A Web accessibility Quality Mark in France

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A Web accessibility Quality Mark in France

• Dominique BURGER
• dburger_at_snv.jussieu.fr
• Institut National de la Santé et de la Recherche
  Médicale
• chair of the  Association BrailleNet

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INSERM

• Institut National de la Santé et de la Recherche
  Médicale
• Governmental Research Organisation
• gt 200 labs in France
• 5 000 employees
• partnership with universities
• www.inserm.fr

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Association BrailleNet

• Created in 1997
• To develop research on the applications of
  Intrenet for visually handicapped persons and to
  develop services accordingly
• gt 40 member organisations
• Associations
• Manufacturers
• Research organisations
• Special schools
• Hosted by University Paris 6 Pierre et Marie
  Curie
• www.braillenet.org

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Where
Eire
Here

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An understanding we share

• Accessibility represents an immense potential
  for the inclusion of people with disabilities
• Access to Communication, E-books, E-learning,
  E-commerce, Tele-working,
• More than 20 billions euros are spend every year
  in France mainly to help people stay home (2,3M
  people)

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A basic concept
  A digital information system is accessible
when the data and services it offers can be
accessed by any user with different technical
plate-forms 
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How to encourage a better accessible Web for all
?

• An industrial problem
• 5 500 public Web sites in France, thousands
  elsewhere
• Hundreds of Web agencies concerned
• Great Variety of CMS systems, Assistive
  technologies
• Very limited resources
• No industrial solutio
• NoTechnical training
• No clear policies

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To share with you our experience and thoughts
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Find a way in a complex world
A heuristic approach
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1997
2005
1998-99
2000
2001-02
2003
2004
WAI
WCAG1.0
WCAG2.0
BrailleNet
WAI-IST
e-Europe 2002
Livre Blanc
Circulaire
WAI-DA-IST
e-Europe 2005
Résolutions, Council, Parliament
CIRE
WAI-TIES-IST
Guide BrailleNet
EuroAccessibility
Support-EAM
AccessiWeb
Law 11 feb 2005
ADAE
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Outlines

• How does Accessiweb works
• Results
• Conclusions

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A Name, a Logo

• A name that everybody can understand (in
  different languages)

Human Web Movement (going in) Clear simple
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Do respect the WAI

• People want a international standard
• Make them confident
• Save energy
• Nothing better
• Commitment to apply and defend the WCAG
• Braillenet takes part in the WAI EO activities
  since 1998 (WAI WAI-DA WAI-TIES)

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A label

• People want their efforts be recognised
• Stimulate competition
• 3 levels
• Transparent (criterias are public)
• Independent (3d party)
• A gallery

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Make people think better

• Coherence in the message (same concepts, termes,
  )
• Media (surveys, articles, proposals, )
• Conferences
• Expert group
• Charter
• Discussion forum
• Technical seminars

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Inspection

• Scope a limited numebr of pages selected with
  owners
• 3 levels Bronze, Silver, Gold
• WC A AA AAA
• Criterias 55 92
• 2-3 experts at least one blind inspector
• Detailed report
• Publishable report (Summary)

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Code of practice

• Country France
• Provider Braillenet
• Provider form  Non Profit
• Validity of Quality Mark 2 years
• Withdrawal conditions a) if website fails
  periodic evaluation (12 days time limit to
  repair) otherwise label is withdrawn b) at the
  end of contract
• Frequency of controls Mandatory 1 year after
  awarding, controls may be made after 6 and 18
  months (not mandatory)
• Screening process In addition to periodic
  controls, complaints from users contribute to
  ongoing verification
• Transparency for public a) Label displayed on
  homepage b) a gallery
• Pricing Model Bronze (10pages)2700
  Silver/Gold (10pages)3600 prices
  include 2 year periodic verifications and follow
  upData protection Audit certificates (not
  detailed reports) are published
• Marketing minimal marketing, BrailleNet
  notoriety sufficient
• Publicity   Web site
• Feedback / Complaints channel website owner has
  to provide channel for complaints complaints are
  received by BrailleNet and transferred to owners
  (12 day time limit to repair, if not withdrawal)

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Results
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Accessibility is possibleYou can obtain from
Web developers they respect technical constraints
corresponding to accessibility requirement
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(No Transcript)
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Accessibility makes usability easierExample
Grand Chalon and Readspeaker
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Public Recognition
Accessiweb adopted by the French Agency for the
Development of e-Administration (ADAE) as part of
their technical reference documents after a call
for comments
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Web companies like it

• june 2005 59 member organisations (87
  AccessiWeb Experts)
• Actualys (1), Anazys (1), Arantis (1), ASCii (1),
  Atalan (4), Axance (1), Beesnet (1), BrailleNet
  (5), Business Interactif (6), Business Lab (1),
  CARDIWEB (1), CECIAA (1), CNRS (1), COM CI COM CA
  (1), Cosmosbayvectis (5), CYO (1), Défi Sud (1),
  DRAC (1), DSI - Experts (1), e-dealiz (1), Eolas
  (1), Equallia (2), Eric GATEAU (1), Jean-Pierre
  GAY (1), Didier GRAS (1), Pierre GUICHARD (1),
  IPEOS (1), ITG Conseil (1), Idéal Productions
  (1), Euro-Information (2), Pascal LANDEAU (1),
  Philippe LECA (1), Christine LEPROUX (1),
  Christian LIEVRE (1), MAAPAR (2), Institut
  Montéclair (1), Neurosys (1), Nexint (1), Open-S
  (1), Groupe Optium (2), François PALACI (1),
  pixfl (1), PointCentral (1), Jean-Michel RAMOS
  (1), Nathalie RANDON (1), ReadSpeaker (1), groupe
  Reflect (1), Rezonova (1), Rénato SABA (1), Smart
  Agence (1), Groupe SQLI (6), TBWA-Interactive
  (1), TDF (1), Tektonika (2), Témésis (1), Urbilog
  (2), V-Technologies (2), Wcube-eQuesto (1),
  Webside (1)

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Influence on the Quality Process
Follow Up
Design
Exploitation
development
Pilot
Accessibility Process
Intégration graphique et contenu
Modélisation Base de données
Développement des scripts daccès aux données
Déploiement pilote
Recette et Tests utilisateurs
Assistance
Spécifications fonctionnelles détaillées
Normative validation
Paramétrage des outils de recherche
Décisions sur l'architecture globale du
site Choix de l'architecture technique Décisions
Sur la stratégie de référencement
Tests globaux
Mise en exploitation Version 1
Analyse des connexions
Lancement
More precise functional specification
Spécifications techniques
Test Multi plateform Multi devices Multi
browser Multi user
Assistance rédactionnelle
Réalisation graphique
Contents shall be structured
Référencement
Modifications
Transfert de compétences
Spécifications ergonomiques
Charte de navigation
Customisation shall be considered
User centered design
Mise en ligne
Validation
Validation
Validation
Suivi de projet
Documentation
Frédéric Dulac, FR
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A community of interest

• AccessiWeb Working Group
• 60 organisations (at least 1 expert)
• Commitments to reinforce accessibility, to
  respect the WCAG
• Active in technical seminars
• Lobbying force

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Future Challenges

• Large Scale Training
• International harmonisation
• ISO Certification ?

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Large ScaleTraining

• Universities, technical universities
• Engineering schools
• Distance training
• (Experimental) professional training launched
  with the university Paris 6 in october

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International harmonisation
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Babel accessibility ?
arg_at__at_ !!!
AccessiWeb
Drempelvrij...
Biene Award
SeeItRight !
BlindSurfer ?
Euroaccessibility
Support-EAM
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ISO Certification ?

• Could be an ultimate goal
• Complexity
• Obstacles
• Many questions
• Support EAM is exploring that possibility

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Thank you for your attention

• www.braillenet.org
• www.accessiweb.org
• www.support-eam.org
• www.serveur-helene.org
• Contact dburger_at_snv.jussieu.fr