All You need to know about Patient Communication

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All You Need to Know About Patient Communication
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What is Patient Communication?

• The sharing of information and messages connected
  with the counteraction, finding, and treatment of
  sickness and wounds.
• Its giving and receiving information and
  messages. Listening is just as critical as
  speaking.
• Patient communication incorporates subtlety added
  by non-verbal communication, looks, eye to eye
  connection, and voice tone.
• Prevention, diagnosis, and treatment discussions
  also occur through text messages, phone calls,
  and video conferences.

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Why Patient Communication is important?

• A good and an effective exchange between people
  helps them see what the other person thinks and
  how he or she feels. Some of the important
  factors that helps in patient communication are,
• Patient diagnoses are more accurate
• Patient satisfaction is higher
• Patient outcomes are improved
• Patient adherence to medical advice is higher
• Patient self-management of medical conditions is
  improved

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Why Patient Communication is important?

• Ideally, healthcare providers should validate
  emotions, help patients comprehend their
  condition, ensure patients are compliant in their
  treatment, and keep anxiety levels low.
• Maintain eye contact
• Speak slowly and clearly but not loudly
• Practice active listening and do not interrupt
• Demonstrate compassion, patience, and empathy
• Unless youre delivering bad news, smile
  frequently
• Be sensitive to age, gender, religious, and
  cultural differences

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Why Patient Communication is important?

• Ideally, healthcare providers should validate
  emotions, help patients comprehend their
  condition, ensure patients are compliant in their
  treatment, and keep anxiety levels low.
• Maintain eye contact
• Speak slowly and clearly but not loudly
• Practice active listening and do not interrupt
• Demonstrate compassion, patience, and empathy
• Unless youre delivering bad news, smile
  frequently
• Be sensitive to age, gender, religious, and
  cultural differences

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Importance of Communication Between Patient and
Health Professionals

• If we want others to trust us, we need to respect
  them first. A health professional who is a good
  communicator respects his patient. He understands
  that in front of him there is a human being who
  has opinions, points of view, feelings the
  patient might also be a person who comes from a
  different culture and has a different background.
  
• By Making the Patient Feel Comfortable, Starting
  a good Conversation with Patients, Managing
  Patient Expectations you can give a best patient
  experience and balance the Communication Between
  Patient and Health Professionals.

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THANK YOU