1 Intro

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AAFES Europe SWA Region
Get Associates Involved (Motivational Factors)
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• Dr. Isrun Bohlinger
• Phone [phone]
• Email
• Office AAFES-EUR Region HQ, Command
  Section / Safety (Mainz-Kastel)
• Fully licensed host nation safety professional
  engineer (Germany)

Bohlinger_at_aafes.com
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Overview

• Why motivate people
• Motivational Factors
• Motivational Elements
• Employee Involvement
• Leadership

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Hierarchy of Needs
(Maslow) Source Wikipedia
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Intrinsic Extrinsic Motivation

• Intrinsic primary motivation
• From the need for self-esteem
• Inner urge, more spontaneous
• Pro-active (minority)
• Extrinsic secondary motivation
• From the basic needs
• External trigger, for example financial gain or
  fear
• Combination of both may reduce intrinsic
  motivation
• Reactive (majority)

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Emotion and Rationale

• Emotions influence our decisions
• Like to do , tastes good
• Angst, pain
• Rationale influences our opinion
• Vegetarian, patriotism
• In a conflict of both, emotion tends to win

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What Instills Motivation

• Job freedom (make decisions what and how to do
  the job)
• Participation have an influence on
• Responsibility and authority
• Recognition (esteem)
• Awards (financial gain, esteem)
• Coaching (developmental, corrective)
• Fear (punishment, financial loss, low esteem)

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• Examples

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Safety Health Councils

• Need goals a vision (reference frame)
• Recognition for achievements
• Rules of engagement (meeting rules)
• Hear the associate (participation)
• Implement suggestions timely
• Provide feedback
• Publish minutes
• Promote good safety practice, involvement
• Educate the council
• Valuable contribution to the safety program

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Safety Awards

• Small on-the-spot awards (coupons, gift
  certificates)
• Bigger awards for
• Achievements
• Good safety practice
• Safety suggestions that work
• Provide recognition and/or financial gain
• Caveat Mix of intrinsic and extrinsic motivation

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Safety Suggestions

• Publicity
• Require feedback
• Involve the associate as the expert for the job
• Different forms
• Circles / teams (task-oriented)
• Directly asking for employee input
• Meetings (scheduled)

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More Employee Involvement

• Training (peer level)
• Workshops (goals, problems solutions)
• Selection of PPE
• Design of processes / procedures
• (Friendly) competitions

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Leadership Influence

• Management commitment and employee involvement
  are complementary elements
• Management commitment provides motivation and
  resources
• Employee involvement allows workers to develop
  and express commitment to safety and health

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Questions?