Title: Dr Moneeb Awan
1Dr Moneeb Awan
Teleworking and eLogistics
Monday 14th Feb 2005
V-Trac
Award Winners
Award Winners
2I C E Integration Customisation Efficiency
3eSupply Chain
eFinance
CRM Inbound goods Warehousing Outbound
sales Logistics/tracking CRM
SAGE accreditation Customs Excise Bespoke
development
4vehicle management the issues
- Shortage of drivers make the most of existing
drivers - Differentiation of service is needed
- Increased efficiency
- Customisation of service
- Communication improving internal and external
relationships - Road congestion
- Increase in service standards
5V-Trac the solution?
- Creates competitive advantage differentiating
you from similar organisations - Improved customer service
- Reduces operating costs
- Improves clear communication between base and
field worker - Drivers can relay information in real-time whilst
in the field - Routing can be optimised to determine the
quickest possible delivery
6Create a competitive advantage
7Improve customer service
8Define and reduce operating costs
9Enable clear communication
10Relay real-time information
11Routing can determine efficient journeys
12Savings
- Time
- Managers
- Drivers / field workers
- Administrators
- Customers
- Fuel
- Monitoring private usage
- Eradicating known problem routes and traffic
delays - Demurrage can claim from clients for excessive
waiting time - Insurance
- The environment cutting idling
13Savings Experienced By Empress Ltd
- V-Trac is saving Empress
- Manager 2 hrs per month 29.70/mth
- Driver ? ?
- Admin 2 hrs per day 552/mth
- Monthly Cost per vehicle 30
- Monthly Saving (8 vehicles) 240 552 29.70
-
- 341.70
- www.statistics.gov.uk
- Basic system
14Benefits to the company
- Improved cashflow
- Increased profits
- Increased efficiency/turnover
- Increased productivity
- Sales and Marketing
- Create a strong competitive advantage
- Customer relationship management
- Centralisation of information
15Benefits to the manager
- Know where staff are
- Plan for future developments given evidence from
reports - Efficient communication with driver
- Adaptable service to optimise efficiency
16Benefits to the driver
- Communication - accountability
- Evidence for delays
- Less paper work and margin for error
- Good drivers recognised
17Benefits to the administrator
- Less time spent inputting data
- Centralisation of information
- Improved handling of customer queries
- Improved communication with driver
18Summary
- I C E
- Integration Customisation Efficiency
- Savings
- Customer service
- Competitive advantage
19Free Trial
- Free laptop and software
- 2 week trial
- Deposit 550 cheque fully refundable on return
of the laptop