How to improve patient retention | BraveLabs

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Analyze and delight to improve patient retention.
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Patient retention is a crucial metric for every
healthcare business.
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But most healthcare businesses lose more patients
than they bring in.
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If patients arent happy, they wont stick around.
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Without retaining patients, youll have a tough
time growing.
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Its up to 25x cheaper to retain a patient than
get a new one.
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So how do you improve retention?
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Simple. Ask your patients.
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Use survey and feedback to understand what you
can do better.
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• Analyze your
• Post-operative support systems
• Non-medical support to patients
• Touchpoints that impact patients the most

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Utilize these insights to start delivering better
experiences.
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• Improve your
• Accessibility
• Convenience to patients
• Wait times and communication channels

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Once you start analyzing processes and delighting
patients
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You can expect to see improved results.
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By focusing on these factors, you can start
improving your retention rates.
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BraveLabs helping you retain patients.