Charging Up Your Emotional Intelligence

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Charging Up Your Emotional Intelligence
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• A Positive Attitude is one of Lifes Most
  Valuable Assets EQ teaches attitude

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Emotional Intelligence Leads to Success in Top
Executives Around the World

• For 515 senior executives analyzed by the search
  firm Egon Zehnder International, those who were
  primarily strong in emotional intelligence were
  more likely to succeed than those who were
  strongest in either relevant previous experience
  or IQ.
• In other words, emotional intelligence was a
  better predictor of success than either relevant
  previous experience or high IQ.
• More specifically, the executive was high in
  emotional intelligence in 74 percent of the
  successes and only in 24 percent of the failures.
  
• The study included executives in Latin America,
  Germany, and Japan, and the results were almost
  identical in all three cultures.

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EQ is a Learnable Skill
Start by Identifying Emotions
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EQ and Wellness???

• Wellness is a very individual and personal issue
• The journey to increasing EQ is also very
  personal
• Are they related? How?

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Defining EQ

• Personal Competence
• Self Awareness
• Self Management
• Social Competence
• Social Awareness
• Relationship management

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Self Awareness

• Self-Awareness is about developing a straight
  forward and honest understanding of what makes
  you tick might have to ask your team for some
  honest feedback ?
• People high in self-awareness are remarkably
  clear in their understanding of what they do
  well, what motivates and satisfies them and which
  people and situations push their buttons. The
  amazing thing about self-awareness is that just
  thinking about it helps you increase the skill

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Self Management

• Self-management is your ability to use your
  awareness of your emotions to stay flexible and
  direct your behavior positively
• The biggest challenge that people face is
  managing their tendencies over time and applying
  their skills in a variety of situations
• Results and success come from putting your
  momentary needs on hold to pursue larger more
  important goals ie Kind vs Right

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Social Awareness

• Social awareness is you ability to accurately
  pick up on the emotions in other people and
  understand what is really going on with them
• Listening and observing are the most important
  elements of social awareness listen with the
  intent to understand not with the intent of
  responding draw them out ?
• Social awareness in its purest form is watching
  others in their natural state without letting
  your own thoughts and feelings disturb the
  observation

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Relationship Management

• Relationship management is your ability to use
  your awareness of your own emotions and those of
  others to manage interactions successfully
• Relationship management is also the bond you
  build with others over time
• The greatest challenge is during periods of
  stress some of the most challenging and
  stressful situations happen at work and 70 of
  people tested have difficulty handling stress
• Conflicts at work tend to explode when people
  dont manage their anger or frustration and
  choose to take it out on other people

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• Do Skips EQ Rating

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• http//www.ihhp.com/quiz.php
• Emotional intelligence or Quotient (EQ) is the
  capacity for effectively recognizing and managing
  our own emotions and those of others. Emotions
  have the potential to get in the way of our most
  important business relationships. A lack of EQ is
  the main reason promising careers derail. A
  critical level of EQ is the number one reason
  successful leaders, managers and sales people
  outperform the average!
• Social Skills Training for Supervisors Leads to
  Productivity Gains in Manufacturing.   After
  supervisors in a manufacturing plant completed
  training in emotional competencies such as how to
  listen better and help employees resolve problems
  on their own Lost-time accidents were reduced
  by 50 percent
• Formal grievances were reduced from an average
  of 15 per year to 3 per year

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• Do EQ case study from On Course, Skip Downing

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What is Wellness

• Wellness is a choice a decision you make to move
  forward toward optimal health
• Wellness is a way of life a lifestyle you design
  to achieve your highest potential for wellbeing
• Wellness is a process a developing awareness
  that there is no end point, but that health and
  happiness are possible in each moment, here and
  now
• Wellness is a balanced channeling of energy
  energy received from the environment, transformed
  within you, and returned to affect the world
  around you.
• Wellness is the integration of body, mind, and
  spirit-the appreciation that everything you do,
  and think, and feel, and believe has an impact on
  your state of health and the health of the world.
• Wellness is loving acceptance of yourself.

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The 6 Dimensions of Wellness

• Physical
• Spiritual
• Intellectual
• Emotional
• Occupational
• Social
• Source Bill Hetler, M.D.

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12 Dimensions of Wellness

1. Self-Responsibility Love
2. Breathing
3. Sensing
4. Eating
5. Moving
6. Feeling
7. Thinking
8. Playing Working
9. Communicating
10. Intimacy
11. Finding Meaning
12. Transcending

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• I make more progress in the Self-responsibility
  and Love category when I take 100 ownership for
  my own wellness
• The dimension of Breathing looks at the way we
  either block or allow energy to flow into usever
  catch yourself holding your breath?
• What role does eating play in our life?
• Sensing wellness is about living life on
  purpose
• Movement allows us to include all movement in
  our daily routine, house cleaning, stair
  climbing, walking in the shopping mall and all
  other forms of movement included in our day
• Feeling the emotional components of wellness
• Thinking Is my thinking holding me back, is it
  constructive and positive or does it tend to be
  destructive and negative
• Playing and working Weisure, How conscious
  am I about this dual dimension and is it in
  balance for me?
• Communication is about our ease of connection
  with others and the integrity about our
  relationship with ourselves.
• Intimacy On a scale of 1-10 how much more
  intimacy would I like in my life?
• Finding meaning Does my life have meaning and
  purpose?
• Transcending go beyond or surpass, rise above

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Complete Wellness Wheel

• Handout
• Awareness raising exercise
• Very personal

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Identifying Emotions

• Pick partner
• Discuss 2 interactions with a positive outcome
• Identify your primary emotion in each interaction
• Discuss 2 interactions with a negative outcome
• Identify your primary emotion in each interaction
• Help each other identify your emotions

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• Using emotions identified in exercise demonstrate
  on flip chart

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Responsibility Model
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Creator Question

• What Different Choice
• Might I Make
• That Would Create a Different
• Outcome?

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I Choose How I Respond

• Stimulus

Response
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Responsibility

• It is not what happens, it is how we react to it.
  
• We are each 100 responsible for all our
  experiences.
• Louise Hay

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Creators Have Great Minds

• Your wishes
• are your
• own
• command

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POSITIVE RESULTS
J UDG MENT
RESP ONSE
INTE NTION
RE S ULT
CHO ICE
NEGATIVE RESULTS
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Energy Levels and Map of Consciousness

• Open this file power vs force 2.xls
• Having a broader choice of emotions to choose
  from in any given situation will help you to
  become more accurate in defining your feelings

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Learn _____ Blame
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Face the world head on

• Exceptional posture is more than just the
  manifestation of physical balance or standing up
  straight. It expresses mental and emotional
  balance-and, indeed, reveals something of the
  human spirit. The Other 90, Robert K. Cooper

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Conclusion

• Collectively create a list of three things to
  take away from this session

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Football team

• 1. I am the thinker of my thoughts, they are not
  random
• 2. Learn from my mistakes move on
• 3. My behavior affects the whole team

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Honoring the people who do the work can produce
stunning results for the company. If employees
believe theres a real effort to help improve
their skills, provide opportunities for
advancement and job security, they will do things
that blow your mind. Sidney Harman
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• Possessing emotional intelligence is an important
  skill. While life will still throw up problems
  and traumas, EQ enables you to deal with these in
  the best possible way, to make good choices based
  on wise thinking, and to enjoy great
  relationships with others