Establishing Nurturing, Good Committee Work

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Establishing Nurturing, Good Committee Work

• or How to Avoid Death by Meeting
• Jann Marks, RN, MBA, NEA-BC

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ObjectiveWeve Got To Start Meeting Like This

• Members
• Committee charter
• Agenda
• Team building/development
• Resources

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Member Selection

• 50 management / 50 staff
• How do you select a high performing team?
• Volunteers?
• Speak up or silent?
• From every area with inpatients?
• Level of care reps?
• Ensure representative sample across svc lines

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Structure Adopt Committee Charter

• Committee name
• Nursing Care Committee
• Committee membership
• 50/50
• Objectives, Tasks and Accountabilities
• HB 346
• Schedule of meetings
• At least annually
• Record keeping / minutes / decisions made
• Attendance participation expectations
• Expected outcomes timeline

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The Accountability Agenda

• Right people at right time
• Know topics in advance
• Know when agenda will get to each subject
• Everyone gets a chance to be heard
• Actions AccountabilitiesWho Does What by When

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Nursing Care Committee Agenda
Date Time 11/7/08 9-1030 AM Place
Classroom 1 Attendees Objective of the
Meeting Develop a house-wide staffing plan
Topic Person Responsible Process Time
(What) (Who) (How) (When)
HB 346 C. CNO Presentation Discussion 900-930
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Team Building Development

• Forming, norming, storming, performingmourning
• Group norms
• Ground rules
• Decision-making standards
• Cultural norms

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The Path To High-Performance TeamsBruce Tuckman
- 1965

• Forming
• Storming
• Norming
• Performing
• Mourning (Adjourning)

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Team Rules of the Road

• Group Norms
• Guide team member behavior
• Ground Rules
• Guidelines for participation
• Goal open, respectful dialogue
• Decision-Making Standards

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Need a break? Almost there
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Cultural Norms

• Shared leadership participative management
• Interest based decision making
• Collaboration
• Consensus building

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Shared LeadershipParticipative Management
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Participative Management

• Open form of management
• Employees strong decision-making role
• Managers seek strong cooperative relationships

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Interest-based Decision MakingPrinciples
Assumptions

• Issues not personalities
• Interests not positions
• Create options to satisfy mutual and separate
  interests
• Principled bargaining enhances relationships
• Mutual gains are possible
• Open discussion expands mutual interests/options

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Collaboration

• A process of participation through which people,
  groups and organizations work together to achieve
  desired results.
• Team members
• Contribute
• Take Responsibility
• Value Others Viewpoints

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Consensus Building

• Everyone plays a role in group decision making
• Compromise may be needed
• Merriam-Webster dictionary definition
• a general agreement
• b the judgment arrived at by most or all of
  those concerned
• group solidarity in sentiment and belief

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Defining resources needed to support group work

• Secretarial support
• Meeting planning communication
• Document development
• Minutes Action Plans
• Accessibility to needed data reports
• Data driven/evidence based
  decision-making
• Using data to evaluate staffing
  effectiveness
• Communication support

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Questions?