The Safety Memo

1
The Safety Memo

• Lyuda. Mokan
• Jodi. Gillan
• Machaela. Manning
• Lars. Isaksaetre
• Jun. Lee

Safety
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Table of Contents

• Cable TV Company
• Characters
• Event
• Company Structure
• Leadership
• Characters Analysis 1, 2
• Causes of problem
• Class Activity 1
• Movie Clip Jerry Maguire
• Class Activity 2
• Solution 1, 2
• Summary
• End

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Cable TV Company

• Mission Statement
• Offering extraordinary customer service and
  building excellent internal employee relation
  were important business and cultural mission
• 12th largest in the nation
• 2,700 employees, 13 states

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Characters

• Gordon (Main)
• Ron (Gordons boss)
• Lawrence. Walsh (CEO)
• Gil (Executive VP of engineering)
• Joan (VP of the Southern CA region)
• Terry (Joans management staff)
• Bob (Rons manager)

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Events

• Gordon (Cable Technician)
• Lack of safety issue (Training)
• Gordon became system safety coordinator
• Safety Memo by Gordon
• Gills madness

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Company Structure
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Leadership

• Ability to influence a group toward the
  achievement of vision or set of goals
• Trait theories
• Behavioral theories
• Contingency theories

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Characters Analysis 1

• Gordon
• Experienced and concern about safety training
• Responsible person
• Family Company
• Initiating structure consideration

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Characters Analysis 2

• Gil
• Brutal, Quick tempered
• Without shed of compassion
• Passion for
• Task oriented
• Fiedler contingency model
• Production-oriented leader
• Cognitive Resource Theory

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Characters Analysis 3

• Ron
• Concern manager
• Understand problems but takes little action
• Employee-oriented leader

• Lawrence. Walsh
• Weak leader
• Production-oriented leader
• Initiating structure

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Characters Analysis 4

• Bob
• Did not care about safety issue (budget)
• Production-oriented leader

• Joan
• Care about safety
• Only her region
• Afraid of conflict
• Employee-oriented leader

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Causes of the problem

• Unclear management chain
• Walsh, Gil, Joan, Bob
• Disorganized, unresponsive
• Walshs dependence to Gil
• Joan and Rons evasion

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Class Activity 1

• The Managerial Grid
• Grid Each Character and suggest solutions
• 1. Gordon
• 2. Ron
• 3. Lawrence. Walsh
• 4. Gil
• 5. Joan

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Movie Clip (Jerry Maguire)
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Class Activity 2
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Solution 1

• Leader-member exchange (LMX) theory
• Path-goal theory
• Use external sources to implement safety
• Eliminates the confusion of splitting job
  responsibility

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Solution 2

• New safety committee
• Without Gil
• No outside interference
• Report to CEO
• Gordons position
• Quality circle
• 360º feedback

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Summary

• Leadership ? Safety
• Importance of Leadership Structure
• Well-rounded Leader

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End

• Thank you