How Unified Communications Simplify Your Work

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Unified Communications (UC) offers practical
solutions to areas where communication
is essential, as the business environment.
Unified communications work by eliminating
complexities, such as remote-working personnel,
international value chains, social networking, a
global video and information overload, which have
become the new standard in the
workplace. Individuals can send and receive
information across these different platforms,
while others receive the transmitted data on a
singular platform such as ezTalks.
With a unified communications solution, there is
no need to have separate phones, faxes, and
computer systems. Instead, you can receive all of
your communication into one inbox. This is
particularly useful for remote workers. Below are
popular unified communications solutions.
Presence
Presence shows you when someone is online and
whether they are available to collaborate. For
instance, the advanced technology might let you
know that one of your colleagues is in a meeting
and therefore save yourself the time and trouble
of trying to contact them.
Voice over Internet Protocol
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VoIP (Voice over Internet Protocol) is a complex
technology designed for making calls over the
Internet. The famously known user of VoIP is
Skype. It allows people all over the world to
make free calls from computer to computer it
also offers low-cost calls from PC to mobiles and
landlines. VoIP is mostly used in a business
capacity, and Skype now provides a corporate
product.
Video-Conferencing
One major disaster this year showed the
advantages of video conferencing to companies.
When a volcano erupted in southern Iceland
spreading ash in the sky, many flights across
Europe were grounded. The disruption lasted for a
week and cost millions of pounds in lost
business deals. However, now that you can have
meetings over the Internet with high-quality
audio and HD pictures, the need for personal
meetings has become less urgent.
Instant Messaging
Instant messaging allows co-workers to
communicate informally without leaving
their desks. A busy employee might, however, find
it cumbersome to manage their faxes, e- mails,
and reports as well as the Instant Messages. This
is the reason unified communications simplifies
workflow by integrating communications so as to
increase response time.
Call Control
Being a receptionist could become a job of the
past as unified communications gains
in popularity. You can use a software-based Phone
Branch Exchange to manage all of your call
needs. A call-attendant can place calls in queues
and make sure that none are dropped. You can
even set it to prioritize your correspondence. Th
e benefits of unified communications is that it
offers reliability to company users. The
individuals can stay logged in the system and the
network even when they are away from their
workplace. It gives people more comfort in the
operating industry, as they can work
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from various locations and also reduce costs and
spaces. The conferencing facility, such as web
and video offers good remote interactivity and
increases productivity by eliminating travel
costs. As all these services are included in one
single provider and can be contacted by one
number as the single access point, the unified
communications can be highly economical. https/
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