Group and Team Dynamics

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Group and Team Dynamics
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Chapter Overview

• Group and Team Dynamics
• Building Mutual Respect
• 3. Establishing a Common Vision

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Lesson Overview

• How can you work as a team?
• What are characteristics of effective teams?
• What are the four stages of team development?
• How can you run an effective meeting?

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Warm Up Questions

• CPS Questions
• (1-2)

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Quick Write

• Think of a time when youve been a member of a
  team or group.
• What were the groups goals? Write down the steps
  the team or group went through to accomplish its
  goals.
• Were there any conflicts among group members?
  What obstacles did the group need to overcome to
  be effective?
• (Note Use Pick a Student button in CPS.)

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Working as a Team

• You might know of a sports team that has no
  stars, but that team wins game after game. Why?
• One reason is that the players and coaches work
  together harmoniously
• They put the team first

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Working as a Team

• What exactly is a team?
• Its a collection of individuals who are
  identified by others and by themselves as a group
  and who work together to accomplish a common goal
  
• Each members conduct affects the actions of all
  the other team members

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Team Dynamics

• Team dynamics, or interactions, are complex
  because each member must direct his or her unique
  talents toward achieving a shared goal
• A teams leader or coach has a major influence on
  team dynamics
• One of the team leaders most important tasks is
  preventing distractions from interfering with the
  teams work

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Effective Teams

• Every successful team or group has five common
  characteristics
• Goals
• Rules
• Roles
• Communication
• Participation

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Goals

• A goal is a teams target or objective
• It gives team members a sense of purpose or focus
  
• When you know your target, you have a much better
  chance of hitting it
• The goal should be specific and measurable

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Rules

• Teams frequently rely on structure and rules
• A rule is a guideline for membership, conduct, or
  performance
• In some cases, a group makes its own rules
• In other cases, the group must follow external
  rules that govern it and other competing teams

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Roles

• One of the advantages of teamwork is
  specializationteam members have different roles
• A role is the specific job or task assigned to a
  team member
• Roles can shift they need not be permanent
• But at any given time, each team member must know
  what his or her role is

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Communication

• Good communication is critical to effective team
  performance
• Communication should be objective, honest, and
  focused on the team goal, rather than on personal
  matters

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Communication

• Team leaders have particularly important roles in
  communication
• Good leaders know the value of positive feedback
• But a good leader also knows how to offer
  constructive criticism in a way that encourages
  performance improvement

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Participation

• Team members typically focus on performance and
  collective improvement
• To do this, members need to be interactive
• Participation is balanced
• Each members actions complement, or round out,
  those of the other members
• Members build on each others strengths and make
  up for any weaknesses

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Learning Check 1

• CPS Questions
• (3-4)

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Effective Teams

• Work together to reach team goals
• Execute tasks thoroughly
• Meet or exceed the standard
• Thrive on challenges
• Learn from experiences
• Take pride in individual and shared
  accomplishments
• Strive for continued improvement

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Stages of Team Development

• It takes work to mold a good teamit doesnt just
  happen naturally
• Conflict and resistance are natural during the
  early phases of a teams development
• Strong leadership at each stage can help minimize
  conflict and reduce resistance
• Trust and commitment are also important to a
  teams development

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DRILL TEAM

• NEWLY FORMED
• Only half of the members vaguely know the other
  half
• COMPETITION IN 6 WEEKS
• GOAL PLACE AT LEAST 3RD

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Stages of Team Development

• Four stages, according to Tuckmans model

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Forming Stage

• The period when team members meet and begin to
  create relationships among themselves and with
  their leader
• At this stage, team members defer decisions to
  their leader

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Forming Stage

• Members have limited commitment to the team
• Members are concerned about whats going to
  happen in the future
• They have not yet developed a high degree of
  trust
• They focus on the task at hand rather than on
  long-term goals or results

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Storming Stage

• A period during which personalities begin to
  clash as members try to overcome their natural
  tendency to focus on their own needs
• During this phase, communication may be
  unproductive, or even damaging

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Storming Stage

• Some members may be unwilling to accept group
  rules or norms
• Some may confront each other or the leader
• They are still unwilling to fully trust one
  another

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Norming Stage

• The team begins to work together as a whole
• As a result of their leaders patience, guidance,
  and role modeling, team members begin to see the
  advantages of teamwork
• Trust grows as members share more and more
  experiences, training, and activities

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Norming Stage

• Team members give each other feedback and share
  thoughts and ideas
• Team standards develop, and the team develops a
  shared work ethic
• Team members begin to support one another, and
  individual differences become less divisive
• A team spirit begins to emerge

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Performing Stage

• The stage at which the team works at its best
• Youve heard the expression, The whole is
  greater than the sum of the parts
• Thats a perfect description of an effective team

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Performing Stage

• The teams vision, roles, and processes are clear
• Communication is open

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Performing Stage

• Members feel free to share their own views
• They have a high degree of trust in their leader
  and each other
• The focus is on continuing to improve performance
  rather than simply on completing a task

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Performing Stage

• Team members are thinking about long-term goals
• They make up for gaps in each others skills and
  knowledge, and they help each other learn

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Learning Check 2

• CPS Questions
• (5-6)

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Running an Effective Meeting

• Good meetings are an important team-building tool
• Poorly run meetings waste everyones time

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Running an Effective Meeting

• A few key points to consider
• Decide if a meeting is appropriate
• Define your purpose
• Decide whom to invite
• Decide when and where the meeting should occur
• Plan how youll record information
• Send out an agenda
• Start on time and follow the agenda

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Running an Effective Meeting

• Remember, meetings can be canceled
• Before you take your team members away from their
  other activities, ask yourself if the team really
  needs to meet
• You might get feedback that indicates an e-mail
  will do the job just as well
• If you find that the key decision makers cant be
  there, reschedule the meeting

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Learning Check 3

• CPS Questions
• (7-8)

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Review

• A team is a collection of individuals who are
  identified as a group and who work together to
  accomplish a common goal
• Each members conduct affects the actions of all
  the other team members
• Every successful team or group has five common
  characteristics goals, rules, roles,
  communication, and participation

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Review

• A goal is a teams target or objective it gives
  team members a sense of purpose or focus
• A rule is a guideline for membership, conduct, or
  performance
• A role is the specific job or task assigned to a
  team member
• Good communication is critical to effective team
  performance
• With participation, team members typically focus
  on performance and collective improvement

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Review

• There are four stages of team development
• Forming team members begin to create
  relationships among themselves and their leader
• Storming personalities begin to clash as members
  try to overcome tendency to focus on own needs
• Norming team begins to work together as whole
• Performing team works at its best
• Good meetings are an important team-building
  tool poorly run meetings waste everyones time

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Review Questions

• CPS Questions
• (9-10)

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Summary

• How can you work as a team?
• What are characteristics of effective teams?
• What are the four stages of team development?
• How can you run an effective meeting?

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Next

• Donegroup and team dynamics
• Nextwell learn about building mutual respect

Graphic courtesy of Clipart.com