QFD is a

1
QFD is a Voice Of The Customer Method
SAMPLE

• Q.F.D. (Quality Function Deployment)
• Cross Functional team with Client input
• Matrix with numeric weights for critical needs
  and wants.
• Matrix for
• Costs
• Quality
• Design Options

2
Matrix Which Prioritizes Client Needs
SAMPLE
3
Matrix Which Correlates Solutions To Client Needs
SAMPLE
Weighted Scores