CPD FRAMEWORK FOR PROFESSIONAL SERVICES STAFF

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CPD FRAMEWORK FOR PROFESSIONAL SERVICES STAFF

• Launch event
• AUA Conference, Exeter
• 7 April 2009

Jan Shine
__________________________________________________
_______________________ promoting excellence
in HE management
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CPD Framework Project

• Funded by
• HEFCE LFHE AUA HEA
• Working with the Universities of
• Bristol Derby Essex Kings College, London
  Leeds Met Manchester Metropolitan
  Newcastle Sheffield Thames Valley
• Managed by
• Steering Group

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Project Aims

• Enhancement of institutional performance through
  high quality staff
• Development of management and leadership
  capability
• Enablement of succession planning
• Framework for sustainable practice in career
  planning
• Fostering of equality and diversity of
  development opportunities across the sector

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Process methodology
Research CPD activity across HE sector via
questionnaire existing competency frameworks
in other public sector bodies private
sector Consult HEIs professional associations
funding partners Define CPD requirements of
sector and target audience via workshops April
2008 first draft of framework Test second
round of consultation Autumn 2008 Refine
finalise frameworkFebruary 2009 Launch AUA
conference April 2009
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Scope of framework

• All professional services staff in HE
• Levels 1 10
• Generalist and specialist roles

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Whats in the CPD framework?

• The basis for a common national approach to CPD
  for professional services staff in HE
• A model of professional behaviours building on
  best practice in HE and elsewhere
• A model of an effective CPD cycle
• Template documents to plan, review and record CPD
  activity

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How could you benefit?
Enhanced recognition in your institution and
in the sector
Increasing your effectiveness in the workplace
Transferable skills recognised and valued
Benefits of CPD framework to individuals
Maximising your strengths
Building on current capabilities, skills and
knowledge
Increasing your confidence and self-esteem
Developing new areas of capability
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How could institutions benefit?
Enhanced institutional performance
Professionals able to meet the changing requiremen
ts of the sector
Growing the skills and knowledge your institution
needs
Benefits of CPD framework to HEIs
Opportunities for joint staff development activit
ies across the sector
More effective deployment of skills
Maximising the strengths and potential of
individuals
Greater consistency in the quality of support of
the student experience
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How could the HE sector benefit?
Enhancing recruitment and transferability
within the sector
Shared understanding of CPD for
professional services staff
Sector-wide benefits of the CPD framework
A model for developing a consistent and coherent
approach to CPD
A means of demonstrating the professionalism
that staff bring to the support of the student
experience
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Features of the framework

• Comprehensive
• Flexible
• Can be applied at different levels
• Builds on existing good practice

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Professional Behaviours
consultation with HE professional bodies 7
represented
National Occupational Standards
consultation with HEIs 78 represented
existing frameworks
workshops and focus groups 96 members of
professional services staff
AUA Code of Professional Standards
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Professional behaviours(cont.)

• Behaviour patterns that distinguish effective
  performance
• Universal across all roles
• Three aspects
• self
• others
• organisation
• HEIs may develop further

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Ways to use theprofessional behaviours

• Individuals
• to identify your personal CPD needs
• to seek structured feedback from colleagues
• to plan your career development
• as a framework to structure applications and
  CVs

• Institutional level
• to identify the behavioural requirements of roles
  to enhance recruitment processes
• to align development activities with professional
  behaviours
• for succession planning

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Framework documentation
CPD Framework Summary
Model of Professional Behaviours
Guidance for HEIs
CPD Framework
Exemplar career pathways
Guidance for Professional Services Staff
CPD templates
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Feedback from the sector
The proposed frame-work is comprehensive and
maps harmoniously with our own processes and
corporate values. HEI
response
I very much welcome the professional behaviours
in the document, which are readily accessible and
have an obvious relevance and application to all
staff working in HE. member of
Professional Services staff
It has a clear vision, includes detailed
examples outlined in the CPD cycle, professional
behaviours matrices and has well presented
definitions on the implementation of the
framework across the range of staff that would be
included.
professional body response
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Next Steps

• Publication of full Framework and supporting
  documentation on AUA website
• Circulation of Framework Summary document end
  April 2009
• Series of regional events
• Early adopters to pilot implementation
• Evaluation

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Thank you for your time .
__________________________________________________
_______________________ promoting excellence
in HE management