Construction Health

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Part 3 Turning Concern into Action- behavioural
and cultural approaches to safety

• Construction Health Safety Management
• Simon Smith (University of Edinburgh)
• Philip Matyear (Balfour Beatty)

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THE ROLE OF CULTURE
TWO APPROACHES TO SAFETY (Macho and World Class)
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APPROACHES - MACHO

• VALUES Earning money, getting the job done,
  appearing the all action hero
• BELIEFS risk is unavoidable, risk is desirable,
  real men and women arent afraid of this
• ATTITUDE contempt for safety, rules are there to
  cover backsides
• BEHAVIOUR improvise, break the rules, get the
  job done at any cost

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APPROACHES - WORLD CLASS

• VALUES people should not have to suffer the pain
  of accidents or health damage
• BELIEFS my accident is my fault, all accidents
  are preventable
• ATTITUDE passion for safety, intolerance for
  unsafe acts, pride, professionalism
• BEHAVIOUR assess risk before acting, proactive,
  look out for others

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HOW DO WE MAKE THE CHANGE WE WANT? LEADERSHIP Conv
incing Communicating
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ROLE MODELS AND LEADERSHIP STYLE

• How important are the role models.
• Communicating with passion.
• The effect of enthusiasm.
• Effect of your true interest on the questions
  you ask.

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Leadership - The messages we send
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HOW DO WE MAKE THE CHANGE WE WANT? Leadership CONV
INCING Communicating
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What You Get

• As a manager you dont get from your people what
  you say you want ...
• You get ...what you really, really want!

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How do people find out what you really really
want?

• People will notice
• What we ask about first.
• What we are enthusiastic about.
• How much conviction we have.
• Where we spend our time.
• How we behave.

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HOW TO BE SEEN AS PERSONALLY SUPPORTIVE

• Become and stay interested in top quality safety.
• Be clear that nothing is worth being hurt for and
  act on this
• Be there when it counts
• Respond quickly even to small concerns
• Make your first question about safety
• Walk the talk

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THE BEHAVIOURAL APPROACH
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KEY FAILURES ?
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THE BEHAVIOURAL APPROACH

• If accidents are caused by unsafe behaviour, then
  an approach based on
• recognition for safe behaviour
• counselling for unsafe behaviour
• identifying the key safe behaviours
• will be successful

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HOW DO WE MAKE THE CHANGE WE WANT? Leadership Conv
incing COMMUNICATING
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Relationship as the Foundation of Accomplishment
RESULTS
ACCOMPLISHMENT
ACTION
OPPORTUNITY
POSSIBILITY FOR FULLFILMENT
RELATIONSHIP
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