000 to 800,000
• Usually begin in January and end in April
• Travel in an east to west direction

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131 Days Holland America

• 24,508 - 97,908
• January 5, 2009 May 16, 2009
• Fort Lauderdale, FL New York, NY

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Itineraries

• Caribbean
• Mexican Riviera
• Trans-Canal
• Alaska
• Hawaiian Islands
• Eastern USA and Canada
• Mediterranean
• Northern Europe
• Repositioning Cruises

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Popular Cruise Lines


                                                       

• Carnival
• Royal Caribbean
• Holland America
• Celebrity
• Norwegian
• Cunard

                                                
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Royal Caribbean's Ultra Voyager class of ships

• Each can hold approximately 4375 passengers
• Currently the largest cruise ships
• Freedom of the Seas (2006)
• Liberty of the Seas (2007)
• Independence of the Seas (2008)

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Independence of the Seas

                                                          

• The ship features
• an interactive water park with the FlowRider wave
  generator for surfing
• the onboard rock-climbing wall and ice-skating
  rink that Royal Caribbean has made popular
• whirlpools that extend from the ship's sides
• a boxing ring
• a sports pool

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Independence of the Seas

• Along with the main dining room, the ships
  eateries include specialty restaurants such as
  Sorrento's Pizzeria and a Ben and Jerry's ice
  cream shop.
• Each cabin contains a flat-screen television and
  there is Wi-Fi capability throughout the ship.

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Freedom of the Seas

• http//www.youtube.com/watch?vy5HuHqtsw-o
• http//video.google.ca/videoplay?docid53184548746
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River Cruises

• North American
• Mississippi
• Pacific NW
• Northern
• European
• Danube
• Rhine
• Seine

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Mississippi River Cruises

• American Queen steamboat
• 436 passengers
• 167 crew

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Rhine River Cruise

• Avalon Tapestry
• 168 passengers
• 43 crew

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Careers

• On Board Ships Crew
• Captain
• Purser
• Maintenance
• Engineers
• Radio officers

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Careers

• On Board Hotel Crew
• Hotel manager
• Cruise director
• Cabin steward
• Dining room stewards
• Kitchen staff
• Photographers
• Athletic instructor
• Entertainers
• Etc.