Self-directed work teams

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Self-directed work teams

• Leadership Management Development MGT 500

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Teams

• Team - a small number of people with
  complementary skills who are committed to a
  common purpose, set of performance goals, and
  approach for which they hold themselves mutually
  accountable
• Effective teams are goal-centered, independent,
  open, supportive, and empowered (I.e. vertical
  job enlargement)

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Types of Teams

• Quality circles
• Problem solving teams
• Management teams
• Work teams
• Project teams
• Virtual teams

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Functions of Teams
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Self-Managed Teams

• Empowered
• Plan, control, improve work processes
• Set own goals and inspect own work
• Schedule review performance
• Prepare budgets coordinate work

• Order materials, keep inventory, deal with
  suppliers
• Acquire any needed training
• Hire replacements or discipline members
• Take responsibility for quality

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Ingredients for Successful Teams (1 of 2 )

• Clarity in team goals
• Improvement plan
• Clearly defined roles
• Clear communication
• Beneficial team behaviors

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Ingredients for Successful Teams (2 of 2)

• Well-defined decision procedures
• Balanced participation
• Established ground rules
• Awareness of group process
• Use of scientific approach
• 360 feedback including peer evaluations

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Most Important Ingredient for Sustaining Team
Performance

• Recognize and reward team performance

Email from top management everyone on the team
earned a bonus
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Team-building

• Take a proactive approach
• What can/should you do to increase likelihood of
  team success?

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Team-buildingGraduate Management Program insights

• MGT 500
• learning style
• leadership style
• Emotional Intelligence
• People management abilities

• MGT 520
• perceptions
• motivation
• leadership styles
• group dynamics
• conflict resolution
• managing stress
• org design

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Why develop team skills?

• You need them this semester at SJC
• Working in teams
• Peer evaluations
• You will need them in life
• Most organizations are moving towards more
  teamwork

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Things to think about

• What managerial abilities are relevant to your
  needs for team building? (SMAC)
• Discuss the power, pros and cons of self-directed
  work teams. Use examples from your job (exam?)