Confrence

1

• Conférence
• Redesigning public administration training to
  deal with the global development agenda
• SSPA, Rome 13-14 October 2008
• Dr. Fabrice Larat
• Directeur du Centre dExpertise et de Recherche
  Administrative, ENA
•  Le système dévaluation des performances
• dans la formation initiale à lENA 
• Groupe de travail 2
•  Benchmarking and evaluation in civil service
  training 

2
Performance evaluation and quality control of
training programmes on public administration

• Benchmarking how to measure performance and
  according to which criteria of referencecomment
• Advantages and limits of self-centred versus
  external focused quality control processes
• How does the system of quality control of the
  ENAs main training activities works?

3
The four points of orientation available for
performance evaluation in public administration
training
Opinion of the ultimate benificiaries of the
training programme
Self-centred evaluation
Future employers
External oriented evaluation
Opinion of the direcft benificiaries of the
training programme
Training programme
Trainees
Teaching staff
Opinion of the persons in charge of teaching
Best practices
What is done outside in similar programmes
Essential The evaluation strategy to adopt in the
training programme must be chosen in accordance
with the own priorities and objectives of the
programme and depending on the of the institute
or school that performe it!
4
Three main steps of the evaluation process

• a) Collecting Information
• Available and accessible data
• Reliability and representiveness
• Comparability
• b) Data Analyse
• Combining different kinds of data in order to
  make a contradictory analysis
• Taking the context into account
• The assessment of performance must be coherent
  with regard to the programmes objectives
• c) Reaction ( Undertaking necessary measure to
  improve quality)?
• Les mesures dadaptation prises doivent être
• Relevant
• Appropriate
• Efficient
• Justified

5
Monitoring during programme duration
Evaluation a posteriori
Programme adapatation
Student interviews
Evaluation questionnaires
Feed back from student associations
Employers survey
Report from the stage supervisor
Feedback from alumni
Overall organisation of the curriculum Content of
the different courses pedagogical
instruments Teaching staff Internships
Feed back from the teaching staff
Concours
Sta r t
End
Stages
Quality control system for main training
programme at ENA Legend Source of information
trainees Source of information teaching
staff Source of information Employers
Collecte dinformation ponctuelle Collecte
dinformation systématique
Bilans personnalisés