State Agenda

1
State Agenda
Sabah State Government CIO Conference 2004 IT
Beyond Tomorrow Preparing the CIOs

• K. Y. Mustafa
• Setiausaha Kerajaan Negeri

21 June 2004
2
Content

• Background
• Challenges
• Good Governance
• Role of IT
• Future in Sight
• Concluding Remarks

3
Background
4
Background
5
Background

• State initiatives very much in line

1995 Outline Perspective Plan of Sabah
1997 State Public Sector IT Master Plan
1999 Reinventing Government
16.4.99 Endorsed by DUN 16.4.99 Endorsed by DUN
4.11.99 Premiere Lecture and Official Launching 4.11.99 Premiere Lecture and Official Launching
2000 Public Service Vision and Mission
2003 Halatuju
6
Background
Vision
To transform Sabah into a prosperous,
knowledgeable and civil society
7
Background
Mission
A Reinvented State Government that transforms
Sabah into a knowledge-based society, with the
following qualities

• A Result-oriented, Responsible and Respected
  State Government Administration
• A knowledgeable, effective and trustworthy State
  Public Service
• A pleasant and open work environment that
  promotes transparency and a continuous learning
  culture
• A fully networked and functioning Electronic
  Government System

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Background

• Halatuju

Agriculture
Others
Tourism
Manufacturing
Economy
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Challenges
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Challenges
Developing countries have great potential to
compete successfully in the new global market,
but unless they embrace the ICT revolution
promptly and actively, they will face new
barriers and the risk of not just being
marginalized but completely bypassed.
Source UN General Assembly Economic and Social
Council, 20004
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Challenges
Haves
Haves-not
Rich
Poor
Urban
Rural
Literate
Illiterate
Digital Divide
ves
Ha
Ri
ch
Ur
ban
Lite
rate
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Challenges
Language Divide
English
Others
13
Challenges
Advanced Countries
Developing Countries
Knowledge Divide
14
Challenges
Cultural Divide
West
East
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Challenges

• We have scattered islands of knowledge kept by
  organisations and possessed by individuals
• Knowledge is not readily shared
• But
• Knowledge is power
• Paradox
• The more we share, the more we have and the more
  powerful we become

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Challenges

• Creating a K-public service
• Definition

K-public service is a public service where its
constituents are well informed, intelligent able
to deliver the necessary services where and when
they are needed based on a readily accessible
pool of shared information and knowledge that is
available from anywhere at anytime
Source Asian Development Bank
17
Challenges

• Nurturing K-workers
• Definition

K-workers are people who make full use of
available information and knowledge to carry out
their duties able to learn, unlearn and relearn
on a continuous basis able to generate and share
their information and knowledge
Source Asian Development Bank
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Challenges

• Population
• Large foreign presence
• Dilemma

Social Problems
Foreigners
Economic Development
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Good Governance
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Government vs Governance
Government
refers to the entire executive branch of the
state, or to the members of governments (i.e.,
ministers) selected by the legislature or
appointed by the head of government to run the
executive branch
Source World Bank
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Government vs Governance
Governance
is the manner in which power is exercised in the
management of a countrys (or States) social and
economic resources for development
i.e., the way those in power use that power
Source Asian Development Bank
22
Government vs Governance
Governance
refers to the traditions and institutions by
which authority in a country is exercised for the
common good. This includes
The process by which those in authority are
selected, monitored and replaced
1
The capacity of the government to effectively
manage its resources and implement sound policies
2
The respect of the citizens and the state for the
institutions that govern economic and social
interactions among them
3
Source World Bank Institute
23
Corruption Perceptions Index
Rank Country CPI
1 Finland 9.7
2 Denmark 9.5
New Zealand 9.5
4 Iceland 9.4
5 Singapore 9.3
Sweden 9.3
7 Canada 9.0
8 Luxembourg 9.0
Netherlands 9.0
United Kingdom 8.7
Rank Country CPI
32 Uruguay 5.1
33 Hungary 4.9
Malaysia 4.9
Trinidad Tobago 4.9

98 Angola 1.7
Madagascar 1.7
Paraguay 1.7
101 Nigeria 1.6
102 Bangladesh 1.2
2002
Source Transparency International
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Corruption Perceptions Index
Rank Country CPI
1 Finland 9.7
2 Iceland 9.6
3 Denmark 9.5
New Zealand 9.5
5 Singapore 9.4
6 Sweden 9.3
7 Netherlands 8.9
8 Australia 8.8
Norway 8.8
Switzerland 8.8
Rank Country CPI
35 Italy 5.3
Kuwait 5.3
37 Malaysia 5.2
UAE 5.2

129 Myanmar 1.6
Paraguay 1.6
131 Haiti 1.5
132 Nigeria 1.4
133 Bangladesh 1.3
2003
Source Transparency International
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Good Governance

• Strengthen the four pillars of

Governance
Accountability
Transparency
Predictability
Participation
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Good Governance
Peoples Needs / Demands
Governance
Government Machinery
Wakil Rakyat
DUN / Parliament
27
Good Governance (KSN)
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Concept of Good Government

• A public service that
• Provides the best services and information
• Understands and provides services actually needed
  by the people
• Ensures that the services and advices are fully
  felt and enjoyed by the people, especially the
  rural community
• Earns the recognition and appreciation of the
  people

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Role of IT
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Role of IT
IT is the
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Role of IT
Creates
Greater transparency
trust in govt
Govt more open and accessible
Citizens appreciate challenges faced by govt
1
Public officials make decisions in a manner that
can withstand public scrutiny
2
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Role of IT
Enables
Good Governance
Policy making
participate
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Role of IT

• Turning this

Agency I
Ministry 1
Dept B
People
Ministry 2
Agency II
NGOs
Businesses
Dept A
Ministry n
Dept n
Agency n
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Role of IT

• into this

People
NGOs
Businesses
e-Government
Ministry / Department / Agency
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Future in Sight
36
Life-long Learning

• Invest in people the most valuable resource
• Formulate organisational and individual learning
  plans
• Develop everyones talent to its full potential
• Keep abreast of latest know-how
• Expose to a diversity of experiences
• Encourage free-flow of information and ideas

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Preparing the Future

• Ensures a supply of suitable successors to key
  jobs
• Deliberate and systematic efforts to
• Project leadership requirement
• Identify pool of potential candidates
• Develop leadership competencies
• Select leaders from among the pool

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Preparing the Future

• Target groups
• Next echelon
• Executive Development Programme
• Middle-management
• Management Development Programme
• Entry level
• Executive Induction Programme

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Concluding Remarks
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Concluding Remarks

• Capitalise on strengths and opportunities

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Concluding Remarks

• Emphasise on human development the most
  valuable resource
• Attainment of vision and mission reflects
  commitment and dedication of all concerned
• On track
• Let the people judge

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Concluding Remarks

• We all have our respective role to play
• Lets focus on building a brighter future
  together
• No longer mine, yours, his or hers, but rather
  OURS our responsibilities
• Only then can we succeed together

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Concluding Remarks

• The future is in our own hands

Future
Future
Not to be
To be

• The question is

or

• The choice is ours

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Thank You