Simplified System View

1
Simplified System View
Communication
External Client
Access
Application Data
Internal Client
OnStar Data Center
OnStar Call Center
IVR
Advisor Desktop
Customer phone
OnStar Applications
Telephony Switch
Data Gateway
Vehicle Communication Platform (VCP)
Wireless Network
PSTN
Advisor Application Clients
Database(s)
Packet Data
Internet
Web, Email
Customer PC
External Partners