IT Roundtable

1
IT Roundtable

• Background, Ideas, Directions, Connections
• Cliff Kettemborough, Ph.D., Lead Faculty, IS
• Project Manager, JPL-NASA
• Part-time Professor and IT Consultant
• http//newton.uor.edu/FacultyFolder/CKettemborough
  /CKettemborough.html
• E-mail crk_at_uor.edu
• Telephone [phone]

2
Introduction

• What is IT?
• A Historical Perspective
• Computer Engineering
• Computer Science (CS)
• Business/Computer Information Systems
• Information Systems (IS)
• Information Technology (IT)
• Information Center (IC)

3
Why do we care about IT?

• Technology-driven society
• Knowledge-based society
• Data-gtInformation-gtKnowledge-gtWisdom
• Dr. Peter Drucker
• In the future, the wealth of a nation is not
  going to be measured by physical assets, but by
  knowledge and the knowledge to transform
  knowledge into more knowledge.
• Bill Gates 12 Rules

4
Bill Gates' NEW RULES - "In the NEW
ORGANIZATION, the worker is no longer a cog in
the machine." 1. Insist that
COMMUNICATION flow through e-mail. 2.
Study sales data ONLINE to share insights easily.
3. Shift KNOWLEDGE WORKERS into
high-level thinking. 4. Use digital tools
to create VIRTUAL TEAMS. 5. Convert every
paper process to a DIGITAL PROCESS. 6.
Create a DIGITAL FEEDBACK LOOP. 7. Use
digital tools to ELIMINATE SINGLE-TASK JOBS.
8. Use digital systems to route CUSTOMER
COMPLAINTS immediately. 9. Use digital
communication to REDUCE THE BOUNDARIES. 10.
Transform every business process into
JUST-IN-TIME DELIVERY. 11. Use digital
delivery to ELIMINATE THE MIDDLE MAN. 12.
Use digital tools to HELP CUSTOMERS solve
problems for themselves. - Gates, William H.,
III. (1999). Business _at_ The Speed of Thought
Using a Digital Nervous System. Warner Books.
5
E-Economy

• Virtual Organizations
• Globalization
• E-Commerce
• Solar System, Galactic Internet
• Consequences

6
Tactical and Strategic Direction

• Business Leaders
• Andy Grove, Intel Corp.s CEO president
• In the future all companies will be Internet
  companies or no companies.
• Technology Planning
• Business-driven
• Emphasis on
• Knowledge Systems
• Training/Education
• Process- and Quality-Driven

7
Conclusions

• Choices?
• Further information - my Web site
• http//newton.uor.edu/FacultyFolder/CKettemborough
  /CKettemborough.html
• My books are coming
• My part-time consulting firm a provider of
• IT Solutions
• Knowledge Management
• Education and Training
• Core Competencies development