SMALL GROUP FACILITATION

1
SMALL GROUP FACILITATION
2

• PROCESS-CONTENT MODEL

• CONTENT What is being said the topic being
  discussed the task being completed

Content (What)
Time
Goal
Process (How)

• PROCESS How things are being said how the
  task
• is being accomplished the emotions in the team

3
ROLES OF THE SMALL-GROUP LEADER

• PREPARE
• INTRODUCE
• CONDUCT ACTIVITY
• PUBLISH AND PROCESS
• GENERALIZE
• TALK ABOUT APPLICATION OF LEARNINGS
• SUBJECT MATTER EXPERT
• OBSERVER
• FACILITATOR OF GROUP PROCESS

Viewgraph 29-1
4
ROLES (cont)

• THE FACILITATOR
• KEEP GROUP MOVING
• NOT PART OF THE DISCUSSION
• PROJECT ENTHUSIASM
• ADDRESS DYSFUNCTIONAL BEHAVIOR
• LISTEN
• ABSENT OF PERSONAL BIAS
• OPEN-ENDED QUESTIONS

Viewgraph 29-5
5
ADULT LEARNING MODEL SMALL GROUP LEARNING
NEW SITUATION
APPLY COURSES OF ACTION
CONCRETE EXPERIENCE
DEVELOP COURSES OF ACTION
PUBLISH PROCESS
GENERALIZE NEW INFORMATION
6
INDEPENDENCE
3 - RESOLUTION
DISSATISFACTION - 2
C O N F L I C T
4 - PRODUCTION
ORIENTATION - 1
INTERDEPENDENCE
DEPENDENCE
7
DIAGNOSING GROUP DEVELOPMENT

• NORMS
• STRUCTURE
• DECISION MAKING
• INFLUENCE
• FEEDBACK
• COMPETITION

Viewgraph 29-2
8
DYSFUNCTIONAL BEHAVIOR

• THE RESCUER
• THE PROJECTOR
• THE PASSIVE AGGRESSOR
• THE APOLOGIZER
• THE FIGHTER
• THE FLIGHTER
• THE QUESTIONER

Viewgraph 29-3
9
DYSFUNCTIONAL BEHAVIOR (Contd)

• THE WITHDRAWER
• THE MONOPOLIZER
• THE KNOW-IT-ALL
• THE COMPLAINER
• THE DISTRACTOR
• THE POLLYANNA
• THE INTELLECTUALIZER

Viewgraph 29-4