Work Habits/Team Skills

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Work Habits/Team Skills

• Chapter 5 and 9

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Technology tools

• Satellites make homes more efficient by ability
  to get signals for TV, phone, etc.
• Work more efficient by ability to get
  information for faxes, phones, computers, etc. to
  help make work more productive
• Schools able to have Internet service, TV
  service, off-site classroom capability etc. for
  learning ability.

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More Technology Trends

• Automated phone systems where companies dont
  have to have as many employees to answer phone
  makes jobs and schools more productive
• On-line classes Can take classes without
  physically going to the college (computer) also
  allows you to be able to save gas and time
  (productivity)

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Technology (cont)

• Computer aided drafting (CAD) makes work more
  productive because computer does a lot of
  technical work for you also aides learning
  process in school
• Spreadsheets Makes home more productive because
  you can use them to keep track of financial
  records
• School utilize it for graphs, charts, research
• Business helps make information easier to
  analyze when it is in charts/graphs

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Technology Trends/Scientific Advancements

• On-line banking People can do banking from
  home, work, or school which saves time and gas
  plus can do it 24 hours.
• Telecommuting people work from home or other
  location beside company offices (fax, Internet,
  cell phones, computers)
• Outsourcing hiring other companies to produce
  goods and services
• (cell phones, fax, Internet, etc.)

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Transferrable skills

• Skills that you can take with you to any job
• Good communication skills (writing, speaking)
• Computer skills (Microsoft Word, Excel, Power
  Point)
• Mathematical skills (addition, multiplication,
  division, etc.)
• Thinking skills (problem solving, creative
  thinking, decision making)

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Lifelong learning

• Importance of life-long learning in a global
  society?
• Need to be able to keep up with technological
  changes you will have to do trainings and
  professional development in almost every career
  Teachers have to complete 24 hours of
  professional development a year to stay
  up-to-date with new practices/technology

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How has the changing roles of individuals and
workplace relate to new opportunities?

• Your thoughts????

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On-Line Learning

• Taking classes on-line through the use of the
  computer, may include digital television
• Can utilize computer skills, take classes more
  conveniently to work schedule
• Which education/training sources apply?

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On-the-job training

• On-site instruction in how to perform a
  particular job (someone takes you around and
  shows you how to do your job)
• Safety procedures
• Computer training
• Which education/training sources apply?

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Apprenticeship

• Working with a skilled individual to learn a
  trade or skill (hands-on experience)
• Plumber
• Electrician
• Mechanic

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Vocational-technical Center

• School that offers a variety of skills-oriented
  programs
• Take classes to learn skills to get a job in
  various areas (certified)
• Nursing
• Welding
• Carpentry

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Trade School

• Schools where you learn about a specific
  trade/profession
• Culinary school cooking
• /
• Fashion school design
• http//www.parsons.edu/

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Community and Technical Colleges

• Offer usually 2 year programs where you can get
  an associates degree in various areas
• Somerset Community College
• Somerset Community College (KCTCS)
• Lexington Community College
• Bluegrass Community Technical College Schedule
  of Classes

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Four-Year Colleges/Universities

• Where you can get a bachelors degree
• A masters degree
• Your doctorate
• University of KentuckyWelcome to the University
  of Kentucky
• Eastern Kentucky University
• Western Kentucky University

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Military teach you a tradeCommit for 4-6 years

• Army various areas of focus
• Navy water related
• Marines front-line of the military
• Air Force typically related to airplanes
• Coast Guard protect borders of country
• National Guard on call in case of war/conflict

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Good Work Habits and Ethics

• Willingness to learn employers expect you to be
  willing to learn new things (technology changing)
• Responsibility accountable for ones behavior,
  dependable
• Employers want employees who will do the work
  right without having to watch over them all of
  the time

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Good work habits and ethics

• Integrity Being honest
• Employers want employees that they can trust
• Respect Treat others the way you want to be
  treated
• You will get along with others better and have a
  more productive workplace

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Good work habits and ethics

• Confidentiality Keeping private things private
• Many businesses have personal records that must
  be kept private
• Self-discipline is being able to control yourself
• You cannot lose your temper and self-control
  while at work (non-professional) because your
  company will lose business

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Good Work Habits and Ethics

• Problem solving being able to solve problems as
  they arise
• Your employer is going to expect you to handle
  problems with other employees and customers
  because they cannot do your work and theirs also

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Good work habits and ethics

• Punctuality Being on time
• You are hired to be there to do a job and your
  manager/team need you there on time
• Communication skills being able to speak/write
  to communicate ideas
• You have to be able to talk to others in your job
  to get the job done properly

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Good work habits/ethic

• Time management prioritizing your time at work
• Importance Do most important things first in
  your job to least important (you will be more
  productive)
• Positive attitude being positive about your job
• Employers expect you to have a good attitude at
  work

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• Bobby is having problems getting to work on time.
  He would be considered to not be
• A. respectful
• B. punctual
• C. friendly
• D. confidential

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• Mary has problems relating to her supervisor the
  concerns that she is having on her job. Mary
  needs to work on her
• A. willingness to learn
• B. responsibility
• C. integrity
• D. communication skills

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• Suzy broke a vase at work and reported the
  accident to her boss. Suzy was demonstrating
• A. integrity
• B. confidentiality
• C. communication skills
• D. self-discipline

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• Todd gets done with all of his work straightening
  in the mens department and he asks his boss to
  show him how to run the cash register. Todd is
  demonstrating a
• A. self-discipline
• B. respect
• C. willingness to learn
• D. problem-solving skills

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• Joes boss gives him an assignment where he has
  to figure out the best way to do a store display.
  Joe is demonstrating what work habit?
• A. self-discipline
• B. punctuality
• C. integrity
• D. problem-solving

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• Sally gets really angry with the girl that is
  supposed to help her stock the shelves in the
  cosmetic section because she keeps talking to her
  friends. Instead of blowing her stack, Sally
  does her work. Sally would be demonstrating
• A. integrity
• B. responsibility
• C. self-discipline
• D. respect

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• Marty knows that he can trust John to get his
  work done every night without standing over him.
  This would be an example of John showing
• A. integrity
• B. punctuality
• C. self-discipline
• D. Responsibility

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• Ray knows how much money that Wendys makes each
  day because he sees the sales figures at the end
  of the night when they close out the cash
  register but he does not disclose this
  information to anyone. Ray is demonstrating the
  work habit of
• A. responsibility
• B. self-discipline
• C. respect
• D. Confidentiality

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Team Skills

• Setting goals setting short-term, medium-term
  and long-term goals to get the job done
• Importance Helps the team have a goal to work
  toward to get the job done

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Listening skills

• Listening being able to listen to others
  opinions and input
• Importance to workplace A team will not be as
  effective if they do not listen and get input
  from their members

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Following Directions

• Doing what you are told accurately
• Importance If everyone does not follow
  directions then the job may not get done
• Example Joe, Marty, and Bill put together
  hamburgers at McDonalds. Joe and Marty do the
  bun and hamburger and Bill puts on the
  condiments. Bill does not follow the orders very
  well and there are many upset customers.

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Communicating

• Have to be able to talk where others can
  understand you
• Important because so many jobs require you to be
  able to communicate problems, concerns, and
  procedures accurately

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Problem-solving

• Having a problem and finding the best solution
  for it
• Importance It can save a team/business time and
  money

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Dividing work

• Giving out work based on who has what skills
• Importance It takes everyone to be effective
  and do their part to get the job done.

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Conflict resolution

• Resolving conflict in a positive way
• Importance A team will not be effective if
  there is conflict, the job will not be done as
  well or on time

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Mediation

• Having someone to help with a conflict
• Importance Helps to resolve conflict quicker
  and get the team back on track

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Importance of being a part of a team

• Roles you can have now as a team member
  Co/extra-curricular activities such as DECA
  officer, Team captain of a sport, community
  service leader
• Importance Being involved helps develop your
• leadership and team skills
• Communication Skills

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Working with people of diverse backgrounds/abiliti
es

• Show courtesy when greeting people of different
  cultures
• Be objective about their culture do not judge
  (stereotype)
• Use straightforward language

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Verbal Skills

• Speak clearly
• Slow down
• Use appropriate volume
• Make eye contact
• Use the right words for the situation

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Nonverbal skills

• eye contact look people in the eyes when
  communicating
• gestures be careful about using too many hand
  motions
• Posture stand and sit straight to show
  confidence
• body movements do not use inappropriate
  movements
• tone of voice - how you sound

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Purpose of authority in schools and the workplace

• To maintain order
• To provide guidelines to follow
• For safety reasons

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Consequences to disobeying rules at the workplace

• Get written up
• Lose day(s) of work without pay
• Lose advancement potential
• Loss of privileges
• Get fired