United Way Reasons to call United Way 211

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United WayReasons to call United Way 2-1-1

• June 4, 2008

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Reasons to call United Way 2-1-1
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Reasons to call United Way 2-1-1

• Want to...
• Give assistance to others, get involved in your
  community, or connect with charities that need
  an extra helping hand?

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Reasons to call United Way 2-1-1

• Want to...
• Donate household appliances, furniture, gently
  used items, clothing, toys, books, school
  supplies or medical supplies?

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Reasons to call United Way 2-1-1

• Want to...
• Contribute time, talents, skills or resources to
  local community organizations in need of help?

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Reasons to call United Way 2-1-1

• Want to...
• Serve in a leadership role to fulfill the needs
  of nonprofit organizations seeking board members,
  accountants or legal advisers?

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Reasons to call United Way 2-1-1

• Want to...
• Give support like writing business plans,
  software training or website design to local
  organizations?

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Reasons to call United Way 2-1-1

• Want to...
• Develop corporate volunteer programs or
  strengthen your companys partnerships with
  nonprofit organizations?

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Reasons to call United Way 2-1-1

• Want to...
• Explore financial giving options, donate stock,
  bequeath real estate, sponsor a fundraiser or run
  a United Way Campaign?

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Reasons to call United Way 2-1-1

• Want to...
• Make donations to organizations that can put
  gently used office furniture, equipment,
  computers, transport vehicles, merchandise and
  other items to great use?

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Reasons to call United Way 2-1-1

• Want to...
• Stay informed or get the training needed to
  prepare for an emergency or a disaster?

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Reasons to call United Way 2-1-1

• Become a United Way 2-1-1 callerits the call
  that helps you and your community

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Reasons to call United Way 2-1-1

• United Way 2-1-1 callers...
• They include individuals like you, volunteers,
  agencies,organizations, and businesses that work
  to bring people and services together

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Reasons to call United Way 2-1-1

• Facts about United Way 2-1-1
• In 1997, the United Way of Metropolitan Atlanta
  changed the seven digit First Call for Help
  number to 2-1-1 in order to make getting
  information on organizations and programs easy.
• A simple number, its the nations first
  three-digit information and referral service for
  anyone giving or seeking help.
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Reasons to call United Way 2-1-1

• Facts about United Way 2-1-1
• A free 24-hour, 7-day a week help line, the 2-1-1
  number provides callers with health and human
  service information from an extensive database.
• The United Way 2-1-1 database contains over 1,600
  organizations and over 36,000 services operating
  throughout 13 counties in the metropolitan
  Atlanta area.

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Reasons to call United Way 2-1-1

• Information, resources and services in the
  United Way 2-1-1 database
• Counseling, GED and mentoring programs
• Job training
• After-school and tutorial programs
• Homeownership programs
• Summer camps
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Reasons to call United Way 2-1-1

• Information, resources and services in the
  United Way 2-1-1 database
• Substance abuse services
• Food and emergency shelter programs
• Domestic violence programs
• Health and elder care programs
• Consumer help and more

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Reasons to call United Way 2-1-1

• Who answers United Way 2-1-1 calls?
• Every call is answered by well-trained United Way
  2-1-1 call center client referral agents who
  receive 160 hours of training.
• English and Spanish speaking agents are
  available. Interpreters for more than 140
  languages are provided by the Tele-Interpreters
  Language Line.
• Calls are confidential and at the end of each
  call, a caller has the option of responding to a
  three-question automated survey.

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Reasons to call United Way 2-1-1

• The United Way 2-1-1 call center currently
  handles more than 300,000 calls a year

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Reasons to call United Way 2-1-1

• Within the 13-county Atlanta area, United Way
  2-1-1 client referral agents give callers
  information based on ZIP code area
• 404
• 770
• 678
• and more!

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Reasons to call United Way 2-1-1

• United Way 2-1-1 call center service requests data

Source United Way 211 Call Center data reports
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Reasons to call United Way 2-1-1

• A yearly United Way 2-1-1 plan for calling and
  giving to United Way

JAN Coat and blanket donations FEB Household
donations MAR Summer camps APR Book and Magazine
donations MAY Summer recreation ticket
donations JUN School supply donations JUL
Back-to-school clothing donations
AUG Mentors and tutorial volunteers SEP Fall
cleaning donations OCT Thanksgiving food
baskets NOV Toy and gift donations DEC Holiday
donations
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Reasons to call United Way 2-1-1

• If you want to
• Make contributions
• Get information
• Give help
• Volunteer
• Mentor
• Donate goods
• These are reasons to call United Way 2-1-1

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Reasons to call United Way 2-1-1
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Reasons to call United Way 2-1-1

• Access the United Way 2-1-1 database online
• Go to unitedwayatlanta.org and click on
  Programs.

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• Thank you