Communication

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Communication

• Daniel Randall
• CTE 4923

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Goal

• Provide general information regarding types of
  communication and highlight the importance of
  assuring that the communication has been
  successfully completed.

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Objectives

• 1. Discuss general types of communication
• 2. Explain the purposes of communication
• 3. Describe ways to assure communication
• has been successfully completed
• 4. Highlight pitfalls of poor communication
• 5. Provide an opportunity for participants to
• experiment with communication and
• determine areas in which they need to
• improve their communication skills

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All you need is..

• A SENDER listen to me
• Broadcaster
• A RECEIVER I hear you
• Audience
• RECIPROCATING I hear you now listen to me

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Communication

• PURPOSES
• Express ideas or opinions
• Knowledge Transfer
• Influence others
• Power
• Entertainment
• Express Emotions

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Types of Communication

• Verbal
• Two way communication
• Information exchanged between two or more people
• One way communication
• No response obtained and/or desired
• Talking
• Speaking
• Slang

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Types of Communication

• Nonverbal
• One way
• Hand signals
• hand signals alphabet
• gang hand signals
• Writing
• printing
• cursive
• art

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Types of Communication

• Nonverbal
• Body language
• face
• arms
• leg
• torso
• Attire
• suit/dress
• color, etc

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Verbal

• Speech
• Seminar
• Skits

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Nonverbal

• Hand signals
• Writing
• Body language
• Signs
• stop/etc.

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Nonverbal

• Written text
• Internet/Intranet
• Morse code

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Types of communication

• One way
• Film
• TV
• Music

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Successful Communication

• Determine Receivers Level
• of Understanding and Desire to Receive
• Communication
• Clarify
• Restate

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Successful Communication

• Simplify
• Request Feedback
• Pre-tests and Post-tests
• Other variables impact the communication
  setting, mood,
• tone of voice, people involved

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Pitfalls

• We dont speak the same language
• Dialects
• Hearing or Visual Deficits
• Generation Gaps
• Socioeconomic Gaps
• Do you hear what I hear??
• Repeat, restate, restyle
• You are not saying what I want to hear
• Talk to the hand

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Miscommunication

• Leads to
• Misunderstandings
• Failure
• Wasted Time
• Wasted Energy and Resources

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One way

• Pair up and one person face the front of the
  class.
• The other person face the back of the class.
• Back to back
• Each person open the bag, the person facing the
  front will give the one facing the back
  directions on how to arrange and place the shapes
  and how to assemble the project.

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Two way

• Stay in same pair
• The person facing the back gives the person in
  the front directions
• The person in front can ask questions
• Assemble project

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• One way
• Directions only
• Two way
• Verbal
• Between people

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Summary

• Communication is an essential part of daily life
  and can be achieved in numerous ways.
  Communication requires a sender and a receiver
  and can be the catalyst that creates greatness or
  creates havoc. Successful communicators are
  knowledgeable and able to function equally well
  as senders and receivers.