A Presentation on Emotional Intelligence

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A Presentation on Emotional Intelligence

• By
• E I S A
• emotional intelligence strategies and
  applications

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EISA

• EISA is
• Emotional Intelligence Strategies
  Applications (EISA)
• EISA Provides Courses and Consultancy in
  Applications of Emotional Intelligence in the
  Workplace and in Personal Development
• www.eisa.ie Contact Brian Bennett at
  eisaireland_at_hotmail.com tel [phone]
  (mobile)

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Emotional Intelligence

• What it is and what it means

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What is Emotional Intelligence?

• Emotional intelligence is a set of emotional and
  social skills that collectively establish how
  well we
• Perceive and express ourselves
• Develop and maintain social relationships
• Cope with challenges
• Use emotional information in an effective and
  meaningful way
• It is a predictor of success in life and work

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What is the EQ-i2.0?

• A way to accurately assess strengths and blind
  spots take the assessment in less than 20
  minutes
• A predictable way to measures current level of
  emotional and social functioning receive
  feedback on your results
• A vehicle for developing effectiveness in order
  to improve performance develop a customized
  action plan in order to ensure you are focusing
  on the right development needs

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How Accurate is it?

• Great amount of rigor went into the research and
  development of the tool
• 4,000 people took the assessment in order to
  ensure results are accurate you are compared to
  your norm group
• Checks and balances built into the tool to ensure
  the most accurate results
• It is the most used and validated test of EI

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Why EI is Important

• While EI isnt the sole predictor of human
  performance and development potential, it is
  proven to be a key indicator in these areas.
• Emotional intelligence is also not a static
  factor to the contrary, ones EI can change
  over time and can be developed in targeted areas.

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The EQ-i Test Continued.

• The EQ-i 2.0 test measures the persons EI levels
  and gives an overall emotional quotient- (the EQ)
  that reflects the persons overall well-being and
  ability to succeed in life.
• The EQ-i 2.0 measures the persons EI across 5
  major factors and 15 sub-factors

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Using the EQ-i 2.0 Test

• The EQ-i 2.0 test measures the interaction
  between a person and the environment he or she
  operates in.
• Assessing and evaluating a persons EI using the
  EQ-i 2.0 can help establish the need for targeted
  development programs and measures. This in turn
  can lead to dramatic increases in the persons
  performance, interaction with others, and
  leadership potential.
• The development potentials the EQ-i 2.0
  identifies, along with the targeted strategies it
  provides, make it a highly effective development
  tool for trainees/employees

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The EQ 360 Test

• While the EQ-i 2.0 identifies the level of a
  persons emotional and social functioning, the EQ
  360 assessment provides a more in-depth analysis
  by having those who train or work with the person
  provide information as well.
• When observer ratings are compared with the
  results of an EQ-2.0 self-report, a more complete
  360 degree profile emerges.
• The EQ 360 identifies key trainee/employee
  strengths that can be leveraged to the benefit of
  the organisation, as well as impediments to high
  performance that could be improved.

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The EQ-i2.0 Model
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What Does it Measure?

• The EQ-i2.0 measures five distinct aspects of
• emotional and social functioning
• Self-Perception understanding your emotions
• Self-Expression expressing your emotions
• Interpersonal develop and maintain
  relationships
• Decision Making use emotions to make better
  decisions
• Stress Management cope with challenges

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Self-Perception

• Consists of the following sub-categories
• Self-Regard confidence
• Self-Actualization continuous development
• Emotional Self-Awareness understanding my
  emotions

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Self - Expression

• Consists of the following
• Emotional Expression saying how you feel
• Assertiveness standing up for yourself
  effectively
• Independence standing on your own two feet

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Interpersonal

• Consists of the following
• Interpersonal Relationships developing and
  maintaining good relationships
• Empathy recognizing and appreciating how others
  feel
• Social Responsibility contributing to society

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Decision Making

• Consists of the following
• Problem Solving effectively managing emotions
  when solving problems
• Reality Testing seeing things as they really
  are
• Impulse Control ability to resist or delay
  impulses

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Stress Management

• Consists of the following
• Flexibility adapting to change effectively
• Stress Tolerance successfully coping with
  stressful situations
• Optimism having a positive outlook

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Happiness

• Feeling satisfied, enjoying life
• An indicator of overall well-being
• Not included in overall EQ-i2.0 results
• Impacts overall EQ-i2.0, closely linked to
• Self-Regard
• Optimism
• Interpersonal Relationships
• Self-Actualization

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Results

• Client gets an overall EQ-i2.0 result, as well as
  individual results for each component
• Client receives feedback on his/her results and
  what they mean
• Clients report includes strategies to further
  develop his/her emotional intelligence and a
  development plan template to help them make their
  commitment real
• Improving the clients Emotional Intelligence
  will not only help them be more successful at
  work, but outside of work too!

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Applying EQ-i2.0

• There are many ways the EQ-i2.0 can be used
• Selection
• Training
• Team Effectiveness
• Self-Awareness
• Succession Planning
• Leadership Development
• Executive Coaching

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The EQ-i2.0 Model