INTEPERSONAL COMMUNICATION

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INTEPERSONAL COMMUNICATION CHAPTER 6 Nonverbal
Communication Messages beyond Words
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NONVERBAL COMMUNICATION DEFINED
Messages expressed by nonlinguistic means What we
do often conveys more than what we say LOOK AT
PAGE 211 TABLE 6.1
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CHARACTERISTICS OF NONVERBAL
COMMUNICATION

• All behavior has communicative value.
• It is impossible not to communicate.
• Nonverbal communication is primarily relational.
• - identity management
• - defining relationships
• - conveying emotions

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• 3. NV communication serves many functions.
• Repeating
• Complementing
• Substituting
• Accenting
• Regulating
• Contradicting
• Deceiving
• NOTE Sometimes the nonverbal behavior
• demonstrates more than one function at a time.

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CHARACTERISTICS OF NONVERBAL
COMMUNICATION

• 4. Nonverbal communication is ambiguous.
• - CAUTION perception check!
• INFLUENCES ON NV COMMUNICATION
• Gender
• Culture

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TYPES OF NONVERBAL COMMUNICATION

• Body Movement Kinesics Body Orientation,
  Posture, Gestures, Face Eyes
• 2. Voice - Paralinguistics
• 3. Touch
• Appearance - Physical Attractiveness, Clothing
• Physical Space - Distance, Territoriality
• Physical Environment
• Time - Chronemics

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kinesics territoriality paralinguistics
environment proxemics chronemics
1. The executive folded her arms and stood
ram-rod straight while she made her report to the
Board. 2. Jeremy put a NO ENTRANCE sign on the
door to his room. 3. The students placed the
classroom chairs in a circle to facilitate
interaction. 4. Anne stepped back three feet from
her friend. 5. Martin turned his body away from
his brother. 6. Robs voice softened when he
spoke to her. 7. Chrissie waited three days
before answering Erins e-mail message. 8. Kevin
was annoyed that someone else was sitting in his
seat in class. 9. Nick and Brad decorated their
dorm room with posters and lights. 10. The
officer pointed in the correct direction.