A Telecom Expense Management Presentation

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EzMobile - Smart Telecom Management
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Agenda

• Telecom Facts/ Enterprise Requirements

• Telecom Challenges

• Expert Advise

• Market Proposition

• About EzMobile

• Case Study Extract

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Telecom Facts/ Enterprise Requirements
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Facts on Telecom Costs

• Total telecom spend ? 18 in 2007 compared to
  2006

• The data cost category has more than doubled
  since 2006 to reach 8 of Telecom Costs

• Roaming costs are on a steady ? however roaming
  continues to represent an important cost category
  representing 31 of telecom cost

• Private use of Mobile phones is common
• 30 of calling cost is private
• Holiday Destinations top the roaming county list
  in July and August
• January 1st Happy New Year is the no.1 SMS
  volume day

• Private usage of the company mobile is on the
  rise ? 8,3 since 2006

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Enterprise Requirements

• Gain control/ visibility over telecommunications
  costs and assets

• Reduce telecom costs

• Increase cost awareness at end user level

• Reduce and Simplify business processes

• Allocating calls, per cost centre, per user, per
  country and more

• Automated management reports total insight in
  an instant

• To improve overall telecom management with
  minimal effort

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Telecom Challenges
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Challenges - VAT Compliance
Section 33.2 of the VAT Guide statesYou cannot
treat VAT incurred on purchases of goods and
services as input tax unless you intend to use
those goods or services for the purpose of your
business.

• Audit each year to determine fair and
  reasonable apportionment

• No Personal calls policy has to be demonstrated
  as enforceable

• Large Revenue opportunity for HMRC

• Robust processes for personal declarations and
  audit required

• Over Recovery on VAT can lead to fines and up to
  3 years prior reclaim

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Challenges - Asset Management
Inaccurate mobile asset databases will lead to

• Buying more mobile devices than is necessary

• Difficulty in migrating between network carriers

• Paying extra line rental on unused devices

• Phones and bills being paid for ex-employees

• Unreported, lost or stolen mobiles resulting in
  call charge exposure

• Difficulties in validating mobile invoicing

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Challenges Personal Usage
Without having processes in place to monitor or
recover personal use companies will be exposed to
the following

• Difficulties complying with VAT requirements

• Exposing users to benefit in kind tax change

• Additional costs of an average of 30 of total
  usage charges

• Non-compliance with internal audit requirements

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Expert Advise
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The Experts Gartners Advice
Gartner 25 ways to cut IT costs 13.Use Telecom
Expense Management Service (save 10 to
35) Nobody can keep track of this stuff. Hire
a professional to source, benchmark, negotiate
the contracts etc and audit the bills
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Market Proposition
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EzMobile Market Proposition
Telecom Expense Management (TEM)
Telecom Service Management (TSM)
Cost are High and Increasing
Service Management Complexity
Key Drivers

• Mobile Data
• Roaming
• Personal Spend

• Fragmentation
• New Services
• No Standard Processes
• Manual Handling

Driven By

• Insight
• Allocation
• Reduce Usage

• Standardisation
• Automation
• Reduce Overhead

Market Need
15 40 savings on telecom spend
gt 50 savings on overhead
Benefit
1 7
Cost/ Benefit Ratio
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About EzMobile
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About EzMobile
EzMobile delivers Telecom Management services to
enterprises and Online Telecom Manager services
to operators using a Software-as-a-Service (SaaS)
set up. EzMobile Telecom Expense Management,
helps you to manage your telecom resources more
effectively regardless of the number of operators
or end-users involved. EzMobile Clients include
EzMobile Facts 99,8 Service Uptime gt 70 Blue
Chip Customers gt 1.000.000 End Users gt 1
Billion Call Detail records processed per annum
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EzMobile Key Functionalities
Telecom cost analysis Information on telecom
spend and usage across all levels of the
organisation (country, site, cost center,
end-user). Telecom usage analysis and trend
reports offer comprehensive insight into telecom
spend over time. In addition any custom-analysis
can be made on request.   Exception
reporting User definable watch point's
immediately expose potential abuse or exceptional
costs.   Access on all levels Access rights can
be given on multinational, country, site, cost
center and on end user level. Split Billing
Cost Allocation This enables companies to ensure
costs are placed where they belong.
Implementation and reinforcement of corporate
policies on private spend, as well as allocation
of costs to departments or cost centers will
become easy.   Fleet management EzMobile allows
to keep the user and inventory administration
up-to-date with minimal effort. Any inconsistency
with the operator data will immediately be
signaled. Telecom Service Management Workflow
management service that automates standardized
processes so they can be executed efficiently.
(Order Handsets, Add Employee, Remove a Service,
etc)
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Case Study Extract
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EzMobile Testimonial
We are extremely happy with the Fruit EZ Mobile
service, as we now have total transparency over
our mobile expenses and the ability to control
costs like never before. We saved 39 on our
mobile expenses in 2007, which would have been
unachievable without Fruit EZ Mobile. The high
quality web based billing platform allows a
global view of all telecom streams and vendors at
anytime, anywhere and offers integrated service
management solutions Allan Dyer, IT Services
Manager, Boots the Chemist
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EzMobile Boots the Chemist Case Study
Month 1 2800 handsets
Month 9 2500 Handsets
Total Usage gt 90,000 per Month
Total Usage lt 70,000 per Month

• Total monthly spend reduced by more than
  20,000.00

• 19 of personal costs recovered from remaining
  bill

• 364 Return on Investment in 3 months

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Why choose EzMobile?

• Multi National Service Delivery

• Operator independent

• Mobile Fixed RAS

• End user experience (performance and usability)

• Integrated Telecom Expense Management Telecom
  Service Management

• Unique service with Fruit managed service /
  consultancy logistics

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Fruit Mobile Lets Talk