Introduction To

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Introduction To
Management Information Systems
ISM4011
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STUDY HABITS Management Information Systems

• Read chapters for general overview of material
  covered in the chapter
• Re-read chapter high-lighting key points and
  prepare a list of areas needing clarification in
  class (if necessary)
• Outline the chapter from highlighted key items
• After the class lecture, update your outlines
  with supplemental material

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Management Information Systems
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Management

• The act, art, or manner of managing, handling,
  controlling directing, etc.
• Origin to train (a horse) in his paces cause
  to do exercises of the manage
• To control the movement or behavior of handle
  manipulate
• To have charge of direct conduct administer
• To get (a person) to do what one wishes

Websters Dictionary
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Information

• Derived from the Latin verb informo, informare,
  meaning to give form to
• Information etymologically connotes an
  imposition of organization upon some
  indeterminate mass or substratum, the imparting
  form that gives life and meaning to otherwise
  lifeless or irrelevant matter

Schoderbek, Schoderbek Kefalas
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SYSTEM

• A set or arrangement of things so related or
  connected as to form a unity or organic whole
• A set of facts, principles, rules, etc.
  classified or arranged in a regular, orderly form
  so as to show a logical plan linking the various
  parts.
• A method or plan of classification or
  arrangement

Websters New World Dictionary
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SYSTEM
A system is defined as (1) a set (2) of objects
(3) together with relationships (4) between the
objects and between their attributes (5) related
to each other and to their environment (6) so as
to form a whole.
Schoderbek, Schoderbek Kefalas
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SYSTEM
SET any well defined collection of elements or
objects within some frame of reference
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OBJECTS objects are elements of a system
INPUTS (serial, probable, or feedback), PROCESS
(transformation), OUTPUTS (Intended, waste, or
pollution) Efficiency - ratio of output to input
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RELATIONSHIPS the bonds that link objects
together (Symbiotic, synergistic, and redundant)
3
ATTRIBUTES attributes a properties of both
objects and relationships (defining/accompanying
characteristics)
4
ENVIRONMENT includes not only that which lies
outside the systems complete control but that
which at the same time also determines in some
way the systems performance.
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WHOLE defining attribute.
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Diagram of a Systems Parameters, Boundary, and
Environment
Systems environment
Systems boundary
i
o
p
To other systems
From other systems
i
p
i
p
o
Input
Process
Output
o
i
Feedback
i
o
p
p
o
A true system is predictable and repeatable in
its (intended) results.
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Individual Information Processing System
Environment
Input
Processing
Output
Sensory Information - Visual - Auditory
- Kinesthetic - Olfactory
Brain Cognitive Frames - Assumptions -
Criteria Internal States
Behaviors Macro - Speaking - Eating
- Pointing Micro - Heart Rate -
Voice Temp - Skin Temp
Memory Personal History
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A Business is a system organized to provide goods
and services to others who have needs. A
Business transforms inputs into valued
outputs.
A true system is predictable and repeatable in
its (intended) results.
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The Organization as a System
Science
Technology
Products, goods and services
Labor
Management
Money
Input
Process
Output
Marketable waste
Materials and Equipment
Management
Pollution
Government
Public
Environment
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Socio-Technical System
Social System
Technical System
STRUCTURE
TECHNOLOGY
MIS (Direct)
PEOPLE
TASKS
Socio-Technical Model as a Work System
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The Organization, Its Resources and Its
Environment
Customers
Ecology
Labor
Material and Equipment
Government
The organization
Input
Process
Output
Feedback
General Public
Capital
Competitors
Land
Technology
Indicates degree of control, alternatively,
resources Indicates degree of independence or,
alternatively, environment Indicates the boundary
demarking the system from its environment
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Why study MIS?

• Develop computer literacy
  (4 out of 5 jobs currently utilize
  technology therefore critical)
• Develop technical, organizational, and
  analytic/problem-solving abilities
• Career opportunities require it

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CHALLENGES

• Technology advances
• Productivity challenge
• Strategic business challenge
• People challenge

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Information Systems -- FOCUS

• People
• Organizations
• Technology
• Problem Solving

Using Information Technology to master your
current and future objectives while ensuring the
success of your organization. Capitalizing on
opportunities to improve the bottom lineby
applying IT concepts to facilitate business
processes.
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Course Content

• IT in the Business Environment
• Applying IT for Competitive Advantage
• IT Infrastructure
• Achieving Information and Organizational Goals

• Doing Business in the Digital Economy
• Business Pressures, Organizational Responses, and
  IT Support
• Competitive Advantage and Strategic Information
  Systems
• Strategic Information Systems Examples
• Why Should you Learn About Information
  Technology?