An e-learning strategy for the NHS

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An e-learning strategy for the NHS

• Dr Anne Wright
• Consultant, NHSU and DfES

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Outline

• An e-learning strategy for the NHS
• The wider context SCIE, DfES, HEFCE

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An NHS e-learning strategy background

• 2003 NHSU and NW WDCs jointly sponsored
  preliminary work and consultation
• Work looked at drivers, barriers, priorities
• Steering Group and reference group
• 2004 draft circulated for input and feedback
• Revised priority actions
• Roles in implementation

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An NHS e-learning strategy drivers for e-learning

• Diverse, distributed workforce of NHS
• NHS Improvement Plan modernisation and
  personalisation
• Change Increased emphasis on team-working and
  multi-professional collaboration
• Skills escalator
• Standards for Health
• Local action and local flexibility
• Impact of NPfIT and e-health

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An NHS e-learning strategy e-learning benefits
WHO

• Individuals Personalise learning
• Teams engage in new ways of working
• Professionals collaborative communities
• Organisations knowledge exchange
• Communities sharing, innovation, good practice
• Managers manage learning for National Standards
• All linking technologies for learning and work

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An NHS e-learning strategy e-learning benefits
HOW

• Flexible access e.g. for part-time staff
• Flexible delivery at work or at home
• Mix of online and face to face learning
• Mobile learning
• Self-paced progression and e-assessment
• Continuity of learning across locations or jobs
  through e-portfolio
• Mentors and tutors - online and face to face
• Peer discussion

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An NHS e-learning strategy e-learning benefits
WHAT

• Online information, guidance, resources,
  materials and tools
• Virtual learning space
• Online programmes
• Virtual communities
• Hardware e.g. whiteboards, PDAs
• Online support

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But why do we need a common strategy?

• Overcome wasteful duplication of resources
• Secure efficiencies in procurement
• Enable sharing through common standards
• Provide for continuity and mobility of learning
• Encourage and promote good practice
• Enable virtual communities across NHS
• Support National Standards and local action
• Knowledge management in e-learning for health

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An NHS e-learning strategy barriers

• Patchy access to infrastructure
• Fragmentation of resources and materials
• Lack of skills
• Lack of common standards

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An NHS e-learning strategy priorities

• Learning infrastructure
• Accelerating and embedding e-learning
• Supporting the NHS workforce
• Leadership for e-learning culture

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Learning infrastructure

• Capacity and e-readiness in NHS organisations for
  staff to access and use e-learning
• Connectivity and networks
• Hardware learning devices
• Learning platforms
• Learning facilities and venues

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Increase and accelerate e-learning

• Coherent approach to e-learning resources and
  services
• Share knowledge within and across communities
• Increase availability of high -quality materials
  and tools
• Develop and promote common technical, pedagogical
  and accessibility standards

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Support the NHS workforce

• ICT skills for all staff ECDL
• Skills to use NPfIT rollout training
• E-tutoring skills for educators
• E-learning design skills
• E-learning skills for users
• Mentoring

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Leadership and learning culture

• Enable leaders and managers of NHS organisations
  to understand, plan and sustain the context for
  e-learning in work and development for
  individuals and teams

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Implementation issues

• Consistency with National Standards, Local Action
  - not top-down
• Based on good practice guidance - not targets
• Local development and flexibility - not single
  solution
• Co-ordination of standards to enable sharing
• Enabling virtual communities across NHS
• Roles for key bodies e.g. NWG, Skills for Health?

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The wider context
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SCIE and social care

• SCIE remit to develop e-learning strategy for
  social care
• Consultation document and feedback
• E-learning team appointed
• Brokerage and leverage role
• E-learning to support social work degree
• Web resources on e-learning
• E-readiness survey
• Quality assurance for learning materials
• Linking with Skills for Care SSC

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HEFCE e-learning strategy

• Supports teaching and learning strategy
• Key roles for JISC and Higher Education Academy
• Partnership Steering Group
• National Advisory Centre
• E-learning Research Centre
• Pathfinder projects
• Funding allocations to HEIs to build capacity

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Harnessing Technology Transforming Learning and
Childrens Services www.dfes.gov.uk/publications/
e-strategy
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Development of DfES e-strategy

• July 2003 Consultation document Towards a
  Unified e-Learning Strategy
• Over 400 responses all positive, but with
  varying perspectives and priroities
• July 2004 DfES 5 year strategy for education and
  childrens services
• March 2005 DfES e-strategy Harnessing
  Technology

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Our aims for a 21st century system
Skills
Children
Secondary
Post-16
through our strategies for reform
Primary
14-19
HE
will need the contributions ICT and e-learning
can make
Harnessing Technology Transforming Learning and
Childrens Services
Every Child Matters Change for Children
ICT in Schools Strategy
Post-16 e-Learning Strategy
HEFCE e-Learning Strategy
through sector-based actions
An integrated online information service for all
citizens Integrated online learning and personal
support for children and learners A collaborative
approach to personalised learning activities A
good quality training and support package for
practitioners A leadership and development
package for organisational capability in ICT A
common digital infrastructure to support
transformation and reform
all under-pinned by the priority system actions.
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System Priorities
An integrated online information service for all
citizens Integrated online learning and personal
support for children and learners A collaborative
approach to personalised learning activities A
good quality training and support package for
practitioners A leadership and development
package for organisational capability in ICT A
common digital infrastructure to support
transformation and reform
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Priority 1 An integrated online information
service for all citizens system actions
Develop the internet as a key delivery channel,
by providing online information and services
covering, all education institutions, courses,
qualifications and flexible learning
opportunities Develop the internet as a key
delivery channel for teachers, trainers and
lecturers, through tailored portals. Develop the
'MyGuide' solution as a radically simple
interface for making online services accessible
to people with disabilities, and non-users
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Priority 2 Integrated online learning and
personal support for children and learners
system actions
Support children's and learners' transition and
progression with a common approach to personal
records Encourage all organisations to support a
personal online learning space for
learners Promote a common approach to assessment
across sectors to support personalised
progression Provide seamless support for
assistive technologies for learners' and
children's special needs
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Priority 3 A collaborative approach to
personalised learning activities
Enable teachers and lecturers to create, adapt,
re-use and share resources by giving them common
access to rich, subject-related, interactive
digital resources for e-learning Promote
innovation by developing flexible learning
activity design tools, ensuring that e-learning
products are based on robust evidence of
effective learning and teaching, and targeting
development funding for innovation where it has
most impact on inclusion and participation Review
and update the curriculum and qualifications to
reflect the impact of technology on learning and
meet market needs in e-skills for employment.
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Priority 4 A good quality training and support
package for practitioners
Provide initial training, professional
development, and access, to support the high
quality use of ICT and e-learning, through
guidance and exemplars Support subject-based
collaboration across sectors via online networks
of teachers, trainers and lecturers Encourage
transfer of good practice in evaluating the use
of ICT to improve learning and teaching across
the education inspectorates Encourage and
recognise good practice in the use of ICT through
professional recognition and accreditation
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Priority 5 A leadership and development package
for organisational capability in ICT
Encourage partnerships and collaboration among
institutions and organisations through the use of
ICT Build a development programme for leaders
that brings together the good practice from
across all sectors in leading organisational
change incorporating the use of ICT Develop
leaders and managers to plan and manage the
strategic embedding of ICT across the activities
of their organisation, and ensure that ICT is
embedded appropriately within their strategy.
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Priority 6 A common digital infrastructure to
support transformation and reform
Maintain and develop an integrated high-speed
network for all activities within the education
sectors Deliver a best value scheme for ICT
infrastructure and services for education and the
wider community. Develop a common systems
framework for the learning, teaching, assessment,
research, and admin functions of the education
sectors Contribute to the development of common
open standards and specifications for
interoperability, accessibility, quality of
service and safety
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Implementing the DfES e-strategy

• Cross-cutting DfES Programme Board
• JISC and Becta will be members
• And will lead implementation for DfES
• Key implementation partners include LSC, HEFCE,
  QCA, TTA, NCSL, Centre for Excellence in
  Leadership, Leadership Foundation, QAA, Ofsted,
  ALI, Ufi, BSI

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Some issues for today
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Some issues for today

• Do we need an NHS e-learning strategy/
• Who can take it forward?
• Who are the key partners?
• How can we link with and benefit from the wider
  context?
• What is the role of virtual communities of
  practice?

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Thank you!