Dealing w Conflict

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Dealing w/ Conflict Divisiveness helps with the
Appreciation of Diversity

• 7 Habits of Highly Effective People

EDA 723 Diversity in Education
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Conflict, Divisiveness, and Diversity

• Think about each of those words
• Each cannot occur without group interaction
• They permeate our lives

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It is all about personal interactions

• Conflict, divisiveness, and diversity are all
  about our personal interactions
• We must make an investment in our people skills
  in order better understand and handle conflict
  and divisiveness
• Understanding others will help in the avoidance
  of conflict and divisiveness and will help to
  promote greater acceptance of diversity

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Challenge to make a change

• We are always striving to learn
• This is a challenge to learn to become a better
  teacher and leader- to become more EFFECTIVE

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Steven Coveys 7 Habits of Highly Effective People

• Challenges us to rethink the way we do things
• This will allow us to be better teachers and
  leaders
• Being a better leader also means better
  management
• Better management leads to highly motivated
  students

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Habit 1 Be Proactive

• This is the habit of personal vision- taking
  responsibility for attitudes and actions
• Focus time and energy on things you can control
• The Circle of Influence
• Dont worry about conditions over which you have
  little or no control
• The Circle of Concern

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Habit 1 Be Proactive

• Key Question
• Do I make choices based upon my values or upon my
  moods, feelings, or circumstances?

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Habit 2 Begin with the end in Mind

• This is the habit of personal leadership-
  beginning each day with a clear understanding of
  your desired direction and destination
• You must develop your own self-awareness and
  become responsible for your own thoughts
• If not, other people and circumstances are
  empowered to shape our lives
• The most effective technique is to develop a
  personal mission statement, philosophy or creed
  that focuses on what you want to be (character)
  and do (contributions)

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Habit 2 Begin with the end in Mind

• Key Question
• Do my actions flow from a meaningful mission
  statement?

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Habit 3 Put First Things First

• This is the habit of personal management, which
  involves organizing and managing your time
  according to personal priorities established in
  Habit 2
• Create a time management matrix-
• Urgent, Not Urgent
• Important, Not Important

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Habit 3 Put First Things First

• Key Question
• Am I able to say no to the unimportant, no matter
  how urgent, and yes to the important?

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Habit 4 Think Win-Win

• This is the habit of interpersonal leadership
• Based on abundance mentality-
• The paradigm that there is plenty for everyone,
  that one persons success is not achieved at the
  expense or exclusion of the success of others
• This means that agreements or solutions are
  mutually beneficial and satisfying
• This is an effective tool for long-term
  effectiveness
• Includes the following 5 elements desired
  results, guidelines, resources, accountability,
  and consequences

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Habit 4 Think Win-Win

• Key Question
• Do I seek mutual benefit in all interdependent
  relationships?

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Habit 5 Seek First to Understand, Then to Be
Understood

• This is the habit of communication- the most
  important skill in life
• Listen for understanding
• Empathic Listening gets inside another persons
  frame of reference
• You see the world the way he or she sees it, you
  understand how he or she feels
• This doesnt mean you necessarily agree, simply
  that you understand their point of view

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Habit 5 Seek First to Understand, Then to Be
Understood

• Key Question
• Do I balance courage and consideration as I seek
  mutual understanding?

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Habit 6 Synergize

• This is the habit of cooperation or teamwork
• 2 people, creatively cooperating, will be able to
  produce far better results than either one could
  alone
• Synergy lets us discover jointly things that we
  are much less likely to discover by ourselves
• Valuing the differences is the essence of synergy
• Realize that not all people see the world not as
  it is, but as they are
• When we value differences and bring different
  perspectives together in the spirit of mutual
  respect, people feel free to seek the best
  possible alternative (3rd alternative)- one that
  is substantially better than either of the
  original proposals
• Finding a 3rd alternative is not a compromise, it
  represents a win-win solution for both parties

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Habit 6 Synergize

• Key Question
• Do I value diversity and creatively cooperate to
  reach a Third Alternative?

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Habit 7 Sharpen the Saw

• This is the habit of self-renewal
• Success has two sides as seen by Aesops fable-
• The goose which represents production capability
  (PC)
• The golden eggs which represent production (P) of
  desired results
• Its wise to keep both sides in balance
• When people get busy producing or sawing, they
  rarely take time to sharpen the saw because
  maintenance seldom pays dramatic, immediate
  dividends
• People must make an investment in themselves to
  see dividends in the long run
• Renewal is the principle and process that
  empowers us to move in an upward spiral of growth
  and change, of continuous improvement.

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Habit 7 Sharpen the Saw

• Key Question
• Do I ensure long-term Production Capability
  through balanced renewal?

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What does this mean to you?

• Seek to gain group commitments to employ these
  techniques to further your educational mission.
• Make an individual commitment to change and
  practice what you preach.

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Close

• It is through understanding others that we will
  be better equipped to deal with conflict,
  divisiveness, and diversity
• Teach others these skills and you will see a
  change
• We learn better when we teach others