Call In: 605 7723322

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Call In: 605 7723322

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E-mails and Faxes and Phone Calls, Oh My! Tips for Effective Communication with Elected Officials ... Free services (Care2; Citizenspeak.org; Petitions) ... – PowerPoint PPT presentation

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Title: Call In: 605 7723322


1
Welcome!
  • Call In (605) 772-3322
  • Code 171-359-695

2
E-mails and Faxes and Phone Calls, Oh My! Tips
for Effective Communication with Elected Officials
3
Whos Speaking?
4
Topics
  • About the Webinar
  • About the Advocacy Roundtable
  • Overall Communication Rules
  • Different Techniques
  • Form Communications
  • E-mails
  • Faxes
  • Letters
  • Phone Calls
  • Meetings

5
About the Webinar
  • Muting
  • Questions
  • Toolbar
  • Follow-up Materials
  • Recording

6
About the Advocacy Roundtable
  • What is it? What have you gotten yourself into?
  • What are the main benefits?
  • Webinar subscription
  • Online social network
  • Discounts on services

7
Where are we starting from?
  • Lets go to the poll

8
Overall Rules
  • Personal, personal, personal
  • Congressional Management Foundation report
  • Pieces of paper have a hard time on Capitol Hill
  • Layer communications the one-two punch
  • ALA Virtual Leg Day Example
  • Ask your audience what they prefer!
  • Consider some newer approaches IMing, online
    meetings, etc.

9
Connect the Communication Tool to the Situation
  • What works when? Lets see

10
Form Communications
  • Who uses form communications? Lets go to the
    poll!
  • When to Use
  • Considering the personal, personal, personal
    rule, are they ever appropriate?
  • There are benefits, just not what you think
  • Options
  • Free services (Care2 Citizenspeak.org
    Petitions)
  • Individual e-mails (https//forms.house.gov/wyr/we
    lcome.shtml)
  • Paid services (CapWiz Knowlegis)

11
Personalized E-Mail
  • When to Use
  • When you have a direct e-mail for a staff person
    and/or representative
  • When theyve indicated that e-mail is the way to
    go
  • What not to do
  • No attachments (unless they ask)
  • Services
  • www.congress.org
  • State legislative websites (who should we check?)

12
Faxes
  • When to Use
  • Often good for meeting requests (although some
    now want them by e-mail)
  • If youre doing a blast fax of press releases
    (but if you really want to be sure they got the
    message, follow-up with a personal communication)
  • What Not to Do
  • Attach dozens of pages
  • Fax overnight (many people do that and it clogs
    up the machine)
  • Resources
  • Congress.org for fax numbers

13
Letters
  • When to Use
  • District or State Level Communications
  • Thank You notes
  • What not to do
  • Have seriously illegible hand writing
  • Resources
  • See NAPTA sample

14
Phone Calls
  • When to Use
  • Immediate messages (vote for or against a bill)
  • Phone appointment / conference calls with staff
  • What To Do
  • Script / talking points
  • Include address information
  • Ask for a response
  • What not to do
  • Let people loose on the phones with inadequate
    information

15
Meetings
  • When to Use
  • Capitol / DC Fly-Ins
  • District Meetings (site visits)
  • Townhall Meetings
  • What to Do
  • Provide talking points (NPR example)
  • Provide a visit packet (PMA example)
  • Layer with other communications
  • What Not to Do
  • Have a meeting just to meet

16
What Else?
  • Cool tools for collaborating
  • http//123.writeboard.com/8aa114a69c3b2e27a
  • Template one-pagers
  • Legislator Profile forms
  • See sample
  • Political Environment forms
  • See sample

17
What will you do next?
  • Lets go to the poll
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