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ITD1011- Introduction to IT

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Title: ITD1011- Introduction to IT


1
ITD1011- Introduction to IT
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UNIVERSITY OF JAZEERA
  • Dr. Mohamed Sammouda

2
An Introduction to Information Systems in
Organizations
  • Chapter 2

3
Principles and Learning Objectives
  • Distinguish data from information and describe
    the characteristics used to evaluate the quality
    of data.
  • Identify the basic types of business information
    systems and discuss who uses them, how they are
    used, and what kinds of benefits they deliver.
  • Identify the major steps of the systems
    development process and state the goal of each.

4
Very Brief History of Computing
  • Mechanical gt Electronics
  • Analog gt Digital
  • Huge gt Tiny
  • Slow gt Fast
  • Military gt Normal life
  • Isolated gt Networked
  • Data processing gt Information processing

5
Timeline Computing, Communication
  • 1960s - Mainframes, Transistor
  • IBM
  • 1970s - Minicomputers
  • Digital Equipment (DEC)
  • 1980s - Personal computers, LANs
  • Apple, IBM PC, Microsoft
  • 1990s- Web, Internet,
  • Yahoo, AOL
  • 2000s Ecommerce, Wireless
  • Amazon, Ebay?

6
Information Concepts
7
Information System
  • An Information System (IS) is a set of
    interrelated components that collect, manipulate
    disseminate data information provide
    feedback to meet an objective.
  • Examples ATMs airline reservation systems
    course reservation systems

8
Data vs. Information
  • Data raw facts, such as an employees name
    address, number of worked hours, a sale order,
    and inventory number.
  • Data raw facts that describe a particular
    phenomenon.
  • Information collection of facts organized in
    such a way that they have value beyond the facts
    themselves
  • Information data that have a particular meaning
    within a specific context.

9
The Process of Transforming Data into Information
10
Characteristics of Valuable Information
11
The Components of an Information System
Input is the activity of gathering and capturing
raw data. Processing involves converting or
transforming data into useful outputs. Output
involves producing useful information, usually in
the form of documents and reports. Feedback is
output that is used to make changes to input or
processing activities. Forecasting is a
prediction of the future events to avoid problems.
12
Manual Information Systems
  • An Information System can be manual or
    computerized.
  • Example Some investment analysts manually draw
    charts and trend lines to assist them in making
    investment decision.
  • Tracking data on stock prices (input) over the
    last few months or years, these analysts develop
    pattern on graph paper (processing) that help
    them determine what stock prices are likely to do
    in the next few weeks or months

13
Computer-based Information Systems
  • Today, many excellent computerized Information
    Systems have been developed to follow stock
    indexes and markets and to suggest when large
    blocks of stocks should be purchased or sold
    (called Tracking system) .

14
Computer-Based Information Systems (CBIS)
CBIS consists of hardware, software, database,
telecommunications, people, and procedures that
are configured to collect, manipulate, store, and
process data into information. Example A
companys payroll system, order entry system,
inventory control systems. Information Technology
(IT) is a related term that refers to the
technology components of hardware, software,
database, and telecommunications.
15
Components of a CBIS
16
Components of a CBIS
  • Hardware - computer equipment used to perform
    input, processing, and output activities.
  • Software - computer programs that govern the
    operation of the computer.
  • Database - an organized collection of facts and
    information, typically consisting of two or more
    related data files.
  • People - the most important element in most
    computer-based information systems.
  • Procedures - include the strategies, policies,
    methods, and rules for using the CBIS.

17
Telecommunications, Network, and the Internet
  • Telecommunications - the electronic transmission
    of signals for communications.
  • Networks - used to connect computers and computer
    equipment in a building, around the country, or
    around the world to enable electronic
    communications.
  • Internet - the worlds largest computer network,
    actually consisting of thousands of
    interconnected networks
  • Intranet is a network based technologies that
    allows people within an organization to exchange
    information.
  • Extranet is a network based on web technologies
    allows selected outsiders, such as business
    partners and customers, to access authorized
    resources of the intranet of the a company.

18
Business Information Systems
19
Business Information Systems
  • Electronic Commerce
  • Transaction Processing Systems and ERP
  • Information and Decision Support Systems
  • Special-Purpose Business Information Systems
    Artificial Intelligence, and Expert Systems.
  • All these systems help employees in organizations
    accomplish both routine and special tasks, from
    recording sales, to processing payrolls, to
    supporting decisions in various departments.

20
E-Commerce
E-Commerce involves any business transaction
executed electronically between parties such as
companies (B2B), companies and consumers (B2C),
consumers and other consumers (C2C), business and
the public sector, and consumers and the public
sector.
  • Business-to-business
  • Business-to-consumer
  • Consumer-to-consumer

21
E-Commerce Greatly Simplifies the Purchasing
Process
22
Transaction Processing Systems and ERP
  • Transaction processing system (TPS) - an
    organized collection of people, procedures,
    software, databases, and devices used to record
    completed business transactions.
  • Transaction Any business-related exchange such
    as payments to employees, sale to customer, and
    payments to suppliers.
  • Enterprise Resource Planning (ERP) System - a set
    of integrated programs capable of managing a
    companys vital business operations for an entire
    multisite, global organization.

23
A Payroll Transaction Processing System
24
Management Information Systems
  • A MIS is an organized collection of people,
    procedures, software, database, and devices used
    to provide routine information to managers and
    decision makers.
  • MIS typically provide standard reports generated
    with data and information from the transaction
    processing system.

25
Functional Management Information Systems Draw
Data from the Organizations TPS

The focus of MIS is primarily on Operational
efficiency.
26
Decision Support Systems (DSS)
  • DSS is an organized collection of people,
    procedures, software, databases, and devices used
    to support problem-specific decision making.
  • The focus of a DSS is on decision-making
    effectiveness.
  • MIS helps an organization do things right a DSS
    helps a manger do the right things.

27
Essential DSS Elements
DBMS Database management system. MMS Model
management system
28
Special-Purpose Business Information Systems
  • Artificial Intelligence (AI) is a field in which
    the computer system takes on the characteristics
    of Human Intelligence.
  • Expert systems is a system that gives a computer
    the ability to make suggestions and act like an
    expert in a particular field.
  • The unique value of an expert system is that they
    allow organizations to capture and use the wisdom
    of experts and specialists. Therefore years of
    experience and skills are not completely lost
    when a human expert dies, retires, or leaves for
    another job. Expert systems can be applied to
    almost any field or discipline.

29
Roles, Functions, and Careers in the Information
Systems Department
  • Operations
  • Systems Development
  • Support

30
The Three Primary Responsibilities of Information
Systems
31
Typical IS Titles and Functions
  • The Chief Information Officer
  • LAN Administrators
  • Internet Careers

32
Why Learn About Information Systems?
  • Advance in your career
  • Solve problems
  • Realize opportunities
  • Meet your career goals
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