GROW YOUR OWN CIRCULATION STAFF

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GROW YOUR OWN CIRCULATION STAFF

• November 2, 2006

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WELCOME
Grow your own Circulation Staff

• Robert Harvey, Circulation Services Assistant
  Manager
• Fran Millhouser, Training Coordinator

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WHY DO WE MENTOR?
Grow your own Circulation Staff

• To diversify the staff
• To keep good people
• To provide a career ladder

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WHAT IS IT?
Grow your own Circulation Staff

• An opportunity to test drive a job in the
  circulation department

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HOW WE DO IT?
Grow your own Circulation Staff

• Administered and supported globally (Library
  Administration)
• Run locally (Branch training and activities)

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RESULTS?
Grow your own Circulation Staff

• Morale boosting
• Team building
• PROMOTIONS AND ADVANCEMENTS!

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WHERE DID IT COME FROM?
Grow your own Circulation Staff

• Library Diversity Committee

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APPLICATION PROCESS
Grow your own Circulation Staff

• The Branch decides to participate
• Who can apply?

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WHY DO THEY APPLY?
Grow your own Circulation Staff

• To gain skills to get a circulation job
• I like to help people
• I would like to advance
• I have always wanted to be a library aid
• I would like to work more closely with the public
  
• I desire to work on the front desk

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KICK OFF CEREMONY
Grow your own Circulation Staff

• PURPOSE?
• To connect the mentees and mentors with the
  organization

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Grow your own Circulation Staff
KICK OFF CEREMONY

• Our Vision, Mission and Values
• Organizational Structure History
• Mentoring Program Overview
• The Mentoring Experience

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KICK OFF CEREMONY
Grow your own Circulation Staff

• Welcoming and festive atmosphere
• Presenters include Branch Coordinators,
  Circulation Coordinator, Library Human Resources
  Director
• Introduction to career ladder for mentees
• Training for mentors (sample pages)

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BACK AT THE BRANCH
Grow your own Circulation Staff

• Complete 15 hours minimum of on-the-job training
• Basic circulation skills practice (sample pages)
• On-going career mentoring

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OTHER TRAINING AVAILABLE
Grow your own Circulation Staff

• Job interview skills
• Circulation workshops
• The Circulation Interview
• Creative Solutions

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COMPLETION/GRADUATION
Grow your own Circulation Staff

• AGENDA
• Mentoring Bingo
• Focus Groups discuss how to improve the program

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COMPLETION/GRADUATION
Grow your own Circulation Staff

• Comments
• Mentees
• I liked the public service experience
• I liked learning how to solve problems with
  fines, lost books and holds
• I liked my mentor
• Mentors
• I liked seeing her confidence grow.
• She learned so quickly . . . I inspired her.
• Mentoring really works.

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CEREMONY
Grow your own Circulation Staff

• Library Director hands out
• Certificates of completion for Mentees
• Certificates of appreciation for Mentors

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Grow your own Circulation Staff
Participant Statistics since 1999