Turkish Chambers Quality Project

1

• Turkish Chambers Quality Project
• Closing Conference
• IZMIR
• July 2005

2

• Welcome from
• Sue Deans - BCC
• John Lockett BCC
• Sabri Er - TOBB

3

• Background
• Phase 1 Project in 2002
• Accreditation Standard developed for Turkish
  Chambers
• 10 Chambers selected for Development Visit from
  BCC Expert
• These 10 Chambers assessed by External Assessor
  from BCC
• TOBB Accreditation Board awarded Accreditation to
  all 10 Chambers

4

• The Original 10
• Adapazari Chamber of Commerce Industry
• Aegean Region Chamber of Industry
• Alanya Chamber of Commerce Industry
• Ankara Chamber of Industry
• Denizli Chamber of Commerce
• Kocaeli Chamber of Industry
• Gaziantep Chamber of Industry
• Istanbul Chamber of Commerce
• Istanbul Chamber of Industry
• Istanbul Chamber of Shipping

5

• Phase 2 Project 2005
• Project Objectives
• Review the Accreditation Standard
• Re-Assess the Original 10 Chambers
• Select 15 new Chambers
• Conduct Development Visits to all 15
• Re-Appoint the TOBB Accreditation Board
• Assess 15 new Chambers
• Train Turkish speaking Assessors

6

• Project Team
• Sue Deans Project Director, BCC
• John Lockett Project Manager for BCC
• Sabri ER Project Manager for TOBB
• John Grail BCC Approved Assessor
• Peter Ralphs BCC Approved Assessor

7

• The Accreditation Standard
• Five Key Areas with 14 Elements
• Engagement with the Business Community
• Membership
• Financial Health
• Governance Management
• Regional, National International Development
• Contain more than one element

8

• Engagement with the Business Community
• Communications Publications
• Policy Representation
• Information Advice
• Networking
• Business Development Training
• International Trade

9

• Governance Management
• Chamber Law
• Board of Directors
• Business Planning Management
• People Management
• Quality

10

• The Process
• Annual Self Assessment
• Externally Assessed every 3 years
• Assessors recommend
• Accreditation Board Award

11

• Project Activity
• Opening Meeting in Ankara, November 2004
• BCC TOBB
• TOBB attend BCC Accreditation Board, January
  2005
• BCC TOBB
• Briefing Conference in Ankara, February 2005
• 15 New Chambers
• Development Visits, February 2005
• 15 New Chambers
• Turkish Chambers Elections, March 2005
• Project paused for Elections

12

• Project Activity
• Training Day for Turkish Assessors, May 2005
• Turk Loydu Foundation staff in Istanbul
• Assessment Visits, May June 2005
• 25 Chambers Externally Assessed
• Turk Loydu Foundation staff in attendance
• Accreditation Board, July 2005
• 24 Chambers awarded Accreditation
• One Chamber developing Action Plans

13

• Project Success
• Exceptional co-operation between Partners
• All project objectives achieved
• Superb participation by all the Turkish
  Chambers
• Project delivered within Timetable Budget

14

• The Future
• 24 Chambers as exemplars to the Network
• 6 Turk Loydu Foundation staff to manage the
  process objectively
• Accreditation Board in place
• Only 227 Chambers to go!

15

• Thank you for listening and Bon Appetite!
• Sabri Er - TOBB
• Sue Deans John Lockett - BCC