Title: Introduction to Human Resource Management
1Introduction to Human Resource Management
- Objectives
- Discuss the roles and activities of a companys
human resource function. - Discuss the competitive challenges influencing
Australian companies. - Discuss how human resource practices affect a
companys balanced scorecard. - Discuss what companies should do to be
competitive in the global marketplace.
2Introduction to Human Resource Management
- Objectives (continued)
- Identify the characteristics of the workforce and
how they influence human resource management
practices. - Discuss human resource practices that support
high-performance work systems. - Provide a brief description of human resource
management practices.
3Human resource management
- Refers to the policies, practices and systems
that influence employees behaviour, attitudes
and performance. - Many companies refer to HRM as people practices
4Figure 1.1 HRM practices
5The development of theoretical bases for HRM
- Theoretical perspectives of HRM include
- behavioural view
- resource-based view
- political-influence view
6Figure 1.2 The Harvard Analytical Framework for
HRM
7Features of the dominant approach to HRM
- Focus on enterprise or firm
- HRM is an investment in human capital
- Reciprocal fit between organisational strategy
and HR strategy - All managers are responsible for HRM
8Table 1.1 Most significant changes in HR
(1990-95)
- Integration strategic focus of HR
policies 120 37.3 - Employee relations 118 36.7
- Contribution of HR to company performance 77 24.0
- Worker participation and team work 62 19.3
- Quality issues 53 16.5
- Training 41 12.7
- Flexible work patterns 41 12.7
- Devolution of function 40 12.4
- Legislative changes 34 10.6
- Economic rationalism 33 10.3
9Table 1.2 Issues to have greatest impact on HR
(1995-2000)
n
- HRs role in change strategic planning 90 28.0
- Employee relations 64 20.0
- Contribution of HR to company performance 62 19.3
- Flexible work patterns 39 12.1
- Legislative changes 30 9.3
- Quality issues 28 8.7
- Internationalization 27 8.4
- Training 25 7.8
- Worker participation and team work 24 7.5
- Technology 21 6.5
- Performance management 19 5.9
- Outsourcing 15 4.7
10(No Transcript)
11Roles performed by HR professionals (Ulrich, 1997)
- Administrative expert
- Employee champion
- Change agent
- Strategic business partner
12Figure 1.3 HR roles and competencies
Source The Conference Board, Inc., The Changing
Human Resource Function, The Conference Board,
New York, 1990, p. 11.)
13Figure 1.4 Competitive challenges influencing
Australian challenges
14The global challenge for HRM
- Development of global markets
- Global competitiveness through HRM practices
- Preparing employees for international assignments
15The challenge of meeting stakeholders
needsTable 1.7 The balanced scorecard
16The challenge of meeting stakeholders needs
Figure 1.5 The Australian Business Excellence
Model
17The challenge of meeting stakeholders needs
Characteristics of the Australian workforce
- Gender
- Ethnic diversity
- Structure of the economy
- Skill deficiencies
- Changes in the employment contract
- Changes in the place of work
- Employee values
- Legislation
- Ethical considerations
18The challenge of high-performance work systems
- Change in employees work roles and skill
requirements - Increase in the use of teams to perform work
- Changes in the nature of managerial work
- Changes in company structure
- Increased availability of HR information bases
- Competitiveness in HPWSs
19Figure 1.6Relationship between HR philosophy and
practices
20Figure 1.7 Examples of how HR practices can help
companies meet the competitive challenges
21Figure 1.8 Major dimensions of HRM practices
contributing to company competitiveness
22Overview of HRM topics