State of Louisiana and Short

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State of Louisiana and Shorts Travel
Booking Online Portal Training
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Things to know

• How to contact Shorts Travel
• Email state_at_shortstravel.com
• Toll Free Phone [phone] (24/7)
• (Call to book international travel)
• Hours of Operation
• Core Hours Monday Friday,
• 800 am CT 500 pm CT
• After-Hours Nights, Weekends, Holidays
• - At cost of 15 per call
• Online Booking Tool Access
• www.shortstravel.com/la
• Create User Name
• Create Password
• (lowercase, 8 characters one number)

Must enter your profile information before
booking review periodically
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Transaction Fee Structure
A transaction fee will be charged per ticket
issued.
Air Exchange Car Only Hotel Only Refund Void
Online 5.00 0.00 0.00 0.00 N/A N/A
Direct with an Agent 24.00 0.00 5.00 5.00 0.00 0.00
Group (10 Travelers) 20.00 Surcharge per booking 20.00 Surcharge per booking 20.00 Surcharge per booking 20.00 Surcharge per booking 20.00 Surcharge per booking 20.00 Surcharge per booking
After-Hours Service 15.00 Per Call 15.00 Per Call 15.00 Per Call 15.00 Per Call 15.00 Per Call 15.00 Per Call
Fee charged when booked without air Charged
when original air ticket issued online
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Traveler Features Multiple Form of Payment
Options
Select your Departments CBA, Corporate Card or
your Personal Card!
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Traveler Features Automated CBA Approval
(Approver)
CBA Authorizers will receive an e-mail
notification to approve or deny the airfare
reservation

• All reservations associated with a CBA account
  will be sent to the approver prior to ticketing
• Approval will be in pending mode for 24 hours
• If approval is not received in 24 hours the
  reservation will auto-cancel traveler will be
  notified
• Traveler will receive notification if denied or
  approved

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Traveler Features Online Baggage Fee Analysis

• The total trip cost provided when searching
  for air!

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Mobile Devices

• Mobile Applications
• Integrated with Shorts Travel reservations
• Receive mobile itineraries
• Receive flight notifications
• Additional mobile travel tools are available
• Compatible with Blackberry

Sign-Up today at www.worldmate.com There is a
free version or a personal charge for the
upgraded version (Not State Reimbursable)
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URL www.shortstravel.com/la Create User
Name Create Password (lowercase, 8 characters
one number)
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Creating/Updating your profile
The CBA information will be pre-populated by
department.  The Corporate Travel Card, or
Personal Card information should be entered into
your profile.
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New TSA Requirements

• New Travel Requirement from TSA
• Effective November 1, 2010 Transportation
  Security Administration will require the
  following to be present prior to purchasing an
  air ticket through Shorts Travel or the airline.
• You must provide the following
• Name as it appears on government-issued I.D. when
  traveling
• Date of Birth (Arranger cannot see year only
  traveler)
• Gender
• Redress Number (if available)

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Book for Guest

• It is EASY to book a Guest!
• The system has the capability to make
  reservations for a guest
• Upon log in select Guest Traveler from the
  dropdown list
• You will be prompted to provide the Travelers
  full name as it appears on their government ID,
  gender, date of birth and redress number if
  appropriate

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Confirm Traveler Information

• Confirm all of your information including
• Name
• Frequent traveler data
• Service Requests
• Email address and cc
• Seat Preference
• Travel Arranger Information

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Travel Arranger Portal

• Add a Travel Arranger by
• Clicking on My Profile
• Click on Travel Arrangers
• Enter last name of Traveler and search
• Click symbol to add to your list
• May have more than one arranger
• Remove a Travel Arranger by
• Clicking the next to the Travel Arrangers
  name

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Traveler Features Canceled/ Unused Ticket Alerts

• Managing Unused Tickets
• Monitor Unused Ticket Usage
• All canceled tickets will automatically appear
  online
• View All of your unused tickets
• View All of your travelers unused tickets
• What is your responsibility?
• Book an airline where you have an unused ticket
  available

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Virtual Invoice and Receipt Look-Up

• Retrieve copies of past invoices
• Available to all Users
• Click on Reporting gt VI Lookup
• Search by
• Date range (travel or invoice)
• Invoice number
• Ticket number
• Record locator
• Traveler name (first or last)
• Click Generate Report and a full list of matching
  invoices displayed
• Click on an individual invoice to review full
  detail and retrieve invoice copy

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Review your Trips

• View Trips for you and your Travelers
• Click Trips
• View upcoming trips
• Pull the your receipt for your trip
• Search for up-to 6 months of historical trips
• Sort by heading title
• Click magnifying glass for complete trip details

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Booking Travel Getting Started

• Step 1 Begin by selecting what type of travel
• Air
• Car
• Hotel
• Step 2 Input your origin and destination cities
• Step 3 Select your dates
• Step 4 Select your departure times
• Step 5 Select how you prefer to see flights
• Price
• Schedule

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Air Filtering

• Air Matrix Features
• View all flights by number of stops
• Southwest content is included

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Policy Compliance

• Check your policy compliance before your reserve
  your air reservation!

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Policy Compliance
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Payment Information

• Add your payment information. If you are
  using a CBA account, your reservation will be
  held for 24 hours to obtain approval.

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Confirmation and Complete

• You are done! If you would like to
  duplicate your trip, click Book another trip for
  the same itinerary

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Clone your trip

• To clone your trip, you must select the
  Traveler then click continue.

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As a reminder

• How to contact Shorts Travel
• Email state_at_shortstravel.com
• Toll Free Phone [phone] (24/7)
• Hours of Operation
• Core Hours Monday Friday,
• 800 am CT 500 pm CT
• After-Hours Nights, Weekends, Holidays
• - At cost of 15 per call
• Online Booking Tool Access
• www.shortstravel.com/la
• Create User ID
• Create Password
• (lowercase, 8 characters one number)

• What can you do today?
• Create and/or update your profile information -
  this is mandatory
• Retrieve any itineraries/invoices for Shorts
  Travel
• Begin booking travel on September 1st!

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