All You need to know about patient feedback

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All You Need to Know About Patient Feedback
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What is patient feedback?

• Patient feedback comprises the views opinions
  of patients/ service users on the care they have
  experienced from the respective healthcare
  provider. Patient feedback is the first step to
  accumulate, analyze amend to improvise.

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Why patient feedback is important in healthcare?

• Feedback allows us to replace the fear of
  illness with trust in recovery.
• Improved practice
• Better understanding with patients
• Its a tool to measure patient satisfaction
• Aids in patient retention

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How you can improve patient feedback?

• Maintain clear expectations
• Provide amenities/facilities
• Distribute surveys/Comments
• Feedback Forms/Ease the paperwork
• Audits

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Benefits of patient feedback

• Improve Communication Between Provider, Employee,
  and Patient
• A Convenient Patient Feedback Platform
• Improve Hospital Patient Experience
• Provide Safe and Secure Services
• Use a convenient feedback software

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THANK YOU