Interlibrary Loan

1
Interlibrary Loan Acquisitions Collaborating
for Exceptional Service

• Amy Paulus Interlibrary Loan Librarian
• University of Iowa Libraries
• Spontaneous Combustion Session
• May 17th, 2007

2
Agenda

• History of other programs
• Need for this program
• Goals at the UI Libraries
• Criteria
• Procedure
• Statistics
• Evaluation and changes made
• Questions and Answers

3
History

• Bucknell University was the first to report the
  details of their project which began in 1990
  ILL Book Purchase Program
• Thomas Crane (MA) Public Library in 1998
• The University of Wisconsin at Madison
  implemented a pilot program called Book Express
  in 2000
• Purdue Universitys Books on Demand piloted in
  2000
• Willard (MI) Public Library in 2000
• University of North Carolina, Wilmington in
  2002-2003
• University of Hong Kong in 2002 implemented
  Overseas Book Loan Initiative
• Indiana State University

4
Background of Need

• Ability to obtain materials that normally cannot
  be obtained easily via ILL
• Enhance our collection
• Increase patron satisfaction

5
Goals at the UI

• Vendor approval plans
• Collection enhancement
• Save ILL staff time and money
• Increased borrowing fill rate
• Patron satisfaction and service
• Get book faster and can keep longer

6
UI Timeline

• May 2004 introduction of interest
• April 2005 proposal submitted for approval and
  accepted
• July 1, 2005 - began pilot project
• June 30, 2006 end of pilot project
• July 1, 2006 to present continuation of project

7
UI Criteria

• Books only (no dissertations, music CDs, videos,
  DVDs, microfilm)
• If published within past 12 months and not owned
  by an Iowa or CIC library
• If published within past 16 months and not owned
  by any library on OCLC (or only LC)
• 50 limit (higher amounts must be approved by
  bibliographer)

8
Procedure

• ILL Staff identify books using criteria
• ILL Librarian verifies and sends joint message to
  acquisitions and ILL patron
• Acquisitions rush orders or rushes if on approval
  plan
• Acquisitions receives, processes, and sends to
  circulation
• Circulation staff send out e-mail message to
  original ILL patron of availability
• Patron picks up material and checks out
• ILL Librarian tracks records manually

9
Statistics (Numbers)

• 128 Items purchased
• 6 Items rejected for purchase
• 2 Items still on order

10
Statistics (Cost)

• Total Spent 7,334.22
• 57.75 (Average)
• 295.15 (Highest)
• 6.59 (Lowest)
• 48 Number of Requests above 50 (requiring
  selector approval
• 79 Number of Requests below 50 (automatically
  ordered)

11
Statistics (Patrons)

• 116 total number of patrons for 136 requests
• 1 person requested 5 items
• 1 person requested 3 items
• 14 people requested 2 items
• 100 people requested 1 item

12
Statistics (Patrons)

• 59 requests from Graduate Students
• 56 requests from Faculty
• 11 requests from Undergraduate Students
• 10 requests from Staff

13
Statistics (Patron Departments)
14
Statistics (Vendors)
15
Statistics (Fund)
16
Statistics (Call Number)
17
Statistics (Call Number)
18
Statistics (Turnaround Time)

• Turnaround Time
• Average of 63 days from day referred to
  acquisitions to day patron notified of arrival
• 10 days Referral to Ordered
• 53 days Ordered to Arrival

19
Statistics (Circulation)

• 51 items circulated once
• 28 items circulated twice
• 16 items circulated three times
• 12 items did not circulate
• 8 items circulated four times
• 4 items each circulated five and six times
• 1 item each circulated eight, nine, ten, and 26
  times
• 1 item on reference (non-circulating)

20
Sampling of book titles ordered

• Word grammar new perspectives on a theory of
  language structure
• A few good eggs two chicks dish on overcoming
  the insanity of infertility.
• Microhydrodynamics principles and selected
  applications
• HLM 6 Hierarchical linear and nonlinear modeling
• Mujeres en los movimientos sociales en Bolivia,
  2000-2003
• Elisabeth Charlotte Welskopf und die alte
  geschichte in der DDR

21
Evaluation of Pilot

• Cost
• Numbers
• Turnaround Time
• Circulation
• Patron Satisfaction
• Suitability

22
Changes for Continuation

• Raise limit from 50 to 60
• No limits on the format
• Use of ILLiad to track
• Patron sent email
• ILLiad generated email to acquisitions
• No more paper requests, everything tracked within
  ILLiad

23
Update for FY2007

• 78 more books referred for purchase
• 4 rejected by selector (2 not suitable for
  collection, 2 not available from publisher)
• 53 have arrived for a cost of 3,225
• Average cost of 61 for those 53
• Prices range from 6.99 to 378

24
Update for FY2007

• 7 funded from HISTEU (13)
• 11 from the English department (21)
• 30 from graduate students (57)
• 11 in the H call number range (21)

25
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27
Questions?
28
Bibliography

• Allen, Megan, Suzanne M. Ward, Tanner Wray, and
  Karl E. Debus-Lopez. "Patron focused services in
  three US libraries collaborative interlibrary
  loan, collection development and acquisitions."
  Interlending and Document Supply. 312 (2003)
  138-141.
• Bombeld, Madeleine and Arlene Hanerfeld. "The
  surprising truth about faculty perception and use
  of collection development opportunities one
  library's case study." Against the Grain. April
  2004 18, 20, 22.
• Chan, Gayle Rosemary Y.C.. "Purchase instead of
  borrow an international perspective." Journal
  of Interlibrary Loan, Document Delivery, and
  Information Supply. 144 (2004) 23-37.
• Hulsey, Richard. "Purchase on Demand." Library
  Journal. 128 10 (2003) 77.
• Perdue, Jennifer and James A. Van Fleet. "Borrow
  or buy? Cost-effective delivery of monographs."
  Journal of Interlibrary Loan, Document Delivery
  and Information Supply. 94 (1999) 19-28.
• Ward, Suzanne M., Tanner Wray, and Karl E.
  Debus-Lopez. "Collection Development based on
  patron requests collaboration between
  interlibrary loan and acquisitions." Library
  Collections, Acquisitions, and Technical
  Services. 27 (2003) 203-213.