Washingtons Web Based Licensing Program

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Washingtons Web Based Licensing Program

• Hugh Watson
• Certification Training
• WA State Dept. of Agriculture

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Why Make These Changes?

• Need to move off 15-year old Informix database
• Desire to create user friendly platform that
  allows easy transfer of data to Internet
• New database resides on agencys MS SQL Server
• Intranet User Interface uses Web-based dot.net
  technology
• Internet ready for easy customer access to
  licensing and recertification information
• Goal to move away from printing, stuffing and
  mailing 23,000 license cards/year

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Detail of Changes

• No longer issuing paper license card
• Use of durable, basic plastic card
• Contractor used for initial, big mailing
• WSDA will begin issuing cards May 14
• Card attached to 81/2 x 11 paper printout of
  license record
• Includes same information as paper card

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• Plastic Card Example
• Front Back

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Future license updates

• Licensee chooses the type of notification
• Mail printout of updated record
• Email link to website to review license
  information

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Information on-line

• Licensee company information
• Recertification attendance records
• Searchable recertification course listing
• Future ability to renew on line

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Licensee Information On-line

• Licensee name number
• County of residence
• Licenses and categories held
• Status(es) of license(s)
• Expiration date(s) recertification cycle(s)
• Commercial Operators SPIs
• Current business status of employer

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Company Information On-line

• Company name, UBI, DBAs, branches
• Name and license information for responsible
  certified applicator
• Physical, mailing and email addresses
• Phone and fax numbers
• Company employed Commercial Operators
• Name, license no. expiration dates
• Insurance expiration dates
• Ground, Aerial
• Spray equipment

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Benefits to Licensees

• Quicker access to their license updates
• 24/7 access to their credit information
• No longer using codes for license types and
  categories
• Ability to sort courses by location, topic and
  language
• Credit records updated more quickly once barcodes
  used to collect attendance records

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Benefits to Companies

• More ready access to all their company
  information
• Easier to ensure that insurance information is
  up-to-date
• Can ensure that WSDA has current employee and
  equipment information
• Will help meet legal requirement to notify WSDA
  within 30 days of any changes

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Benefits to Dealers

• Can easily verify that a customer holds a current
  license in the right category to buy Restricted
  Use Pesticides (RUPs)
• Avoid enforcement action because sold an RUP to
  an unlicensed or inadequately licensed person

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Benefits to Customers

• Can verify that a company is licensed to perform
  pest control
• Wont hire unlicensed company
• Will be able to sort companies by location and
  type of pest control performed

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Benefits to WSDA

• Will improve efficiency because licensees can
  find their own information on-line
• Better customer service for harder to solve
  problems
• Will reduce incidences of fraud
• No forged paper license cards
• Employers can verify that employees not licensed

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General Benefits

• Licensees gain greater familiarity with WSDA
  website
• WSDA can use website more effectively to keep
  licensees up-to-date on pesticide related issues
• Fact sheets
• Newsletters
• Breaking news regarding problem areas

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Implementation Timeline

• Began issuing plastic 1/8/2007
  license card via contractor
• Internet application on-line 2/1/2007
• Ability to search Summer 2007
• courses by certain criteria
• credit status
• Using barcodes to collect Fall 2007
  course attendance records
• Ability for licensees to In the Future
• Renew on line

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Questions?

• Hugh Watson
• [phone]
• hwatson_at_agr.wa.gov
• Certification Training Staff
• 1-[phone]
• license_at_agr.wa.gov
• Website http//agr.wa.gov/PestFert/