(1) Form Team

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8 D (Discipline) - Problem Solving Prepared
Gary Breaux
(Product/Process) Knowledge
(1) Form Team
(How/How Much)
Quantifiably - 5Ws/2Hs
(2) Define THE Problem
Scrums Where Needed!
Actions to Sequester the Problem
(3) Implement Containment
Causes Must Be Verified
(4) RRCA Escape Point(s)
(Relentless Root Cause Analysis)
Quantitatively Confirm The PCA(s) Resolution
(5) Choose and Verify PCA(s)
(Permanent Corrective Action(s)
(6) Implement Validate PCA(s)
Define and Implement the Best Corrective Action(s)
(7) Prevent Recurrence
Reap the Earned Value
CHANGE the People/Process/Technologies to Prevent
Recurrence
(8) Reinforce Team
COBIT
Organizationally Recognize the Collective Effort