Get better communication quality with virtual call center

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Get better communication quality with virtual
call center solutions
IQ Telecom

• Refine your business communication quality with
  virtual call center solutions from IQ Telecom

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Purpose of a Virtual call center

• Keeping the customer interaction enhanced and
  integrated with qualitative features.

• Managing leads and overall calling performance of
  the agents for better outcomes.

• Providing a great convenience to the agents for
  better calling experience throughout.

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Top Features of Virtual Call Center Systems

• Auto Attendant

• Voicemail to email

• Agents wont need to panic when the volume of
  calls increases. This feature will interact with
  your company without any hassle.

• Callers can leave their message as voicemails
  which will automatically sent to agents inbox.
  This will prevent any call or opportunity to get
  missed by the agents.

Voice/Video Conferencing
Call Forwarding

• Another great feature through which several
  agents or callers can join to get solution for
  similar queries.

• Reach more target audiences with the help of call
  forwarding feature and increase opportunities to
  close leads.

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Top Features of Virtual Call Center Systems
(continued)

• Online Secure access

• Call Monitoring Reporting

• If the agents are not present in office premises,
  they can still manage their campaigns through
  secure login system in VCC.

• Track the performance of your calling campaigns
  with flexible tools and monitor the outcomes
  productively.

Unlimited Extensions
PBX Integration

• Upgrade your internal communication processes by
  integrating PBX solutions with virtual call
  center software.

• With these calling solutions, you can implemented
  unlimited calling extensions by just adding
  agents ID.

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• BPOs and KPOs
• Customer support enterprises
• Telecom services providers
• Communication hubs
• Technical support providers
• Consumer help centers
• Private telecom agencies

• Areas of application for Virtual Call Center

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Top Perks of Using VCC Solutions

• Effective Productive Interactions

• Advanced Features

• 24/7 Online Access

• With this advance technology, your agents and
  customers will experience quality interactions
  with effective impressions. They will get
  uninterrupted calling services along with
  top-notch interaction features.

• Along with hassle-free virtual call center
  services, agents will get advanced call
  management features as well. These solutions can
  help agents to improve their efficiency and
  deliver productive outcomes.

• Calling agents can stay online anytime and for
  any number of hours. In that case, they wont
  miss any call or make calls to their customers
  according to their location timelines. Just make
  sure to deploy the best internet services for
  unbreakable connections.

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Top Perks of Using VCC Solutions (continued)

• Responsive Systems

• Time-saving Services

• Budget-friendly Solutions

• With instant access to these systems, calling
  agents can give quick response to the calls and
  effectively maintain their productivity. These
  automated features can reduce the manual efforts
  of agents through IP-based calling.

• As compared to traditional phone systems, virtual
  call centers take less time to execute an
  operation and deliver outcomes. With these
  solutions, they can improvise their working
  criteria according to their requirements.

• Among other communication solutions, virtual call
  center is one of the affordable systems you can
  have. These solutions dont need any bulky
  hardware setup and this will save you a huge cost
  from additional expenditures.

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About Us

• Why Choose IQ Telecom?Since 2010, IQ Telecom
  has been deploying the most advanced calling
  solutions. Their advanced communication systems
  are integrated with the latest technologies. More
  than 100 clients are still utilizing their
  services because of their true professionalism
  towards clients.

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Benefits of choosing IQ Telecom

• 24/7 customer support Flexible integrations
  Seamless deployment No hidden costs Assured
  Quality Client-oriented approach Affordable
  pricing plan

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Thank You
IQ Telecom

• 1-888-899-4471

• sales_at_iqtelecom.net

https//www.iqtelecom.net/