KX-TES/M824 System

1
KX-TES/M824 System
New Analog Small PBX
Panasonic Communications Co., Ltd. Network
Business Company Edition 2.3
2
Edition

• Edition 1.0 01.Oct.2004 for TES/M824 Ver.1
• Edition 2.0 24.Jan.2006 for TES/M824 Ver.2
• Edition 2.1 27.Jan.2006 the condition to
  revive CO from CO Busy Out is added.
• Edition 2.2 11.Mar.2006 modification for
  small mistakes
• Edition 2.3 07.Apr.2006 modification for
  font problem in Feature Comparison chart.

3
General
0 Enhancement History 1 System Outline 2
System Connection Diagram 3 System Components 4
System Resources 5 System Block Configuration 6
General Specifications 7 New Feature 8 Feature
Comparison 9 New Proprietary Telephone
4
0 Enhancement History (1/2)
KEY Features Enhancement

• Version 1.0
• Built-In Voice Message (BV)
• Fixed Line SMS Terminal Support
• Caller ID Display on SLT
• 3-level Automated Attendant (AA)
• PC-Programming Maintenance
• Automatic Configuration for Outside (CO) Line
  Type
• Version 2.0
• CO Busy Out
• Budget Management
• Call Charge Management

5
0 Enhancement History (2/2)
Version Control
PCMC PC Maintenance Console i.e. PC
Programming Software
6
1 System Outline (1/3)
ALL in One Package 1) Pre-install (a) DISA
with OGM (OGM of a system is 1ch
operation and is 180 seconds.) (b)
Internal Caller ID (FSK/DTMF 3ch) (c) Remote
Modem (V4.2bis 2400bps) 2) Optional (a)
Additional DISA Card (DISA of a system is
2ch operation and is a maximum of 360 seconds.)
(b) Voice Message (60min 2ch) (c) 4-Port
Door phone / 4-Port Door Opener Card (d)
Caller ID Card for CO
7
1 System Outline (2/3)

• Easy Installation
• Hybrid extension (Not all)
• 2) Configuration
• 3CO x 8Hybrid ( TES824 SYSTEM)
• -gt 8CO 16Hybrid 8 SLT (Max)
• 6CO x 16Hybrid ( TEM824 SYSTEM)
• -gt 8CO 16Hybrid 8 SLT (Max)
• 3) Centralized Feature Setting for T7710 (PBX
  mode)

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1 System Outline (3/3)

• Easy Maintenance
• PC Programming (USB/RS232C)
• (PT Programming is also available. )
• 2) Firmware upgrade by PC (USB/RS232C)
• 3) Pre-installed Remote Modem (V.42bis2400BPS)

9
2 System Connection Diagram
PSTN
Remote Maintenance PC
CO Trunk
New Small PBX KX-TES/TEM824
Door Opener/Door
Door Phone
Battery
T7720/ T7730/ T7750/ T7740
USB1.1 or RS-232
PC Programming
T7735
T7710
Voice Mail System
BGM/Music on Hold
Internal Caller ID
SLT
Amplifier
Paging/Speaker
RS-232
SMDR
Printer
FAX
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3 System Components
Ver.2
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4 System Resources (1/2)
Ver.2
TE82491
Ver.2
TE82491
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4 System Resources (2/2)
13
5 System Block Configuration(1/4)
KX-TES824
(Preinstall)
(Option)

Capacity TRUNK 3CO (RJ11) EXTENTION
8HYBRID (RJ11)
4 DOORPHONE 4 DOOR OPENER card
Voice Message card (60min) 2ch
DISA OGM 180sec (1ch)
DISA OGM 180sec
RMT Modem 1ch (V.42bis2400bps)
3CO8EXT(Hybrid)card
INTERNAL Caller-ID (FSK/DTMF) 3ch
2CO8EXT(SLT)card
USB(1.1)I/F 1ch
8EXT(SLT) card
RS-232C 1ch (D-SUB)
Caller ID card(3CO) x3
Battery back-up (Need optional cable)
VOICE MAIL INTEGRATION (APT/DTMF)
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5 System Block Configuration(2/4)
KX-TE82483 KX-TE82480 KX-TE82474 Expanded
CO 3 CO 2 CO 0 System
Ext 8 Ext 8 (SLT) Ext 8(SLT)
KX-TES824 CO - - 0 3
CO 3 EXT - - 8(SLT) 16(8PT8SLT)
Ext 8 CO - 2 - 5
EXT - 8 (SLT) - 16 (8PT8SLT)
CO 3 - - 6
EXT 8 - - 16 (16PT)
CO 3 - 0 6
EXT 8 - 8(SLT) 24 (16PT8SLT)
CO 3 2 - 8
EXT 8 8 (SLT) - 24 (16PT8SLT)
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5 System Block Configuration(3/4)
KX-TEM824
(Preinstall)
(Option)

Capacity TRUNK 6CO (RJ11) EXTENTION
16HYBRID (RJ11)
4 DOORPHONE 4 DOOR OPENER card
Voice Message card (60min) 2ch
DISA OGM 180sec (1ch)
DISA OGM 180sec
RMT Modem 1ch (V.42bis2400bps)
INTERNAL Caller-ID (FSK/DTMF) 3ch
2CO8EXT(SLT)card
USB(1.1)I/F 1ch
8EXT(SLT) card
RS-232C 1ch (D-SUB)
Caller ID card(3CO) x 3
Battery back-up (Need optional cable)
VOICE MAIL INTEGRATION (APT/DTMF)
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5 System Block Configuration(4/4)
KX-TE82483 KX-TE82480 KX-TE82474 Expanded
CO 3 CO 2 CO 0 System
Ext 8 Ext 8 (SLT) Ext 8 (SLT)
KX-TEM824 CO - - 0 6
CO 6 EXT - - 8 (SLT) 24 (16PT8SLT)
Ext 16 CO - 2 - 8
EXT - 8 (SLT) - 24 (16PT8SLT)
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6 General Specifications(1/2)
ITEM Specifications
CPU 16bit V8086 24MHz
Control ROM 8Mbit(Flash-ROM)
Control RAM 4Mbit(SRAM)
Power Sauce AC115-240,50/60Hz
Dimensions 28436895mm
Weight 2.5Kg
Intercom Paths 4
Dialing Mode Internal Tone/Pulse
SMDR Detail Recording DATE, Time, Extension Number CO Line Number, Dialed Number Account Code, Caller ID
Voice mail integration APT/DTMF
DTMF receiver 2 / 8 Extensions
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6 General Specifications(2/2)
ITEM Specifications
Internal Call ID FSK/DTMF 3ch
DISA OGM 180sec X 1ch (360sec x 2ch by KX-TE82491Message Expansion Card)
FAX detection Yes
Remote Modem (Basic2400bps) X 1ch
Direct connect to External Battery Yes (With KX-A227 Backup Battery Cable)
Basic Capacity TES824 TRUNK 3CO Extensions 8 Hybrid TEM824 TRUNK 6CO Extensions 16 Hybrid
Maximum Capacity TRUNK 8CO Extensions 16 Hybrid 8 SLT
Connections CO Line RJ11, EXT Line RJ11, Paging Conductor Jack X 1, External Music Conductor Jack X 1, SMDR/PC Programming RS-232C(9pin D-SUB) X 1 USB1.1 X 1
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7 New Feature (1/18)
1) Built-in Voice Message (BV) 2) Fixed Line SMS
Terminal Support 3) Caller ID Display on SLT 4)
3-level Automated Attendant (AA) 5) PC
Programming Maintenance a) On-site
On-Line System Administration by PC (USB/RS232C)
b) Remote On-Line System Administration by
PC c) On-Site Off-Line Firmware upgrade by
PC (USB/RS232C) 6) Automatic Configuration for
Outside (CO) Line Type 7) CO Busy Out 8) Budget
Management 9) Call Charge Calculation
Ver.1
Ver.2
20
7 New Feature (2/18)
1-1) Built-in Voice Message (BV) (for System /
For each extension)
We have 2 kinds of Voice Message.
1) Common Voice Message - Used for DIL 11
Destination to BV, IRNA Destination to BV. -
Only Operator can access Common Voice Message.
If there is no operator, only manager can
access this Voice Message. 2) Personal Voice
Message - Used for Call Forward to BV for each
extension, Direct message recording from
Ext. to BV. - Each extension user can access
personal voice message.
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7New Feature (3/18)
1-2) Built-in Voice Message (BV) (for System /
For each extension)
Default Setting
(Max Record 60min) or (Max 125 Common/Personal
OGMs and Common/Personal Voice Messages)
(Max Record 60min) or (Max 125 Personal
OGMs and Personal Voice Messages)
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7New Feature (4/18)
1-3) Built-in Voice Message (BV) (for System /
For each extension)
Common OGM Recording Off-Hook -gt Feature Number
722011 -gt Confirmation tone. Playing
Off-Hook -gt Feature Number 722012 -gt
Confirmation tone. Removing Off-Hook -gt Feature
Number 722010 -gt Confirmation tone. Personal
OGM Recording Off-Hook -gt Feature Number 7231
-gt Confirmation tone. Playing Off-Hook -gt
Feature Number 7232 -gt Confirmation
tone. Removing Off-Hook -gt Feature Number 7230
-gt Confirmation tone.
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7New Feature (5/18)
1-4) Built-in Voice Message (BV) (for System /
For each extension)
Forwarding Your Calls to Built-in Voice Message
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7New Feature (6/18)
2-1) Fixed Line SMS Terminal Support (Short
Message Service)
SLT Extension which supports SMS feature
3)
1)
2)
Short Message Center CID098-765-4321

• SMS Routing feature Sequence
• When Someone sends Short message to SLT extension
  in KX-TE, Short Message Service Center(SMS
  center) receives the message.
• SMS Center makes a call to KX-TE line. At this
  time, CO sends CID of SMS center to KX-TE.
• KX-TE detects the CO incoming call with CID. If
  CID is same as pre-assigned SMS Center, KX-TE
  route the incoming call to pre-assigned SLT
  extension which supports SMS feature.

25
7New Feature (7/18)
2-2) Call Routing for Fixed Line SMS (Short
Message Service)
Programming Ex. CO1 gt Ext101,102 CO2 gt
Ext103,104
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7New Feature (8/18)
3) Caller ID Display on SLT
098-765-4321
Ext101
098-765-4321
098-765-4321
PSTN
Ext102
098-765-4321
Ext103
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7New Feature (9/18)
4-1) 3-level Automated Attendant (AA)
Outside Caller wants to talk with Mark, ABC
Company, Engineering Group, Software Team.
Ext102
ABC Company. Engineering Group Software
Team Ext.102
AA Level 1 1stOGMCompany Greeting This is ABC
Company. Operator Dial0, Sales dial1,
Engineering dial2,---.
Dial of Outside Caller
2
AA Level 2 2nd OGM Engineering Group This is
Engineering Group. Software Dial0,Hardware
dial1, Mechanical dial2,---.
0
AA Level 3 3rd OGM Software Team This is
Software Team. Mike dial0, John dial1, Bob
dial2,---, Mark dial5,---.
5
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7New Feature (10/18)
4-2) 3-level Automated Attendant (AA)
Programming Ex.
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7New Feature (11/18)
5-1) PC Programming Maintenance a) On-site
On-Line System Administration by PC (USB/RS232C)
USB
RS232C
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7New Feature (12/18)
5-2) PC Programming Maintenance b) Remote
On-Line System Administration by PC
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7New Feature (13/18)
5-3) PC Programming Maintenance c) On-Site
Off-Line Firmware upgrade by PC (USB/RS232C)
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7New Feature (14/18)
6) Automatic Configuration for Outside (CO) Line
Type
After System clear, TE824 Main unit activates CO
dial type detection. Please Connect CO line
First.
DTMF
Pulse
Central Office
DTMF
Pulse
TE starts to detect CO line type(DTMF/Pulse)
automatically on the first power up after system
clear.
You dont need to select DTMF or Pulse in system
programming 401Dial Mode, but you have to set
C.BLK if the CO line is Call Blocking type. So
please connect CO lines to Main unit first, then
execute system clear.
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7New Feature (15/18)
7) CO Busy Out
Ver.2
The PBX can monitor the loop current sent through
outside (CO) lines.
Ver.1 --- The PBX can not monitor
When dialing Loop CO access number, an user may
seize a CO port which is not connected CO line
Ver.2 --- The PBX can monitor
An user does not need to seize a CO port which is
not connected CO line
ltlogicgt
PBX checks loop current pre-programmed time ---
115
No detection of loop current ? BUSY of CO
port status
ltfeature activatinggt
154 Disable(default) / Enable
ltactivating CO port from CO Busy Out situationgt
In following cases, Busy-out CO port goes to
normal condition.

• When PBX find loop current in periodically
  checking.

• When 154 is Disabled

• When this CO port receive an incoming call

• When an user seize this CO port by CO button

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7New Feature (16/18)
8) Budget Management
Ver.2
Outside (CO) line call can be limited by total
call charge for each extension.
925Budget Management (Enable/Disable) ---
Extension base
926Budget Limit Selection (Enable/Disable)
When current outside (CO) line call exceeded the
limit,
Enable (Disconnect the call after the beeps)
After beep warning, PBX disconnects this
call. Then he can not make more outside (CO) line
call.
Disable (from the next call)
The user can continue this call. But he can not
make more outside (CO) line call.
Emergency Call can override this restriction. ?
309Emergency Number
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7New Feature (17/18)
9-1) Call Charge Calculation
Ver.2
The PBX can calculate call charge for outside
(CO) line calls to preprogrammed destinations.
See detail in Feature Guide 1.20.2 Call Charge
Calculation.
This calculation is used for

• Call Charge Display on PT LCD during conversation
• Budget Management
• Call Charge Management by manager extension

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7New Feature (18/18)
9-2) Call Charge Calculation
The core part of calculation
a) call duration lt Flat duration
Call Charge Flat Charge
?
Call Charge Flat Charge Unit charge x X
b) call duration gt Flat duration
?
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8 Feature Comparison(1/13)
Feature Comparison TES/ TEM824 TA308/ TA616
1. System Expansion
Expansion Module/Card Yes Yes
2. System Administration
Data and Time Setting Yes Yes
Operator/Manager Extension Yes Yes
Time(Day/Night/Lunch)Service Yes Yes
On-site System Administration PITS Yes Yes
On-Line System Administration PITS Yes Yes
On-site Off-Line Software Install by PC Yes No
On-site On-Line System Administration PC Yes No
Remote On-Line System Administration PC Yes No
Analog CO Line Auto-Configuration Yes No
38
8 Feature Comparison(2 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
3. System Feature
Account Code Entry Yes Yes
Door Opener Yes Yes
Doorbell/Door Chime Yes Yes
DSS Console Yes Yes
Extension Group Yes Yes
Paralleled Telephone Connection Yes Yes
Proprietary Telephone Setting Data Default Set Yes Yes
Station Message Detail Recording(SMDR) Yes Yes
System Data Default Set Yes Yes
Voice Mail Integration Yes Yes
Walking COS Yes Yes
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8 Feature Comparison(3 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
3. System Feature (Cont.)
Flexible Numbering Extension Yes Yes
Short Message Service for Cordless Single Line Telephone(SMS) Yes No
4. Fault Recovery/Diagnostic
Power Failure Transfer Yes Yes
5. Attended Feature
Direct In Lines(DIL) Yes Yes
Direct Inward System Access(DISA) Yes Yes
Uniform Call Distribution(UCD) DISA Call Only DISA Call Only
UCD with Message DISA Call Only DISA Call Only
3 Level Auto Attendant DISA Yes No

40
8 Feature Comparison(4 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
6. Origination Feature
Alternate Calling - Ring/ Voice Yes Yes (Voice-gtTone)
Automatic Callback Busy Yes Yes
Automatic Outside(CO)Line Access Number Yes Yes
ARS/LCR Yes Yes
Busy Station Signaling(BSS) Yes Yes
Do Not Disturb (DND) Override Yes Yes
Emergency Call Yes Yes
Executive Busy Override - Extension Yes Yes
Executive Busy Override - Outside (CO) Line Yes Yes
Executive Busy Override Deny Yes Yes
Host PBX Access Yes Yes
41
8 Feature Comparison(5 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
6. Origination Feature (Cont.)
Intercom Calling Yes Yes
Operator Call Yes Yes
Outside Calling Yes Yes
Idle Line Preference Yes Yes
Prime Line Preference - Outgoing Yes Yes
No Line Preference - Outgoing Yes Yes
Station Feature Clear Yes Yes
Electronic Station Lockout Yes Yes
Electronic Station Lockout - Cancel All Yes Yes
Remote Station Lock Control Yes Yes
Toll Restriction Yes Yes
42
8 Feature Comparison(6 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
6. Origination Feature (Cont.)
Toll Restriction Override Yes Yes
Toll Restriction Override-System Speed Dialing Yes Yes
Toll Restriction Override-Personal Speed Dialing Yes Yes
Toll Restriction System Speed Dialing Boundary Class Yes Yes
Toll Restriction Station Lock Boundary Class Yes Yes
7. Dialing Feature
One-Touch Dialing Yes Yes
Pickup Dialing Yes Yes
Pulse to Tone Conversion Yes Yes
Automatic Pause Insertion Yes Yes
Automatic Redial Yes Yes
43
8 Feature Comparison(7 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
7. Dialing Feature (Cont.)
Last Number Redial Yes Yes
Saved Number Redial Yes Yes
Secret Dialing Yes Yes
System Speed Dialing Yes Yes
Personal Speed Dialing Yes Yes
8. Ringing Feature
Call Waiting Yes Yes
Do Not Disturb (DND) Yes Yes
Log-In/Log-Out Yes Yes
Station Hunting - Circular Yes Yes
Station Hunting - Terminate Yes Yes
44
8 Feature Comparison(8 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
8. Ringing Feature (Cont.)
Timed Reminder Yes Yes
Timed Reminder, Remote (Wake-Up Call) Yes Yes
9. Answering Feature
Directed Call Pickup Yes Yes
Group Call Pickup Yes Yes
Call Pickup Deny Yes Yes
Call Retrieving from a TAM Yes Yes
Hands free Answerback Yes Yes
No Line Preference - Incoming Yes Yes
Prime Line Preference - Incoming Yes Yes
Ringing Line Preference Yes Yes
45
8 Feature Comparison(9 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
9. Answering Feature (Cont.)
Outgoing Message(OGM) Yes Yes
10. Holding Feature Yes Yes
Call Park Yes Yes
Call Splitting Yes Yes
Consultation Hold Yes Yes
Call Hold - Trunk Yes Yes
Call Hold - Intercom Yes Yes
Exclusive Hold - Trunk Yes Yes
Exclusive Hold - Intercom Yes Yes
Automatic Hold by CO/DSS Button Yes Yes
Call Hold Retrieve - Station Yes Yes
46
8 Feature Comparison(10 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
10. Holding Feature(Cont.)
Call Hold Retrieve - Trunk Yes Yes
Music on Hold Yes Yes
11. Transferring Feature
Call Forwarding - All Calls Yes Yes
Call Forwarding - Busy/No Answer Yes Yes
Call Forwarding - To Trunk Yes Yes
Call Forwarding - Follow Me Yes Yes
Screened Call Transfer - to Extension Yes Yes
Unscreened Call Transfer - to Extension Yes Yes
Call Transfer - to Outside(CO) Line Yes Yes
Unscreened Call Transfer to Outside(CO) Line Yes Yes
47
8 Feature Comparison(11 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
11. Transferring Feature (Cont.)
Intercept Routing DISA Call Only DISA Call Only
12. Conversation Feature
Calling Party Control(CPC) Signal Detection Yes Yes
Conference Yes Yes
Unattended Conference Yes Yes
Data Line Security Yes Yes
Door phone Call Yes Yes
External Feature Access Yes Yes
Flash Yes Yes
Hands free Operation Yes Yes
Limited Call Duration Yes Yes
48
8Feature Comparison(12 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
12. Conversation Feature (Cont.)
Room Monitor Yes Yes
13. Audible Tone Feature
Distinctive Dial Tones Yes Yes
Outside (CO) Line Ringing Selection Yes Yes
Ringing Pattern Selection Yes Yes
14. Paging Feature
Paging Through PT Built-in Speaker - All Calls Yes Yes
Paging Through PT Built-in Speaker - Group Yes Yes
Paging External Yes Yes
BGM Through External Pager Yes Yes

49
8 Feature Comparison(13 /13)
Feature Comparison TES/ TEM824 TA308/ TA616
15. Proprietary Telephone Feature
Handset / Headset Selection Yes Yes
Microphone Mute Yes Yes
Background Music(BGM) Yes Yes
Volume Control - Speaker Yes Yes
Volume Control - Handset Receiver Yes Yes
Volume Control - Headset Receiver Yes Yes
Volume Control - Ringer Yes Yes
Volume Control - LCD Contrast Yes Yes



50
9 New Proprietary Telephone
KX-T7735

• 12 CO Buttons
• 12 Feature Buttons
• 3 Line Backlit LCD
• Backlight for LCD
• Speakerphone
• Headset Jack

Note This model work with TES/M and TDA system.
51
Thank you very much !
Thank you very much !