ATS EVALUATION PROGRAMMES

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ATS EVALUATIONPROGRAMMES
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ATS EVALUATION PROGRAM

• AUTHORITY
• Vice President of Operations.
• Director Air Traffic Services.

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ATS EVALUATION PROGRAM

• PURPOSE and SCOPE
• To ensure that the provision of service is
  maintained at the highest standard.
• To ensure that all ATS units and personnel apply
  policies, standards, rules and separation minima
  in an approved manner.

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ATS EVALUATION PROGRAM

• PURPOSE and SCOPE
• Assessing service provided
• Ensuring operating procedures conform to National
  Standards.
• Reviewing all agreements
• Informing Manager of potentially unsafe
  procedures.
• Detecting problem areas, identifying
  deficiencies.

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ATS EVALUATION PROGRAM

• PURPOSE and SCOPE
• Examining personnel utilization and workload.
• Assessing and reporting on equipment issues.
• Reviewing training programs.
• Ensuring operational personnel are in compliance
  with CARs (controller proficiency).
• Document deficiencies.

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ATS EVALUATION PROGRAMATS Units

• 7 Area Control Centres
• 78 Flight Service Stations
• 1 Terminal Control Unit
• 43 Control Towers

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ACCs / CCR 7 TCU / UCT 1 Towers / Tours
43 FSS / SIV 78
Inuvik
Norman Wells
Whitehorse
Iqaluit
Baker Lake
Yellowknife
Fort Simpson
Rankin Inlet
Hay River
Fort Nelson
Kuujjuaq
High Level
Fort Smith
Fort St. John
Prince Rupert
Fort McMurray
Terrace
Peace River
St. Anthony
Smithers
Churchill
Dawson Creek
Grande Prairie
Gander
Prince George
Edmonton
Whitecourt
Kuujjuarapik
St. Johns
La Ronge
Wabush
Deer Lake
Edmonton City Centre
Thompson
Williams Lake
Villeneuve
Port Hardy
Sept-Iles
La Grande Rivière
Lloydminster
Red Deer
Kamloops
Campbell River
Prince Albert
Gaspé
Iles-de-la-Madeleine
Nanaimo
Kelowna
Calgary
Sydney
Mont-Joli
Saskatoon
Victoria
Penticton
Springbank
Charlo
Lethbridge
Charlottetown
Roberval
Castlegar
Moncton
Winnipeg
Medicine Hat
Regina
St. Andrews
Halifax
Sioux Lookout
Fredericton
Cranbrook
St-Honoré
Rouyn
Saint John
Timmins
Kenora
Thunder Bay
Brandon
Val DOr
Québec
St-Hubert
Yarmouth
Mirabel
Gatineau
St-Jean
Sudbury
Dorval
Montréal
Sault Ste-Marie
North Bay
Ottawa
Kingston

London
Windsor
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ATS EVALUATION PROGRAM Cycle Routine
Evaluations

• Every Two Calendar Years for Area Control Centres
  and High Density Control Towers
• Every Three Calendar Years for Other Units

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ATS EVALUATION PROGRAM Interim Evaluations

• When Required as a Follow-up to a Routine Review
• Follow-up of a Transport Canada Audit.

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ATS EVALUATION PROGRAM Special Evaluations

• As Required to Examine Perceived or Actual
  Problem Areas
• When, through the daily monitoring of the ATS
  System, circumstances indicate that a review is
  required in a particular area.

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ATS EVALUATION PROGRAM Report

• Check list style of report.
• Report ensures standardization of evaluation.
• Provides a complete record of what was checked
  during the evaluation.

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ATS EVALUATION PROGRAM

• The reports contain 5 accountabilities.
• Safety and Quality
• Customer Service
• Management of Human Resources
• Management of Financial Resources
• Management of Physical Resources

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Unit EvaluationsFollow-up

• Unit Manager is responsible for follow-up to
  correct identified Deficiencies.
• Critical deficiencies must be corrected
  immediately
• Response if required within 60 days for others

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Transport Canada

• Conduct Audits of all ATS Units
• Conduct Inspections
• Rated against regulated areas specified in CARs